In my store we just use our best judgement. During peak or busy times, my sm always said “put your aces in their places” so I put people who are good with drinks on bar, my baristas with really good people skills on dto and window, and then usually newer partners on warming or front register. When it’s really slow I try to switch it up so new partners or partners who are weak on bar can be on bar and get better, which also gives a break to the people who were on bar through peak

Morning shift here! I put a strong person on warming, drive bar, and DTO. (Usually the warming turns out to be me as we run a 6 man during peak). Then I trickle in people. As long as my 3 strong spots are secured I try to bounce around, but usually a newer partner will be in the window or up front. Once peak is over I flex the strong people to get lunches and give the new people a chance to in the stronger spots to see how they do. If they do well, I’ll have them try cafe bar during a peak and see how far they can keep going before I see stress. I personally try to gear up new people to be window->front->dto-> bar depending on their speed. The better you multitask the faster I’m more likely to move you to a new spot during peak. Hope that helps!

My manager plays not role in play calling. I base it off of strengths and experience mostly, but I’ll be switching people around all day because I really do believe everybody needs to be good at every position. We don’t have meetings period lol although we need to about lots of other things. Everybody should be speaking to customers! I feel like there’s more insight to be had here.