One day I had a new barista make kegs and the next day we realized that they were only putting 5 liters of uncut cold brew in them, we were going through them twice as fast and over caffeinating the county at the same time!

It’s possible that if you have the older setup with the extra fridge and the button mechanism, it might have accidentally been run for a cleaning cycle and drained the keg that way. This has happened randomly to me before, or with partners who aren’t quite caught up with how the machine works and hold the button down for too long when replacing a keg. Our unit has nearly unexplainable issues almost daily though, so I don’t know how unique that random-cleaning-cycle problem might be

Are they filling the kegs wrong. Did they add the right mount of colder brew and the right amount of water in the kegs. One keg usually lasts half the day in my store

We have issues primarily with the compressor. We figured out it was someone changing them incorrectly. They were taking the liquid line off first, instead of taking off the gas line first, then they were putting the gas line on first rather than putting on the liquid line first. After correcting them, it’s worked like a charm.