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Starbucks Baristas: The daily grind

Full History - 2021 - 03 - 13 - ID#m4bt68
36
NyQuill Ball (self.starbucksbaristas)
submitted by katthekickass
This is just a quick funny story, we had a customer this morning who asked for a “NyQuill drink”. I told him we didn’t have any NyQuill, or any other cold medicine. He kept insisting he’d had it here before, and I told him there was absolutely no way he had. I told him we had the honey citrus mint tea, which SOME people call a medicine ball, but that it has no actual medicine at all. He was pretty pissed, but still ordered it 🤦🏻‍♀️

So how are you all doing today?
Global-Suggestion963 27 points 2y ago
Some women tried to order a sprite from me today so there was that
benevolentchainsaw 13 points 2y ago
we had a family come through the other day insisting that they had bought fries here before, what happened to our fries? i was like ma’am this is is a starbucks ??
cryingoverspiltmiIk 7 points 2y ago
hahaha ma’am, this is not a wendy’s
badatlife15 9 points 2y ago
Yesterday I was on drive (window) and a woman had ordered a bacon sausage wrap. The customer was super friendly and we were having a good convo while waiting for her food. After a bit my DTO checked and found out the person on food had neglected (or was too behind) to let us know we were out, so I asked the customer if she wanted something else. She didn’t have a problem getting a different one and seemed fine to wait. We didn’t have a CS and our shift was on a break so I just made the executive decision to have her wait at the window, plus there were no spots in the front for her to easily pull to. The wrap is finally ready and she goes on her way. I comp the next person since they just had a simple drink. The person behind that had two and while their wait time was pretty high, I’ve seen us have worse and not comp, so I present the card reader and am about to apologize about the wait. The customer (who is talking to me from behind the car door since her window was apparently broken) says something along the lines of glad you were having such a nice conversation you held up the line. I try to explain that there was an issue with an order and apologize, then proceed to get the customers drinks to her as quickly as possible. Only to discover her card was declined. At this point she made another comment about the conversation I had with the customer with a dirty look on her face, so I tell her your card was declined, but don’t worry I got it for you.
jelizt 13 points 2y ago
You’re better then me if she was being rude I would’ve said “do you have another form of payment:)?”
badatlife15 3 points 2y ago
Lol yeah I think I was just trying to keep the line moving and not hold it up more.
CatastrophicJane 5 points 2y ago
Our store is located right next to a McDonald's and people will actually drive up and ask for McDonald's food. Mcmuffins, hashbrowns, you name it. How they mistake our green siren for yellow arches, I'll never know.
Koalastars009 3 points 2y ago
The troll in me would have said “I have NyQuil at home. It works great! I used it the last time I was feeling sick and woke up feeling better.” Just to waste their time.
katthekickass [OP] 2 points 2y ago
Lol I’ll keep it in mind if he ever comes by again! I was mostly surprised he was so insistent that we carry cold medicine, so I didn’t even think of anything clever to say
Koalastars009 1 points 2y ago
It looks like I’m making customer connections but I’m really just wasting peoples time :)
rio8envy7 1 points 2y ago
We’re not supposed to call it medicine ball
katthekickass [OP] 8 points 2y ago
I told him that it’s not called that, but he was in my drive holding up our times so I needed him to move 😂
Sillaaaa 2 points 2y ago
I said it on accident last week and I knew it was all over. I've already packed my stuff and my aprons are ironed and ready to hand in :'(
rio8envy7 2 points 2y ago
Dude you’re not going to get fired. I’m just saying we’re not supposed to call it that because there isn’t any medicine in it.
Sillaaaa 1 points 2y ago
lol I know, forgot to put /s at the end :3
rio8envy7 2 points 2y ago
Oh you’re good
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