Yes driving away as I'm still talking! It's even worse because the microphone cuts you off. It makes me want to scream

“Aaaaand I’ll just go fuck myself I guess.” And then they have the AUDACITY to be annoyed when they pull up and don’t know their total?? Ma’am if you waited 3 seconds I would have told you.

This and when they hand you money and just drive away like “thanks for the tip? But so rude”

Mine is when I say I’ll take their order in just a moment and they still try and tell me their order and I have to repeat myself and then they still don’t get it

Yesterday a customer did that then reversed and when dto asked if they wanted to add something to their order they said "I'm waiting for you to tell me my total" 🙃

We don’t have that problem, by the time they make it to the box they’ve been in a line that circles the building and they’re trapped! They have to hear us DTO them unless they roll up their window. There’s usually no space ahead of them to roll away

we have a regular who will say his order then immediately leave bc he gets the same thing every time 😅

I can’t hold myself back I always go “I’ll actually be with you in just one moment.” Waiting for the day my SM hears it😂

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Barista: Hey! Good afternoon ☺️ How are you doing today ma’am?
Customer: venticarmelmachiatohotextracarameldrizzleextrashot
Barista: 🙃🙃

We are part of a hotel at my store and people will straight ignore me when I say hi because they are just trying to use our bathroom. Like sweet baby Jesus I’m not going to force you to get in line just say hi back 🤦🏻‍♂️ I talk to myself enough as it is working here 😂

We directly tell them we can't hear from the passenger seat.

if i tell them more than twice and they still order, i’ll let them order as i finish whatever i’m doing and then answer with “Hi welcome to Starbucks! What can I get started for you today? :)” and they get PISSED

They're definitely not paying attention and on their phone. I think if we say "I'll be right with you", they hear -you- and think you said how can I help You? I always say I'll be with you in just one moment and I enuniciate so they can hear properly. It usually works.

People have done this to me IN STORE while I'm clearly swamped making other drinks. Like, do you think I'm going to take your order five feet away from the register?

I love when people ask but some times when they are too genuine it messes me up because I’m not supposed to respond honestly when I’m actually having a shit day

We’re just taken aback at your politeness! That’s ok, please keep doing it.

o babe it rlly only gets worse 😭 i’m like the main person on drive thru on night shift. for the past half year. make sure to tell them to speak up! and always read their order back to them. treating them like kids, politely, is such an effective strategy lowkey

Don’t let anyone else’s toxicity ruin your workday. Be it rude customers or burnt-out coworkers. I worked at Starbucks for 6 years in a high volume store before being promoted to customer. Some stores suck, but it’s never because of the customers. I loved working DTO. Often you are the first person someone talks to in the morning. And if they’re a dick to you, don’t take it personally. Some people are dealing with serious shit. And some people are just dicks. Don’t make it your problem. Starbucks is a stressful environment, but you work for an awesome company and you can learn a lot from working there. This subreddit is often a place people come to vent. Don’t let it taint your opinion of your job.

I never got trained, they just put me on window for a couple days and then moved me to dto for a few weeks. I went through an insane amount of passion flower those first few weeks and I was still having anxiety attacks.

have you. you know. worked in a drive through or a starbucks before 🧍🏻