We were never allowed to take trash at the drive through window. It’s a health code violation. The number of times I’ve seen people litter after telling them that at my old drive through store was ridiculous. I’m glad I transferred to a cafe store before the pandemic, but I still have to tell people at register that I can’t take their trash.

Why does our score/survey reflect on the customer experience? Have our higher ups ever taken a quiz, ever realize that one little uncontrolled circumstance can cause people triggers to set off. People who seriously cannot control them either due to such a lack of mental health resources. We’re pushing out hundreds of coffees sometimes within the hour to never fall behind once & they expect us to have perfect scores under 6 aspects. Not only is that nearly impossible how can 3 people which is not many fill 3 task while simultaneously working a mile and a minute. (Sorry your comment really just told me I needed to rant) Have a good day!

I’m always this close👌🏼to throwing hot coffee in someone’s face

This!! I’ve had the same experience, you still get a few nasty guests at target but overall they’re so much nicer than the ones you’d get at a corporate store!

We havent had seating open since last summer and everyone has to wear a mask inside, so no drinking at all. I’m honestly shocked to remember some people are actually dealing with this at this stage..

Polish the turd, I’ve never heard that before it’s hilarious.

And, at a local place like that, customers have nothing to compare their drinks to. If I make a pink drink with 2 fewer strawberries than the Starbucks down the street, customers will have a heart attack. But if they’ve never had it before, like would be the case at a local shop, they’d never know the difference of if it’s up to “their standards” or not. All they’d know is the drink tastes good.

I wish I could, but the few local shops around me I’ve applied to don’t provide health insurance for employees because they’re small enough to get away with it.

I never thought about this, you’re totally right

Seriously. Like what is going on with these peoples lives that they need to act like that? You try to give them the benefit of the doubt but jeez people, get some self awareness.

TIKTOK DRINKS ARE THE BANE OF MY EXISTENCE. I’m really glad that a lot of people agree with me about viewing people different but not so glad that people are so rude everywhere!!

All the sense in the world, and none of it is common...

That’s amazing. My manager flipped when I wore a pin with my schools logo on it so if I wore that she might have a heart attack

Where did you get that pin from?

I worked at a Starbucks on a college campus before, only transferred because the pandemic shut that store down and then I graduated. What a change. Awkward college students to adults, insane