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Starbucks Baristas: The daily grind

Full History - 2021 - 03 - 30 - ID#mgm242
5
Shift to ASM (self.starbucksbaristas)
submitted by draahstopter
What are some things you wish you knew before stepping up to ASM? Or some valuable things to know? I’m transferring to a completely new store in three months, and the SM has the intent to get me into an ASM interview... a week after I get to his store. I’m trying to focus on what I know and my confidence in my job, but I’m just worried because it’ll be a new store and a new role that I’m uncomfortable with. Is there anything in my development I should focus on to, as my new SM said, kick ass? Lol
fuzzypeaches-0 4 points 2y ago
I'm developing to be an ASM right now as well and I'm focusing a lot on coaching my peers. I have no problem coaching baristas but sometimes coaching other supervisors (I'm a SSV as well) can feel kind of awkward. If it's something small it's no problem, but bigger things I'm working on! I've been learning different coaching models and writing down anytime I coach another supervisor successfully so I can revisit that! To tie into that I'm planning to start leading our SSV meetings (something we have once a month lead by our SM) to give me some more leadership experience. If you haven't already I would check out the field ops guide for steps to excellence. It talks about developing from SSV to SM in there and has some other useful info. My store manager ordered me my own copy so maybe that's something you could ask for! My advice is just come up with an idea of how you can demonstrate you are a good leader (ex: leading a meeting, leading some sort of training, leading your stores next excellence visit, etc.) Best of luck on your Journey you'll be fantastic!!
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