longhair-care2much 8 points 2y ago
Availability is big. There isn’t a reason to spend the money on training a partner who can only be a keyholder 10 hours a week and doesn’t have a flexible schedule. Do you have leadership qualities and did you hold up standard on every shift? By introvert do you mean you didn’t talk to your fellow partners or get involved in changes in the store? To be a leader at Starbucks customer connection as well as partner connection is important. Some managers also just aren’t great unfortunately. So it could have been you or her.
colonade17 3 points 2y ago
SSV here. So a big part of starbucks culture is that they want to see you working for it. If you're not playing the game, asking your manager for feedback, doing the PDPs, or whatever their expectations are then it's never going to happen. It's about you meeting their needs, not about you doing what you think you need to do. A big part of the expectation for SSV and higher is often open availability. They like the idea that they can call you at any time to come in if someone is on vacation, or calls out sick, etc.
Also the higher up you go there's less need. Each store only needs 1 SM, and only 3-7 SSVs depending on how busy it is. So if a spot doesn't open up then they won't promote even if they think you're capable and ready.