Guys, I worked the worst week of my life at Starbucks. I’ve been with the company almost two years now. I’ve worked hard for my store. I’ve become a trainer. I show up. I put in the effort. But I’m sorry. I do not get paid enough to be a punching bag, to be a slave, to be a magician capable of having an upbeat attitude about a shitty hand.
The people who did show up for the past three morning shifts were subjected to the most horrendous staffing problems I’ve ever had happen at a job. Wednesday, we had two people not come in leaving us with four people. That might not sound awful, but we’re a rather busy store and four was not enough people for us to run breaks, lunches, and make it through peak without actually being out of breath.
THURSDAY, dear god. Thursday feels like a fever dream now. We ran peak with three people after opening an hour late because the only opener called off. Thankfully, our store manager was “gracious”enough to turn off mobiles. We had four people call off, and my pregnant coworker ended up getting so overworked that she threw up and had to go to the doctor to make sure her child was okay. We had already run the store five hours with three people, and had I not stayed, it would have been eight hours with only three people.
And today, wow, four people to start a Friday peak with mobile orders on. Our fifth person, a green bean, came in a half hour after peak started. Our window times were almost two minutes. My shift came on fifteen minutes early from his lunch just to make sure that when me and my other coworker left, the floor wouldn’t be run with only two people. We called our store manager to tell her we were FOURTY minutes behind on mobiles at 7:15 with two minute window times, and she said to just push through. She almost wouldn’t agree to turning them off when there were going to be three people on the floor again for an hour.
I texted my DM today requesting to have a call with him. I am talking to my store manager tomorrow about this. I know she can’t help people calling off, but where was she? Why was she not calling other stores asking to borrow partners? Why was she fighting us on mobiles when we knew we were beyond backed up? Why was I subjected to three HORRIBLE shifts in a row? Why do I still work at a place that pays me $11/hour to be yelled at when I can’t do my job fast enough for Ms. I’m Late For Work?
I’m a SCAP partner, and I use this job for health insurance for me and my husband, but this is ridiculous. I can’t do it anymore. I’m finishing the semester. I making my grievances know to management and HR, and I am finding another job. It’s sad it’s come to this because I loved my job when I started, and I have still really tried to love my job even when I noticed things getting worse, but my mental health is more important than Starbuck’s bottom line. Profit over partners is all I’ve seen from this company.
Sorry if this was long and not a fun read.