I have absolutely no qualms about calling these people out.

"Can I have two shots in an iced venti cup with cream to the top?"

"Sure, that's actually a latte just so you know!"

"uhh... I just want two shots in an iced venti cup with cream to the top"

"Yup! I'll just make this a double iced venti breve latte."

"That price is a lot more than it usually is..."

"Welp what you ordered was a latte, so we have to charge it that way."

"whatever..." and then drove away.

That’s how I would have rang it up. Because at that point it’s not a lemonade it’s a refresher lemonade😅

Nope its a refresher with lemonade. Thats what you pay for. Doesn't matter what the order its poured in. Its the same drink.

Customers arent the one’s that made the menu. Im tired of them thinking we aren’t doing things right! Just the other day someone said they wanted more coconut milk in their drink and i rang it up as light ice, they said “NO MORE COCONUT MILK”....i swear-

Somebody needs to bring TikTok down!


Today I said out loud, what would happen if Starbucks got rid of the VSC. All these people wouldn't know what to order!
We had someone ask for a Venti Iced Coffee with 9 pumps of vanilla, ex sweet cream and VSCCF. (I feel like I left something out of that). I said they didn't want coffee, they just wanted sugar and cream.

also - can target baristas stop with the “secret menu frappuccino videos” like i get that y’all got more time but the rest of us don’t have time trying to make the “marvel frapp” and whatever other bs ppl try to order

Yeah. Ordering it funny doesn’t change the drink or the price. I’ve had customers come at me before about how it’s only supposed to be x amount of dollars. To which I go into a long winded explanation of the menu and the add on prices and why it costs that much. I don’t negotiate with crazy people.

I really don’t care about this corporation enough to be going back and forth with these customers. If there’s a button I’ll do it. Then I’ll put the real thing in the ask me.

If Starbucks really gave af, the system would correct itself. But also, it’s Starbucks’ fault for letting their customers get crazy. Until the lose money, they won’t change.

At my first Starbucks, we had a regular who ordered an espresso macchiato in a venti cup with extra foam to the top... I.e. and extra dry venti cappuccino. And this guy wasn’t any guy, he was a mayoral candidate (unsuccessful... wonder why?). So whenever someone tried to correct him, he’d throw a fit and not let it go.

So for me, I had a choice. Was I going to befriend the semi-influential regular, or was I gonna die on the “Starbucks needs 90 more cents” hill?

Don’t die in hills for Starbucks. They’ll never make it worth it.

I know I sound like some old crusty vet, but trust me, I’ve seen some things 😂😂

Just like it’s one base charge no matter how much syrup/refresher they get, its one base charge no matter how little they get. A few exceptions exist, like nondairy milk where we charge after 4? Ounces I think? But generally that’s the modifier rule, and people are gonna argue it every time unfortunately.

Honestly, we ring that in as lemonade add base. I never thought about it any other way. It still charges for the base, but maybe it’s less than a refresher? I want to check now! That seems just too confusing for who’s making the drink, though. If I see a refresher on a sticker you’ll have to make a note about not shaking it or layering it or something each time. When I see a lemonade with stuff, I know exactly what they want. I also just add the word “top” in the ask me to be safe.

how do I know which drinks will want to make you guys scream and which won’t? I genuinely don’t care about the price so I wouldn’t be one of those but I do like to try new things. But have major social anxiety and freak out any time I think I’m causing my barista to do more work

I’ve been using the using the add dairy button on the left side of the milk screen