what’re your least favorite things customers do?(self.starbucksbaristas)
submitted by staywokebruv
mines when people try to make jokes and i have to fake laugh
storm_and_puddles68 points2y ago
Come in the store
asdfjklyss40 points2y ago
Tell me how to make their drink, and hover over the bar area watching.
asdfjklyss28 points2y ago
I’m adding another: when they say *x number of creams*
It’s a free pour. We don’t have little creamer things or a button like Dunkin does. I don’t know how much 5 creams is. 😒
throwaway34566783 points2y ago
Yeah people will tell me “4 creamers please” and I’ll have to tell them we can’t actually count the creams, and they’ll just go silent for a few seconds and then say “Yeah 4 creams that’s all” *drives off*
IHearThat815 points2y ago
I KNOW you want lite ice for craps sake! I heard you order and remind the first person AND I can read. Repeatedly saying it only makes me want to give you allllllllllll the ice!
csaine30 points2y ago
Pulls up to speaker box "hello!"
oatmealstan25 points2y ago
when i hand out an item with a sleeve/stopper/straw/napkins and they say “oh i don’t need this” and thrust it back at me. it’s such a small thing but it just feels so childish and condescending. is it really gonna be that big of a strain to just have a stopper that you didn’t ask for? is it gonna ruin your day if your drink has a sleeve on it and you have to throw it away yourself? i have no idea why this bothers me so much but it does
edhas2arms0 points2y ago
I'd rather give it back and have someone else make use of it rather than me THROWING IT AWAY when it's brand new :/
oatmealstan8 points2y ago
the problem is that we can’t actually make use of it after it’s been handed out and touched by a customer (at least as far as i’ve been told by the supervisors/manager at my store). so if it’s handed out and then handed back, we just have to throw it away anyway :/
edhas2arms1 points2y ago
Aaahh yeah I forgot abt that part, I guess next time I'll just take it with me
rosesandthorns173 points2y ago
unfortunately that’s not how it works
NotMyElephants21 points2y ago
No masks, pull masks down, mask under their nose....
TheDoubleDan16 points2y ago
DTR: So how's your day going? 😄
Customer: Found out my wife was cheating on me so we're getting a divorce, my dog got hit by a car, and I'm on my way to visit my mom in the hospital. She has cancer and probably won't last the weekend.
God damn dude I was just trying to be friendly a make a customer connection, now I feel awkward as fuck and have no idea how to respond to this I'm not a therapist...
[deleted]9 points2y ago
[removed]
Erbearlee5 points2y ago
I had a semi regular break down in DT the other day. Honestly she was coherent but it went something like this.
Me: Hi. How are you today?
Customer: I just need my coffee today.
M: I totally get it. Your total today is $4.88.
Customer hands over money and I trade for drink.
M: okay your change is...
C: My son just died.
~Awkward cricket noises~
M: I’m so sorry! That’s terrible. (Thinking oh fuck what do I do now?)
10 minutes later... she finally drives away.
[deleted]3 points2y ago
[deleted]
DaWitcherr13 points2y ago
Talk too low at the speaker and get upset when you ask them to repeat what they said
coffeeaddict34161 points2y ago
or when they talk super fast and low and when asked to repeat they say it even faster
mushroomappreciation12 points2y ago
Might just be a me thing but when customers use your name a little to much when talking with you
rosesandthorns1710 points2y ago
exist
medikamental7 points2y ago
bar hovering
cringeqween136 points2y ago
**drive up to window** "I wanted this iced" "could I get [insert food item here]" "I want to reload my card" **doesn't have payment ready after waiting in line for 3 minutes**
asdfjklyss6 points2y ago
Oh a third one: when I’m on bar and I hand them their drinks and they say “I HAD A *food item* TOO”
Ok. Cool. Does it look like I am anywhere near the food?
Emoly_theGreat1 points2y ago
Real talk.
rawestkale6 points2y ago
Order
snowflakenecklace6 points2y ago
it’s certainly not my least favorite but it’s become a pet peeve of mine when someone just kinda shoves a gift card in my face, i ask them to turn it over so i can scan the barcode, the gift card is emptied, and then they’re just like “can you throw this away for me?” or they just tell me to throw it away for them. like sure i guess bc it’s awkward if i say no but i don’t wanna touch a gift card you’ve been carrying around for months and you pass multiple trash cans on your way outta here!!! even worse is when they just drop it on the counter and walk away.
IHearThat814 points2y ago
I feel this. You can't just walk up, order a drink with 72 special requests and then immediately shove your phone/gift card in my face. Calm it down ma'am. It's gonna take a minute to write down and ring up your extensive demands.
coffeeaddict34165 points2y ago
when they try to take the mugs we use for contactless handoff and go “ i thought you were giving me the mug lol 😂 but can i have it” like no ma’am you cannot
oywiththepoodles3093 points2y ago
The amount of anger I feel when I’m on window and I hear for the billionth time “oh I thought you were giving me the mug too!!!”
bottlehalffull5 points2y ago
Order
Wonderful_Nightmare4 points2y ago
When customers ask me "Is that a *girly* drink? 😉" as if I'm not a big ol gay man or give a shit. Like I dunno, Debra, is your son's white mocha girly? 🙄🙄🙄
el-emo4 points2y ago
exist
kerjam6213 points2y ago
Start their order with, “So what they usual do for me is...”
mmpotpie782 points2y ago
When the customers STARE at me while I’m making their drinks. They literally stand at the counter and stare at me. I ignore the shit out of them until I’m done.
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