im on the floor alone, woman walks in at 5:30am or so. i take her order then promptly turn around to start making her grande whatever the fuck. she walks to the end, reaches UNDER THE PLEXY and grabs one of the four VENTIS i have waiting there, sips it, and tells me i made it wrong. maam i have not even walked down there since youve placed your order how could it possibly be yours. she laughed and said “sorry its early” as though shes not on her way to work while ive been clocked in for an hour :,)