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Starbucks Baristas: The daily grind

r/starbucksbaristas

Full History - 2021 - 04 - 16 - ID#ms6edo

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495

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When your customer connection score isn't high enough (reddit.com)

submitted by amazing_redhead

hautsause 227 points 2y ago

Well that’s literally never getting fixed

Avuneon 5 points 2y ago

It's a feature

cringeqween13 109 points 2y ago

What do they even get out of this?

pastabreadpasta 216 points 2y ago

Probably a recovery card

Edit: ^(I've never received an award so thank you all very much!)

dadepressoespresso 33 points 2y ago

LMAO! I don't have any other award, but you deserve one for the comment

pastabreadpasta 7 points 2y ago

Hehehe thank u

csaine 8 points 2y ago

And a free drink.

Rmds9 80 points 2y ago

hope starbucks can recognize what understaffing their stores is doing

hautsause 49 points 2y ago

Nah they love saving pennies to lose dollars.

tamstr8 16 points 2y ago

SAY IT LOUDER FOR THE PEOPLE IN THE BACK

julcarls 11 points 2y ago

I'm pretty sure they're slowly poisoning their DMs and SMs to believe this is normal too, because four times now a different SM or DM has snidely told me we aren't understaffed while everybody on the floor is clearly on the verge of a mental breakdown due to workload and understanding lol

bricker915 1 points 2y ago

Our SM is already scheduling us 50 hours over labor and we are still dying everyday. The shifts are on the verge of falling apart and the baristas are feeling the weight of the volume of orders coming int.

julcarls 1 points 2y ago

Yep same here! She's scheduling way over labor and being told she needs to cut back even more.

SpikedBubbles 58 points 2y ago

Our store has also been experiencing instances of vandalism. 😔

Tara_Kitten 49 points 2y ago

And somehow, management will find a way to blame it on the baristas 🙃

Rmds9 45 points 2y ago

not connecting with customers enough during peak with 3 people running a drive through store

Js_On_My_Yeet 48 points 2y ago

How do you guys even feel safe after seeing this?

amazing_redhead [OP] 53 points 2y ago

We don't have any cameras so we don't know what went on but there were big rocks left. Glad it wasn't a shooting. A customer was telling g me there was a group of protesters moving through the area but haven't seen anything kn the news yet

Js_On_My_Yeet 18 points 2y ago

Just wanna let you know that if you or any of your crew don't feel safe after seeing this, then talk to your SM and DM. This alone is a good enough reason to take time off. By the looks of it they really hate your store.

ABVDRICEBV 21 points 2y ago

I’m genuinely confused. Is this because a customer was mad, or do you think this was only an act of vandalism?

amazing_redhead [OP] 50 points 2y ago

We aren't sure. It's probably just vandalism, the customer connection score was meant as a joke, sorry 😰

ABVDRICEBV 10 points 2y ago

No problem. Stay safe!

amazing_redhead [OP] 7 points 2y ago

Thank you 💚

Sdee1234 20 points 2y ago

Imagine being so addicted to coffee you roid rage when the local starbucks is closed. Literally go 5 miles in any direction dude

t3llm3m0re 19 points 2y ago

My old store manager would never properly staff, so I said fuck customer connections. When I’m expected to solo drive, make shakens and get food? I’m not talking to people.

akettler2015 12 points 2y ago

Someone did this at my store because we had shortened hours, not as extreme though

amazing_redhead [OP] 9 points 2y ago

Absolutely insane 😔 people are awful

aGrapeInUtero 8 points 2y ago

Bet you guys got a deserved day off of drive thru!

amazing_redhead [OP] 8 points 2y ago

If only lol but at least we got pizza

aGrapeInUtero 2 points 2y ago

Noooooooooo, I guess the screen doesn’t affect drive thru too much now that I think about it

ChemicalBarnacle 7 points 2y ago

That’s fucked up

blueberrrytea 4 points 2y ago

like what’s the point

Bjamielee 3 points 2y ago

So tired of hear about costumer connection scores. Can’t make people give a score or even a good one . Especially when you have new baristas all the time

Undidiridium_ 3 points 2y ago

Bro this happenend to us TWICE

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