What are some words or phrases customers use that you can't stand?
I'll go first: 1. "Squirt(s)" rather than pumps. 2. "Frappe" rather than Frap or Frappuccino. 3. "EXpresso" 4. "I'm just gonna add something really quickly" - at the window. 5. This exchange: DTO: Would you like that hot or iced today? Customer: "Yes" *drives off*
Miyokata60 points2y ago
Says they want a black coffee and nothing else at the register, then goes to the bar and tells the baristas all the sugars and milks they want added in.
the42ndfl00r8 points2y ago
And ask for a water. And double cupped. And a napkin. And a straw. And a knife. And a fork.
misslyss2318 points2y ago
All separate requests after you return with each item, naturally.
aspen_silence1 points2y ago
'I apologize but for inventory reasons, you will need order your drink at the register' if we're slow, we just call out whatever size water for whoever is running registers.
sadtrashbunny4 points2y ago
That’s just a new level of shitty
throwaway345667849 points2y ago
“medicine ball”
“One grande white mocha and that’s all.” *tells total, sends order through* “I also need one cake pop, two bacon sausage burritos..”
oc_ua [OP]6 points2y ago
I've started waiting until they pull away from the speaker to send orders through for this reason.
misslyss2311 points2y ago
Agreed. This infuriates me more than it should so I now do the same.
mabbean29 points2y ago
“Can I get a pump of espresso” “Can I get 3 pumps of sweet cream” “Black coffee with cream and sugar” “Can I get 2 extra shots...*pause*.......*starts pulling 2 espresso shots*........of vanilla” 😑
genji20567 points2y ago
If I'm feeling really spicy, *technically* frap roast is made with espresso, so you *could* do a pump of espresso 🤷♂️
TheaTia24 points2y ago
I had someone order a “strawberry a-khaki” yesterday.
sadtrashbunny2 points2y ago
Tbf I have a mild speech issue and açaí can be difficult for me to form.
Leeharp9222 points2y ago
“I need” or “give me”
yeckels7 points2y ago
For me it’s no greeting + “let me get...”
saddestgirl199516 points2y ago
Venti latte with 5 installments of honey is a regular at my store.
Keyndoriel15 points2y ago
"Stawberry Assy" and "Maggotfruit" and "Meganfruit" are some of my faves
misslyss2316 points2y ago
My favorite to this day was the lady who ordered (and still orders) a “Trent-i Very Berry Hickabus.” Oh and the man who orders “Chocolate Sandwiches” (read: chocolate croissants)
Miyokata6 points2y ago
“Can I get the mango dragonfruit tea?” “Oh do you mean the mango dragon fruit refresher?” “No I don’t want that I want the tea” ????????!!!!!!
snowflakenecklace14 points2y ago
"i'll take a black coffee... ... ... ... ... ... ... ... with cream and sugar"
lillie-ish12 points2y ago
THIS one i really don’t understand... and its why i still ask if they want cream or sugar after they order a “black coffee. ”
misslyss2313 points2y ago
And then proceed to be yelled at because “I said BLACK coffee. Every time I get interrogated about my coffee and I just want a black coffee with cream and sugar. Don’t you train your people? I thought you were supposed to specialize in coffee.” 😂🙃
gabbysafari12 points2y ago
referring to anything other than espresso as shots! or when they ask for “(insert number) creamers”. do they think we just individually dump in multiple tiny packs of half&half?
Pies-in-the-Skies4 points2y ago
This. 2 creamers, or 3 creamers. Or hazelnut cream. Or asking for cream and meaning whole milk.
gabbysafari3 points2y ago
or “heavy cream” instead of “extra half and half”... 2 completely different things 😭
the42ndfl00r5 points2y ago
We had a lady ask for half and half, which shows up as "add cream" on the ordering screen. She became very insistent that we don't give her cream, just half and half. 🤦🏼♀️
juliaandy9911 points2y ago
“My regular “ like okay you’re not special bro. Just order your shit like a normal person. If I happen to know your order which I probably do then I will take the initiative to type it in before you finish ordering. Who’s to say that the person taking your order isn’t new or whatever. Even if I know the order I’ll make them say it because they need to be brought down to reality. Is that just me?
oywiththepoodles3091 points2y ago
Tell me why an exact customer came to my mind lmao
misslyss2311 points2y ago
Because we all have that one customer who does this and that one barista on shift who remembers their drink flawlessly. 😂
whimsicallatteart10 points2y ago
this one customer said “squirts” like seven times when ordering, and i actually started screaming, it was horrible
taylorgrace166 points2y ago
I hate it but also find it extremely funny when customers pronounce the sizes wrong, worst one recently was tetra and common one is ventay or trenti. It makes me cringe when people say akai instead of açaí or when they say brown sugar oatmeal shaken espresso. It drives me crazy when customers that very apparently only speak english say “croissant” with like a french accent ugh I can’t stand it.
misslyss2315 points2y ago
The “croissant” with the forced French accent kills me every time.
i_jlp_you6 points2y ago
When they ask for “an extra shot” of espresso in a Frappuccino. Except for the espresso frap, none of them get a shot in the first place. But also I don’t wanna educate them on it so 🤷♀️
b0rrowers5 points2y ago
Im still new but "# pumps of matcha" *repeating order* "1 vente white mocha" "no, a white *chocolate* mocha" 🤨😐😑 when they want a "small" hot drink but don't specify short or tall
Mt_Adams_234 points2y ago
“Can I get one of those megan dragonfruit refreshers”
maidofpuns4 points2y ago
I've been at my current location for nearly two years and I can't stand it when I don't recognize someone and they go, "oh, you must be new!"
Also: "I'll have [x] white chocolate mocha." "Okay, a [x] white mocha?" "No, white *chocolate* mocha."
Also: (expectantly staring at me after I've told them to have a nice day) "cAn I gEt A sTrAw?!?" (If you're nicely asking me, then yes. But people have been rude about it again lately and it's getting on my nerves)
ladytaters5 points2y ago
>"I'll have [x] white chocolate mocha." "Okay, a [x] white mocha?" "No, white *chocolate* mocha."
I had a customer once order one white mocha and one white chocolate mocha. When I said "two white mochas" he started berating me about how they're two different drinks and I was wrong. I made him two white chocolate mochas (which he took happily after I called them out the way he ordered) and *silently, mentally* wished him a merry gfy day.
debreee2 points2y ago
Pikes Peak
Tren-tay
Strawberry cake pop (when they mean birthday cake)
Turkey bacon egg bites (why do they think this exists?)
strexedoctopus1 points2y ago
"hi!! ill have three separate orders"
cringeqween131 points2y ago
How people pronounce Açaí and Dolce. When people don't know our sizing and won't just say small, medium, or large. Asking for a trenta or venti size cup of ice or water. Asking for a drink that isn't on the menu (like tiktok drinks) or trying to get a venti cup of ice with x shots and x pumps of syrup or a venti cup of ice water with inclusions. Asking for a sausage McMuffin or any soda (the soda thing really bugs me since there a BURGER KING NEXT DOOR). Saying "I need" or "get me" like clearly y'all weren't pestered about saying "may i" instead of "can i" when asking to go to the bathroom in school. Ordering some crazy complicated drink that you've obviously never tried as a venti, taking a sip and saying "this isn't right." And last but not least...."I wanted this iced"
oc_ua [OP]1 points2y ago
I agree with most of that, but as someone who had to drink protein shakes often I do get a quad shot over ice in a venti cup and add a protein shake because it's the only way I will have 'breakfast'. So I don't mind that one because I get it.
cringeqween131 points2y ago
Quar shot in a venti cup is one thing but im referring to people who try to order an iced latte without saying iced latte
trinitylovemeyer1 points2y ago
Brown sugar oatMEAL shaken espresso
uninstalldustin1 points2y ago
Not a phrase but we have a regular who gets a grande Americano, in a venti cup. 15 sugar. 5 cream. Well-timed and double cupped
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