Starbucks Baristas: The daily grind
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Discriminating Store Manager (self.starbucksbaristas)
submitted by Competitive-Exam2264
Hi guys! I need advice on what to do in a situation with my store manager. My store manager has been discriminating against certain partners (including me) and will even be rude to us in front of other partners. This was noticed by multiple partners in my store, but it has been difficult to do anything about it.
I would like to talk directly to our district manager, however my SM doesn’t offer any of his contact information. It’s almost as if she is hiding it from us which is very awkward. I would call the anonymous hotline but I feel like nothing will be done about the situation.
Are partners allowed to/ do we have the right to have the district managers contact information? Also, would it be better to talk to the DM directly or call the anonymous hotline? Help!!
I would like to talk directly to our district manager, however my SM doesn’t offer any of his contact information. It’s almost as if she is hiding it from us which is very awkward. I would call the anonymous hotline but I feel like nothing will be done about the situation.
Are partners allowed to/ do we have the right to have the district managers contact information? Also, would it be better to talk to the DM directly or call the anonymous hotline? Help!!
amalia13lightning 4 points 2y ago
PLEASE call the PCC. Your DMs info should have been made available to you all this time. That alone is enough to get your SM into trouble.
RistrettoIsBae 3 points 2y ago
Partner hub has it, I think.
Also calling PRSC, they have your DM’s information on hand and told me to call my DM.
I did not know how to get to my DM also, PRSC gave me her info. Thank the lord I did that and even helped me with what to say to her about things because I was SO NERVOUS I didn’t know how to summarize it...otherwise I would not have faired well.
Good luck! Corporate and your DM want to help you and will listen to you.
Also calling PRSC, they have your DM’s information on hand and told me to call my DM.
I did not know how to get to my DM also, PRSC gave me her info. Thank the lord I did that and even helped me with what to say to her about things because I was SO NERVOUS I didn’t know how to summarize it...otherwise I would not have faired well.
Good luck! Corporate and your DM want to help you and will listen to you.
croissantboyy 3 points 2y ago
You could also try going to another store in your district because most stores(should be all but with store managers like yours i can see it's not all) will have the SM and DMs business cards and will usually keep them by condiment bar for customers but if not you can ask a barista if they've got the contact info. You might even get lucky cause the barista themself may have their contact saved, i know i have my DMs contact information saved and have met her a good number of times just from her drop ins and volunteer events we got to as a district/area
RistrettoIsBae 2 points 2y ago
Thank you! I did get a transfer and am
Currently appealing my retaliation corrective actions with PRSC! I was at my new store today and it was so amazing. It was so positive. I am thanking god right now that I talked to my DM. Corporate had to walk me through it and simplify the situation. I didn’t have to record ANYTHING today because nobody gaslit me.
I felt safe. Happy. Relaxed. I actually LOVED being at work today. I miss that feeling. 🙌🏼
I would love being involved in volunteer stuff if it ever is available!
Currently appealing my retaliation corrective actions with PRSC! I was at my new store today and it was so amazing. It was so positive. I am thanking god right now that I talked to my DM. Corporate had to walk me through it and simplify the situation. I didn’t have to record ANYTHING today because nobody gaslit me.
I felt safe. Happy. Relaxed. I actually LOVED being at work today. I miss that feeling. 🙌🏼
I would love being involved in volunteer stuff if it ever is available!
croissantboyy 2 points 2y ago
That's amazing!!! I'm so happy you get to work in a store that can actually be your third place now!! I'm proud of you for doing what you had to to be in a better environment and that it all worked out!!
RistrettoIsBae 2 points 2y ago
🙏🏼 me too. This job means the world to me. Thank you! I can’t think everyone enough for the supportive advice they gave me here. And so I’m gonna return the favor for someone else and pay it forward. I would never have known I had options had I not come here. Thank you, thank you, thank you!
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