medusas-garden 14 points 2y ago
I’m a corporate barista so take this with a grain of salt but our SM and ASM are never included in our tip pool bc they are salaried employees and they are off the floor a lot doing admin work. I’d reach out to someone higher up about this because it doesn’t sound right.
sweetpotatoqkween 6 points 2y ago
Hmm this sounds really really wrong...I don’t know the rules and I’m not at a licensed store but from what I understand and at my store management does not get tips. In my state shift supervisors can’t even get tips.
n2bxl 1 points 2y ago
I work at a licensed store in a Market Street (which I lovingly call Marbucks haha) but our manager and assistant manager only take tips unless they’re actually behind the counter with us. Whenever they’re off doing inventory or manager stuff they’ll remind us not to include them in the tip split.
Sadly we only are able to receive cash tips (no tip screen on the terminal for cards/contactless and tip screen doesn’t appear on the app) so we just dump out whatever we’ve got in the jar when someone arrives/leaves and split evenly.