I'm in TX and our mandate was lifted as well, but we still require masks inside

I think the point Starbucks is trying to make now is that it's sometimes not only easier for all involved but even safer to just give the customer what they want so they get out the door more quickly. That's what my store manager suggested. Starbucks is trying to advise us to make judgment calls rather than to enforce the policy to its fullest extent 100% of the time (which we all know is impossible and infeasible). Here's a pretty clear-cut example: A customer comes into the store without a mask on. They go to the hand-off plane, which is where we hand off mobile orders. They've placed a mobile order, and it's ready. I'm now of the mindset that it's probably safer, and a hell of a lot easier, to give them their stuff so they go out the door. The other option is to direct them to the masks we placed at the front register (we're not even supposed to do this, but we did because it makes our jobs easier) and hope they put one on correctly. If people read signs, informed themselves, and cared about public safety and following government mandates and the rules of business establishments, none of this would be an issue. But they don't. And we're a business that exists to serve coffee to these crappy people.