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Starbucks Baristas: The daily grind

Full History - 2021 - 05 - 01 - ID#n2twhl
41
💫this is a partner rant/support group post💫 how did your saturday go my fellow partners? bitchy customers? out of products? co-workers on your last nerve? let it all out in the comments. (reddit.com)
submitted by dumbflatwhite
dumbflatwhite [OP] 22 points 2y ago
i’m on day 11 without a day off, and my next day off is wedsnesday, which i only have off bc i have an exam all morning. it is miserably hot & humid in my store and i am a horrible sweat monster. my store is hot mess express but we just keep going.

dumbflatwhite is here to listen to all your rants😌
richayy420 9 points 2y ago
I love your username becsuse to me flat whites are fancy lattes or lattes with effort
0ejp1 15 points 2y ago
currently crying in the tub with some thin mints. just finished a 60 hour work week and i’m going straight into another. going on 21 days without a day off. i’m so tired
dumbflatwhite [OP] 7 points 2y ago
i sat in my car after my shift eating a marshmallow dream bar & crying bc i’m so tired i feel sick. the combo of 21 days and 60hr wk is unbelievable. hoping you get to rest soon💚
RistrettoIsBae 14 points 2y ago
I am off today. I was called to cover a shift today but I simply needed today to rest and do laundry, that was...until my dog projectile vomited all over my floor and when we went out to potty there was blood in his stool. I need to go do laundry, but this had me shook.

Had to call the vet to schedule an appointment for him Monday at 8am because they don’t have capacity for him today or tomorrow. He’s eating and drinking water and acting pretty normal (which is positive) and I have to monitor his symptoms until Monday...which is my OTHER off day. 😑

I can last one more day without doing laundry, I guess, but the transfer stuff plus PRSC stuff plus all the training this week and now my dogs butt stuff has me completely drained.

I want to go to bed and rest so I am caught up for tomorrow in regards to my energy levels. I am simply zapped.

Not a Starbucks rant about work. Just tired and my dogs butt has me worried.
designated-grapes 5 points 2y ago
My dogs and I send good vibes to you and your pup! ❤
RistrettoIsBae 5 points 2y ago
Thank you, love! He’s my whole world. If I am not at work I’m kickin it with the pup! Sending positive love to you and your pups!
designated-grapes 5 points 2y ago
You're welcome! My dogs are my world as well so I can only imagine how worried you are right now! ❤❤❤
RistrettoIsBae 1 points 2y ago
I am worried and probably will be stressing about this tomorrow at work. Sigh.

He ate a whole bag of Zukes Salmon training treats the other day (small bag) because I forgot to put them up out of his reach. He’s a big boy so he can get up and pull things down from anywhere if I am not careful. That’s the only weird thing he ate in the past week that would be causing this.

Sometimes he gets into the trash and goes for the melted cheese on crumpled up tinfoil from my cheese toast. However, he hasn’t gotten into that for a bit. The most recent thing is the Zukes Salmon treats.

As long as he is eating and drinking he should be okay. If he throws up again or his potty has more dark red tints to it...we might have a bigger problem.

Has that happened to you with your dog?
dumbflatwhite [OP] 3 points 2y ago
i totally understand the stress that comes with having a dog with an angry butthole. my family’s dog had inflammatory bowel disease and some days were just,,,, big oof. glad to hear that he’s eating & drinking water though!! hoping you get good news from the vet💚
RistrettoIsBae 2 points 2y ago
Drinking water and eating without throwing up is a good sign we can wait until Monday at 8am so my regular vet can take him.
He has got some stanky gas right now so things have to be moving through in there. I hope. Thank you. ❤️
melodiic_ 2 points 2y ago
my cat and i are sending all the good healing vibes your way, hope your pup is alright. try to rest up in the meantime, you can get through this!
RistrettoIsBae 1 points 2y ago
Thank you! He’s asleep now! Love back at you and the kitties!
cringeqween13 8 points 2y ago
I wasn't supposed to work today but i had a partner ask me to take her shift and i can use the hours. Had one person call out like 5 minutes before she was supposed to be there, everyone wanted butter croissants, last night's shift opened every box of lids and labeled half of them wrong, we still have no carmel drizzle, stir sticks, toffeenut, or grande/venti flat lids and only got about 10$ in tips in the 8 hours I was there. But I met a dog named Eyeball.
dumbflatwhite [OP] 3 points 2y ago
very good dog name 10/10. everything else sounds awful 0/10 would not recommend. hope you get caramel slugs (and everything else) very soon.
designated-grapes 8 points 2y ago
This dude came in at 5am at my drive thru store during a 2 person play (because the third person is known for slacking off so she was in the back chilling with the shift 🙄). It was super busy so I was doing dt drinks as well as the mobiles that would not stop coming.

Anywho, the dude asked why the oatmilk wasn't available on mobile. I told him we're having a company wide shortage.

He yelled "XYZ COUNTY HAS IT THOUGH!!!"

And all I can do was yell "SIR, THIS IS ABC COUNTY." back at him and he left lmao

People are fucking wild for oatmilk, man.
dumbflatwhite [OP] 8 points 2y ago
people at my store have just started asking “do y’all have oatmilk?” before they order bc it’s just expected that we wont have it at this point lmaooo. idk what ppl want us to do like i don’t control the supply chain man😭go milk those oats yourself
fruity_boba 7 points 2y ago
Two people quit on spot and one got fired for whatever reason. Everyone who closed today opens tomorrow! Every other customer refused to wear a mask and every drink I made was a frappuccino :')

Also to those partners here who said they were working 60hrs+ or 21days+ with no day off I wish you all the best! Please try to get some rest and stay hydrated<3 I'm sure you're all doing an AMAZING job!
dumbflatwhite [OP] 1 points 2y ago
this happened a while ago but one morning the opening crew had just walked in and the phone was ringing so the ssv answered it and it was a guy who had been hired like 2 weeks ago and he said “is [sm] there?” and the ssv said “no it’s like 5:30am we just got here to open. what’s up?” and he said “um i’m putting in my two weeks now. i wont be there today. bye.” and he was never seen again🙃the mask mandate in my city expired two days ago and people are acting up ab wearing them in our store :/
melodiic_ 6 points 2y ago
didn't work today but i have a gear to grind if that's okay. a partner at my store is currently getting on my last nerve. every single shift i have worked with her in the last month she has spent the entire night complaining to me about our manager and our customers and everything under the sun. i understand her frustration with the SM over scheduling her and ignoring her availability, but she's not the only person with problems. we're understaffed so we're all overworked and exhausted and no one wants to come to work anymore.

i can't run my shifts efficiently because this girl spends all her down time chatting away and distracting my other baristas instead of doing cleaning tasks to help us catch up. i'm not great at confrontation but genuinely i'm reaching my limit with this girl. i don't have the capacity for her complaining to me one more day, and now she's started openly questioning my decisions as shift (she's a barista who's only worked here for 4 months, i'm a ssv and my 2 year anniversary is next month.)
dumbflatwhite [OP] 3 points 2y ago
i have this one partner who is just so unintentionally annoying it’s like “i know you’re not trying to get on my nerves, but if you say one more thing to me i will commit a felony”. he’s one of 2 guys who works in the morning (the other guy is a great co-worker who is engaged to a really sweet girl) and he keeps asking me and another partner for dating advice (bc he’s down bad. like almost 30 and has never had a gf.) and we’re both pretty much like “yeah idk girls are just weird sometimes!!! you’ll find someone!” but i just wanna be like “it is the very essence of you that is the problem.” he said the whole “i’m a nice guy why do girls only date assholes?!” line and you could see every girl partner on the floor roll her eyes😭every time i work with him im just like telling myself to be empathetic and patient bc i dont wanna cause problems. it’s not like he goes out of his way to be annoying but i have to go out of my way to not be annoyed🙃
Apprehensive-Cake-91 3 points 2y ago
Oh my god I have the same exact problem!!! It makes work so much more draining, and I dread every single shift I work with her! My coworker tries to turn everyone against our manager who honestly is doing their best, and she’s driving me absolutely nuts. Acting like the world is out to get her. Keep in mind Starbucks is the only thing she has going on so it’s her whole life, and I try to be understanding of that, but also like I have a million other problems and so go my other coworkers and it’d be nice if she would just TRY to not be so negative. She brings down the whole mood while the rest of us try to keep things light and positive because we have crappy things we deal with outside of work as well. *sigh*
kikuuq 4 points 2y ago
A homeless man came in at 6 am, screamed racial slurs at our till stationed barista, then fucked off into the bathroom and pissed all over the walls, did drugs took off his pants and threw the trash in there all over the floor. He came back out, and requested the same barista (who was now on break) and had to be escorted out by security. After that we discovered the bathroom

I wasnt there until later that day, but u accidentally went into that bathroom before my shift and saw the pants and the trash

Ykno just a regular saturday :)
dumbflatwhite [OP] 1 points 2y ago
my store is in a location with a large homeless population. fortunately haven’t had anything that crazy happen yet but we’ve had a few difficult interactions. it can be so frustrating bc it’s like “i’m a barista not a social worker trained to handle these situations.”
DingleberriesInMyBut 1 points 2y ago
What the fuck
FfierceLaw 4 points 2y ago
Customers walking in in droves because we had turned off mobile ordering (we had 2 call off) and the dt line was long. I was on front/warming, at one point the line in front of me stretched to the door but I felt like I was holding my own. I took a call and silly woman called because she couldn’t mobile order, wanted me to take her order over the phone 😆. Suddenly there was a break in the customers, I didn’t realize that SSV had closed the cafe. So with a closed cafe and no mobiles we all focused on speeding up dt. It was great, actually. We also got a massive delivery that included *lemonade*!😃So many customers were upset that we were out of it for so long. So it wasn’t terrible because we have good leadership. I’m looking forward to tomorrow.
dumbflatwhite [OP] 2 points 2y ago
my shift supervisor is amazing!! having good leadership can make all the difference! so glad your day ended up being alright💚
FfierceLaw 1 points 2y ago
Today was good too, SM was in charge and I learned that the 2 call outs from yesterday were symptomatic partners in isolation! We closed early and did a mini clean play
ventisizedstress 4 points 2y ago
Was fine until 8am....... then 20+ people constantly in cafe and a dt line that just kept growing in the streets. Hands down was the most busy Saturday I’ve ever worked, and we kept mobile orders on😭
dumbflatwhite [OP] 3 points 2y ago
same. 8:00 was when we were like “yeah these two other people probably aren’t comin in are they?” and as soon as that sunk in we were just absolutely slammed. the saving grace was our mobile system going out for like 30min which gave us enough time to get two people for bar. started working again and was essentially printing stickers constantly for the next 2 hours. fucking wild.
ventisizedstress 3 points 2y ago
I feel like the customers were definitely on one today. Our store doesn’t really get to many ~wacky~ orders, but today it was like the tik tok hell gates opened. I’m proud of us for both making it through though!!!!!
Honey_girl_ 2 points 2y ago
The college kids from campus close by just discovered shaken espressos with cold foam & my arms have never been angrier 😫
dumbflatwhite [OP] 3 points 2y ago
bRO IT IS SO STUPID THE SHAKEN ESPRESSOS ARE ALREADY BUBBLY ON TOP FROM BEING ~SHAKEN~ PUTTING FOAM ON THEM IS POINTLESS
DieLawnUwU 3 points 2y ago
I opened today and was getting read to leave at 2:30. 2:45 rolls around, (stayed because it was hella busy for us) and as I get ready to leave a high school athletic team comes in. 13 drinks, 7 food items and roughly 30 minutes later then the time I was supposed to be out. I had enough and left. It took a couple hours after I got home to process the last 30 minutes of my shift
dumbflatwhite [OP] 1 points 2y ago
i sat in my car for like 30 minutes after my shift just ruminating on the last 6 hours. i completely understand. some days just really take it out of you.
DieLawnUwU 1 points 2y ago
Since I became a shift a few weeks ago, I’ve definitely had worse days than others. I’m not new to management, I am new to Starbucks management though. My plan was to stay until I caught the closing shift up on tasks but I couldn’t help them catch up for about 30 minutes past my shift’s end. They greatly appreciated me staying but it was quite the mental toll
Cooch_2119 3 points 2y ago
Lots of people not wearing masks today. I didn’t even care to sound nice about it after a certain point. 3 people had to call out due to being sick so obviously we had a great floor today
dumbflatwhite [OP] 1 points 2y ago
ayo resident bitchy mask barista here! keep fightin the good fight!
[deleted] 2 points 2y ago
We ran out of all refreshers, no coconut milk no VB powder for the VB frap, no venti straws, should I go on? 🙃
dumbflatwhite [OP] 2 points 2y ago
we were runnin on empty but our order came in today jusr in time😅
gee-uh 2 points 2y ago
I have never worked a shift where that many people came in. Granted I’ve been here for a little under 4 months but Jesus Christ it wouldn’t stop
i_jlp_you 2 points 2y ago
For a Saturday, it was actually pretty chill. But also it was my first day of my period, so I was a lil more bothered by everything than normal. OK BUT ALSO I BOUGHT A SHIRT FROM A SUPER LIMITED DROP THAT I’VE MISSED FOR THE LAST 6 DROPS. So that was def the highlight of my shift
blue-haired-barista 1 points 2y ago
Legit on May 1st my store apparently hit a record of how many customers served between 9 and 10 in the morning and apparently it's a record since the store opened ??? Like ok, great, but why the fuck did we still have only 2 closers and a shift that night- why the fuck is that allowed, that fucking close was hell, and they expect us to do a good job on everything with 2 ppl and then a shift who can barely help us close the store anyway bc they're doing shift things. Literally impossible- they praise us for serving that many customers but then go and continue to schedule less people when we need it the most. So fucking tired of the rushes of 10+ people in the drive thru ordering 5 or more frappuccinos with only a DTO/DTR/Warming person and a bar person-- not to mention if someone walks into the fucking lobby, we gotta take care of them too and the DTO/DTR/Warming barista turns into a DTO/DTR/DTB/Warming person for fucks sake.

Also, on top of that, we've been out of
- stoppers
- oatmilk
- whole milk
- dragonfruit inclusions
- caramel drizzle

Not to mention my district has been cutting hours for the part timers. My SM told us we could come in even if we're not scheduled though, so i was scheduled 26 hours last week and clocked in for 43 because i need the money, ahaha. At least overtime is approved in my district right now....
throwaway3456678 1 points 2y ago
I was in the process of moving for a solid 15 hours Friday. Didn’t get to shower and go to bed until 3:30-ish am, only to be at work at 7. I live further away now so that means I got even less sleep. We had 3 call offs Saturday, it was absolutely fucking PACKED inside with no less than 5 drinks per mobile order and 6 per cafe/dt. Customers asking for the summer launch drink, and getting pissy because I won’t risk my job like TikTok baristas seem to have no problem doing. I was forced to train someone (it was her first day, zero prior training. I was handed papers and a tablet and told to teach her. I’m not a barista trainer. I barely know what the hell I’m doing like??). The DM refused to turn off mobiles until 4pm (which was still busy but had significantly slowed down). We had no CS the entire day. I get put on CS after my lunch break that was 2 1/2 hours late, with no tens, and expected to have EVERYTHING restocked, prepped, cleaned, etc within 30 minutes. I don’t care how fast you are on CS stuff, you can’t make 14 whips, 6 sweet creams, 6 lemonades, chai backups, mocha backups, get ice x38373828383828, do a whole days worth of dishes, and help on front/cold bar 🙄

so much more shit happened and i was so over it. It was hot AF and nothing was going right it seemed
[deleted] 1 points 2y ago
[deleted]
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