In this job I have discovered the power of crying. I've always cried very easily and tried to hide it, but when a customer is tearing into you, crying makes them stop. Crying makes them realize they are yelling at a fellow human being and someone's daughter.
445143282 points2y ago
Except for the one lady that I encountered, who then screamed “why are you crying?!” at full volume.
is_it_soy178 points2y ago
Or the man that’s a total psychopath who actually ENJOYS making us cry. Fuck you Augustus.
DreyaNova50 points2y ago
Fuck that. Augustus is getting decaf.
jupiter_bug44 points2y ago
Augustus is getting nothing and will be asked to leave
misswallflowerr24 points2y ago
and decaf he will get!! also, you CAN refuse service.
Green_barista_front15 points2y ago
“There’s no crying in baseball!”
Loose_Ad_66544 points2y ago
I never decaf people.. I give them extra shots.. I just find more humor in making them jumpy or at best anxious
beaudebonair100 points2y ago
That could potentially boost tips too, lol!
olivinemultichrome111 points2y ago
Can confirm, when I was at a corporate store a guy made me cry and we got a $20 tip and some lady ordered us pizza. It absolutely made the asshole worth dealing with.
Now that I say that, I’m slightly ashamed that getting screamed at is worth $20 split between a dozen people and a slice of pizza.....
boxinghamster1637 points2y ago
Once a fellow barista spilled a whole pitcher of almond milk right in front of the drive thru window and the person waiting for their drink felt so bad they threw a $10 in the tip jar. 🤷♀️ it ain't much but it's honest work
FruitPoopLoops64 points2y ago
The power of laughing has the most entertaining effect
_dreamsofthedead_58 points2y ago
I am physically unable to cry for some reason so I just laugh. And that's why I'm always on bar and not drive thru 😂
dead-ramone8 points2y ago
LOL same here
blueberrrytea44 points2y ago
crying in the bathroom while my co worker is crying in the bathroom next to me is a true bonding experience.
Wonderful_Nightmare29 points2y ago
Crying in the bathroom is my 3rd place 😌
dead-ramone15 points2y ago
The true Starbucks experience
lilcox141915 points2y ago
At this point I’m just gonna cry all the time then bc I usually bottle it up and step off the floor for a bit until I’m ready to get back out there.
zzid2d2113 points2y ago
Y'all are nicer than I. I used to go really quiet and wait for them to breathe and then say in my best Batman voice "You are not allowed to speak to anyone here that way". If they continued to yell? I stared. More yelling? More staring. Either the SM would come out and take care of it or they would calm TF down. I'm old AF and yelling at senior citizens makes people really look bad. Yelling at anyone is horrible, but yelling at the Starbucks Granny? Boooooooo
b0rrowers13 points2y ago
I get overwhelmed on drive thru some time but most of my partners are guys and the girls are all older then me and I feel like they will look down on me or make fun of my so I usually just force my eyes to dry themselvs
BuffyBoltonVampFlayr3 points2y ago
Don't ever let anyone make you feel like it's not ok to express whatever emotion you're feeling
LatterRooster11 points2y ago
Yes, when I’m having a bad day in the store and a customer comes to the window after a 15 min wait in line... I say “ I appreciate your patience, we are short a few people and things are going rough” Edit: this will get more tips on occasion instead of more attitude
roxman6810 points2y ago
Crying is your body way of saying that everything is going to be okay and you clear the toxins
stubrocks7 points2y ago
What's someone doing that made you cry?
nikkicarter111112 points2y ago
Usually being customers. Sometimes customers are the most awful people
RoaringDragonite5 points2y ago
You are a human! You do whatever you gotta do to make it through the work day.
Better to cry on company time than on your own time!
BabyXxXBlue3 points2y ago
i got so mean i would yell back . i couldn’t take being talked to like that by strangers so i would be taken to the back by people cause they could hear it in my voice .
carlberry13 points2y ago
Omg I’m a huge crier too but I’m new so I haven’t dealt with too much yet. I’ll probably be taking this advice tho lmaooo
scarlettmuffin72 points2y ago
Getting overwhelmed on bar and sobbing into my mask because its peak and litterly no one can help me shouldnt be the only way for the store to realize that theyre being too hard on us about our times in the DT. Like customers suck, but the store itself is whats killing all our baristas. They havent put me on bar durring peak since then and im never not on bar durring peak because im one of the 4 or 5 faster baristas in our store
kxnkycxrly2 points2y ago
I hate showing those types of emotions to people that don’t give a fuck about me, I’m a raging pregnant bitch and I will laugh in your face if you’re mean to me.
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