Don't try and come out the gate managing, everyone will hate you for it. Become their friends before you become their boss. It will be hard considering your an outside hire but understand that the people there have a flow that works and has been working before you. Watch them, become their friends, then be their shift.
Atakaii2 points2y ago
Sounds like a plan! I always have the same advice to an shifts I hired when I was a gm this is great advice! What does a normal frost day look like?
bee-kin_d2 points2y ago
For a barista it is watching training videos and then shadowing someone. When things slow down they let you take the reigns a bit more and just watch you. Odds are your first day will mostly be shadowing the SSV when it's slow and watching training videos at peak. They will also start showing you how to do things like the pull and how the systems work. It starts really slow and easy for that 2 week training then after that it becomes much harder. Paying attention to everything and get a hang of how the store runs smoothly is the most important thing. And most importantly it you're not positive about something, ask.
Atakaii2 points2y ago
Your the best!!! Thanks so much
LatteMaster3 points2y ago
Just understand no one will respect you as their boss as an outside hire until you become their friends and show them you know what you are doing. Its just the way it is. The faster you learn all the tasks of the job the better it will go.
cicknollis2 points2y ago
As an outside hire really lean on your team for help, so many of the outside shifts I’ve worked with worry about setting a tone or making sure people respect them so just put your best foot forward absorb as much as you can and you’ll do great! (Just my experience from working as a barista up to shift and helping train new partners and new shifts, I bet you’ll do great!)
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