Want to know a shitty secret? If you’re in a store with persistent high drive times, and they’ve (aka, the DM has investigated) ruled out staffing performance issues, more money is allocated (siphoned off a lower volume store's budget) to create higher play staff stationing via the 'play book' (read: hire more green beans) and assess needed equipment/store improvements. (Your ice bin lid is wonky? All of a sudden, it's finally a priority)

Edit to add: I've worked in 'store relations' as a 'shift supervisor' that stores would 'borrow' to improve drive times on and off since 2006 - and had some weird roles. Baby Sbux had some weird, weird ways of getting intel on stores aside from reports and play books, and old timers like myself will often keep orders up on the screen because they want to become a priority. It's underhanded, which is why they send in people who are 'training' for a management role at another location.

Days like that are dope. It feels so good to be running a 28-32. A lot of partners/managers don’t realize that drive times are like 70% our speed, 30% customer reliability. No orders at the window, no weird stuff with payments, no 8+ drink orders and no 12+ item mobile orders. A few weird things per peak is manageable but some days the customers just can’t get their shit together and we can’t do anything about it, no matter how fast we are.

It’s an endless battle at my store, but when everything goes smoothly it’s like a well-oiled machine lol

I made a post including the orders if anyone was curious

Yea connecting that cup of coffee into their hand

We aint it’s all speed here

Damned if you do damned if you don’t 🤷🏽