-"Hello" as soon as they pull up to the speaker

-"I need...." No, you don't need anything from Starbucks. You want something.

When customers pronounce trenta and venti as “trentea” and “venta”

-When customers order water at the hand off instead of the register. Sure it takes 10 seconds to grab but it ruins the flow.
-When I ask them how their day is and they go straight to ordering
-When I see an overflowing tip jar (tip theft is a very common thing in my store and Ive realized it doesnt happen as often if theres less cash to steal)
-When customers request a specific barista to make their drinks
-Watching my minors get hit on, especially by middle aged people

Three words. Extra wet cappuccino.

Medicine Ball.

we have a lady who orders a “dosio espressioso” every day

"I'd like a pink drink please"
"I'm sorry, we just ran out of the strawberry base. Can I get you a different flavor refresher?"
"Yes, then i'd just like strawberry acai made with lemonade."
"... I would really love to, but we're out of the strawberry base, i'm sorry."
"Ugh, fine. Just make it with water."
"Ok, one venti water, coming up."

Partners letting the oven do more than one *honk* cycle.

When baristas give a shit where I put the sticker like it matters

salted caramel cold foam cold brew. that’s it

my elbows brushing the top of the whip canisters and getting whip cream on them when i’m on bar! it’s so frustrating

when they add something or modify a drink after you put their order through. i know they don’t realize it makes a difference, but it gets confusing not having the sticker for a drink/food item, especially during peak.

Caramel crunch/ cookie crumble Fraps with no whip

Paying it forward without tipping.

Some always says they would like a pikes peak and that gives me such a headache every time i hear it...also when people say “hello how are you” and dont wait for a response

Both of those raise my BP. I also hate being handed super messy drinks, especially when liquid is leaking out of the bottom edge of a dome lid like crazy. I’m not giving that to a customer. I double cupped drinks a lot today because of one partner on bar who is just altogether messier. Some messiness is going to happen but this today was over the top. Plus this same partner Fs with me, intentionally putting down just the drink I need right now in a spot behind dirty dishes where it’s not in my direct view

iced london fogs, ordering at the window, yelling hello into the speaker before i even have the chance to greet you, driving past the speaker when ur picking up a mobile, mobile ordering from the drive thru, trent-tea, people who don’t speak to u / respond to u at all at the window...

we have an occasional customer who asks for a “stoovia” in their coffee. they want stevia. they insist on pronouncing it stoovia every single time. it kills me

Ordering from the passenger side. And then being annoyed they have to talk louder for us to hear them.

"HI, how are you? So can I get a...." like, don't ask if you don't care

A man who consistently orders a “double dirty iced chai” and it makes EVERYONE uncomfortable AND THEN he tried to order a latte and said a “double dirty venti iced latte” but I made him say it as venti iced latte when he realized venti iced has 3 shots 🙃

being put on dto the entire day

Strawberry açai* pauses* with LEMONADE

iced green tea latte

sometimes the people at my store put stuff in the RTD&E case in the wrong order so that stuff that expires tomorrow is in the back and stuff that expires in months is in the front.

they also just leave expired stuff in there or restock it with stuff that's already expired. so every time i come in that's the first place i look.

There’s a couple that sometimes orders upside-down stirred caramel macchiatos. I just make it because I don’t feel like risking sounding condescending

Cold foam on hot drinks, it really pushes me over the edge lol especially when they come back and complain that their hot drink was cooler than it should be…

“IS IT GOOD???”

Bitch I don’t know what you like and I promise you don’t want my go-to black nitro

✨💕ex-presso💕✨

people who order doppio macchiatos...literally the worst people most of the time

Yes, I dislike when someone says “frappe” like no, frappes come out of a bag. Frappuccinos are made from scratch with love and barista tears. On the other hand, I hate when people think they gotta use the Starbucks words for sizes. Like just fuckin say small medium large I don’t give a shit. No one does. You gaslighting yourself. Agree on sticker placement too!

But for real when there’s 2 people on bar, if you get back to hot bar before me and a drink I started is done, just fucking finish it. Don’t just leave the shots to die or god forbid move my shit aside to pull your blond shots or whatever. Like this is OUR bar, OUR job, to get these drinks out the window.

Partners standing around when the store is a wreck. Partners who don’t take initiative when something obvious needs done and they’re not busy. Customers staring at me on bar. Customers asking for physically impossible or frivolously intricate drinks. Customers complaining about the layout of our parking lot. Customers.

Me: would you like A straw?
Customer: can I have a straw?
🙄

When you finished making their drink and then they have the audacity to say I wanted decaf

When people can’t pronounce macchiato! People where I live will often say macchiata or pronounce it like matchiata too or matcha-chito

When customers order a black coffee and complain that there’s no cream in it.
when they ask for their regular and I have no idea who they are.
when they tell me “well so and so does it for me” well I’m not so and so and I follow company policies bye. no, I will not make you a caramel crunch iced latte and not charge you for all the extras 🙄

People making it sure you know they are going to tip you through the app they just can’t find it

When customers ask for a mocha Frappuccino, but they say matcha.

When a customer just throws their money at the counter instead of handing it to me. I do the same thing back every time 🤷‍♂️

I have a list


•People who say sweet foam instead of sweet cream

•People who think cold foam is automatically the sweet cream foam

•People who get the cookie crumble with no whip

•Partners who leave the oven open instead of taking the food out

•Overly sweet drinks like a venti pink drink with soy milk vanilla sweet cream cold foam and vanilla bean powder

•Customer that leave their straw wrapper at the hand off

•Customers that touch your hand when you’re handing off money/food

•PEOPLE WHO GET STRAWS WITH COLD FOAM DRINKS

•PEOPLE WHO SHAKE COLD FOAM DRINKS/iced caramel macchiatos

People.

When a customer asks you to suggest something good

When they try to insist you take it back because they don't want it and apparently literally don't know anyone who might enjoy a free drink

When they say "can I get..." When I'm on bar I'm always like nah you cannot. Idk why that bothers me. I guess it's just like crazy in there and if you are asking me I'd rather not make you 7 frapping venti frappes right now!

When old people order a drip coffee. I don’t want nuthin’ fancy! Just a regular cup of coffee! *ok, you want cream and sugar in that?* just a REGULAR coffee! *give them a regular black coffee* can I get cream and sugar? *uuuugh*

When my coworkers correct customers aggressively for saying medium instead of grande or frappe or frozen coffee 😭 like it’s one thing to clarify and make sure they want a Frappuccino it’s another to be rude about it it makes me so uncomfortable

You’re the only one on register, you greet the customer and the customer doesn’t approach your register, they plant themselves in front of the other register. You take their order, and they stay there, pulling out their payment card to pay and you have to cajole them to come over to where you are to complete the transaction.

Been a partner a long time. Nothing bothers me anymore except when I hear zero "please" or "thank you." We have one customer who orders "Carmel Frappuccino on almond milk" and that is the current dread of my other partners.

reading this thread as a customer really makes me upsetti spaghetti because i try to be so nice and then there’s people that do these ^ things

People ordering a whole list of drinks, and you have to ask them the size on each and every drink. You’d think after the first few they’d get it, but no, every drink is a mystery size until you force them to tell you.

eXpresso

guest: *looking at the menu* can i get a pink drink?
me: *looks at the ‘sorry! we’re all out’ sign over the pink drink* sorry! we’re all out.
guest: ok.. can i have a strawberry açaí?

Yo, not to judge, cause get your money, but why do any of you even work for Starbucks? You all sound absolutely miserable and petty af. Like…why not work somewhere that you don’t hate? Just doesn’t make sense to me.