So we have a regular who always comes in and gets a trenta pink no berries, and she has always been really nice to us. If one of messes up her drink and puts berries in it. She says "oh it's ok! Just grab them out no biggy mistakes happen" We aren't animals so we'd either use a spoon or gloves or a combo, and she is normally very happy.
Well we got a new girl. She is very sweet and funny af. I Love working with her.
Well this lady comes in and the same thing happens, the greenie accidentally puts berries in it. I told her to Get a spoon and get the berries out. AND she does she put on a glove and only used the spoon.
I handed it out for her because the greenie is onto the next drink at the refresher station And this woman said " that's gross make it again" I ask " what do you mean" she just insist i remake it. So i bit my tongue and did. One of the girls waiting for her drink said " I got the same drink can I have that one instead so nothing is wasted" I said "yea ofcourse hon".
This woman had NO problem when one of the white barista do this. I hate people. I told my boss and she told me just to smile and remake the drink! I wanted to just scream!
Anyway this woman complained that we had our hands deep into the cup and was touching her drink. No such thing happend. And my boss is telling me next time, I should just make her drink instead of the greenie, and be super nice. Please help me.