i’m a new barista and wasn’t taught how to use the starbucks dcr,, help? what does lost shift and gained shift mean when it’s requested by somebody else?
it says my lost shift is 5/29 from 5-9 and is coverage and the gained shift is 5/26 from 4-9 as coverage (when i’m not available)??
i have no clue what this means,, and what is coverage anyway? i was kind of just thrown into this and have no clue how any of this is meant to work- please help!!