Starbucks Baristas: The daily grind
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Customer Curse (self.starbucksbaristas)
submitted by storm_and_puddles
Does anyone else feel like they’re always the one to get mean customers at their store? I swear whenever a customer in a bad mood comes into my store, they gravitate towards me and I’m always the one to get the butt end of their rudeness/attitude/passive aggression. I never try and be anything other than friendly, personable and accommodating to every customer so I don’t know what it is about me or the way I present myself that makes the meaner customers take out whatever day their having on me 🥲 Sorry if this sounds silly or paranoid, but, yeah, not a fan of the ceaseless abuse from customers at Starbucks
asdfjklyss 2 points 2y ago
It’s a running joke at my store that everything bad happens only on my shifts (things out of my control, that is). Which includes ridiculously nasty customers. So I definitely relate.
NervosaNervous 1 points 2y ago
I don’t, but one of my partners does. Specifically older men whose coffee isn’t hotter than the pits of hell. They pick her because she’s small and soft-spoken and will just go off on her, even when she’s not the one who made their drinks. I go mama bear when that happens. I don’t tolerate that shit.
New-Cartoonist-3140 1 points 2y ago
Your problem is you’re being too nice.. I have recently been figuring this out. Yesterday, I advised my fellow partners to slow down and just do what needs to be done. No more no less, no over the top greeting for customers, a bit of a dry tone actually, and can I tell you how quickly the customer attitude also changed! It’s amazing, they will modify their behavior to accommodate yours. So if you’re on cafe bar, don’t smeyes, if you’re on DTO don’t perk up your voice, if you are getting impatient at POS show it.
C0ffeeCoffeeC0ffee 1 points 2y ago
They can smell fear
MrsOceanGrown 1 points 2y ago
Literally relate to this. I had a SSV that told me one day, that they felt whenever they put me at solo drive, I would get the bad cases of customers. I believe it!
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