Full disclosure, I am not a Starbucks barista. Just a fellow coffee lover that has had a recent obsession with Starbucks. I also love reading stories and experiences to know what helps and hurts you guys.

That being said, I know I've seen a few stories about customers asking for drinks to be changed or things added after receiving them (which I know I would hate if I worked any kind of food service). Kind of a health hazard and just cringy to me.

So here we go:

A middle aged woman had gotten her hot coffee. There were about 3 of us waiting on our mobile orders, no biggie. She takes the lid off, takes a sip, then turns around. (I think uh oh..) she walks back up to the bar and says "I'm sorry this just doesn't taste right to me. Could I maybe get another shot of espresso and some more heavy cream?" (I think, omg this lady is trying to get a free espresso shot. What a jerk, omg, can't believe the audacity.) So the barista (super nice btw), is a little hesitant but takes it back. Well this cup is still full so she says she can't add a shot, but that she can pour some out and add some more cream. The lady agrees. She pours a bit out, adds cream and hands it back. The lady leaves. (I'm thinking, whew can't wait to write this in the reddit page!) But then... The lady come BACK IN.

She walks back up to the bar and says "yeah it still doesn't taste right, I'm sorry I'm new to ordering from here" (well girlfriend you are breaking so many unspoken rules right now. I can't even) The barista takes it back, does something (idk what I couldn't hear). Hands it back. The lady take ANOTHER sip. Then just stands there. By this time there are 5 of us waiting on our mobile orders.

She tells the barista AGAIN, that it doesn't taste right.. like my guy what do you want her to do... the barista takes it, does something else to it and then hands it back.

The barista doesn't walk back to where she's standing. This lady then stands there for about 3 mins, sighs really loud, then goes to walk out, THROWS HER ENTIRE CUP OF HOT COFFEE IN THE TRASH, then leaves...

Here is my logic when I order from Starbucks. I don't always get the same thing. I like trying different flavors and such. First off, There have been times I wish I would've gotten more syrup or a different creamer, but I drink the dang coffee because it's $5!!!! Like the creamer would have to be sour for me to even THINK about asking for a change to my drink, and by then I'd ask to just order something else completely. Secondly, why did you throw the whole thing in the trash my guy.. like go pour it out in the parking lot or something.. just so rude for no reason.

Anyway, just thought I'd share the story from a customers POV. Sorry if I'm not technically allowed to post 💀. But keep up the good work everyone. I'm still learning what makes your job easier for you and the do's and dont's. You are all awesome and I hope you all have a great rest of the day!