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Starbucks Baristas: The daily grind

Full History - 2021 - 05 - 22 - ID#niz3ku
5
recently promoted to shift supervisor (self.starbucksbaristas)
submitted by 222energy
I recently got promoted in the last month or two, I have been at the same store for about 5 years now, and I have always gotten along really well with my coworkers. And then I got promoted.

I feel like since I have become a shift, everyone is annoyed with me and leaves me out of their conversations. I feel like I have heard them complaining about me, and it makes me feel horrible. It makes me DREAD coming to work. I wanted this promotion so bad and ever since I just have been stressed out the entire time.

Lately I have been feeling like maybe part of being a shift is growing up and not being friends with my coworkers anymore. I keep comparing myself to other supervisors or ones we had in the past that everyone loves so much, and idk why I can’t be as cool and fun as them. I try to be myself and be nice and welcoming and uplifting but I get shot down or ignored. Any solutions?? any other shifts feel this way???
LatteMaster 4 points 2y ago
I understand your frustration, this is why it is not encouraged to promote in store, but that doesn’t mean you cant make it work. Transitioning takes time and you need to rebuild trust to show your coworkers you aren’t there to just get a power trip. This wont be a quick thing. As you coach and talk to individual baristas treat them as you always have. Let them know you aren’t there to change their job and how they have been doing things, but you need them to let you lead as its your role. Also make sure to let them know if you are being picky its because you want to make the team look good, otherwise instead of you coaching it’ll end up being your manager and no one wants the manager bearing down on them.

Also note that everyone is probably always talking about everyone else behind their back, its pretty much a given. As a shift its your job (whether you like it or not) to defend other partners, especially fellow shifts and your manager. That means telling them when stuff like gossip is going on so they understand partner frustrations and can adjust their coaching techniques. Other baristas recognize this responsibility so they may choose to keep you out of certain convos. Tbh its probably for the better.

Tldr: Talk to your team on an individual level giving them peace of mind. Also understand that your team will be less talkative around you with some topics for their own job safety.
Apprehensive_Flow219 3 points 2y ago
i felt the exact same way. i ended up self-demoting because it back a problem on my floors and i felt un-respected by my team as a leader. it ended up being the best move because of my school work load. maybe discuss it with upper management and see if there’s a way to address it with the team in a supportive and professional way? best of luck to you!
222energy [OP] 2 points 2y ago
i was thinking briefly today about stepping down, but i like doing the shift things. it’s just my peers that give me a hard time, and it’s only been a month or two so i’m going to talk to my SM about it!
JeanLucPicardsAss 1 points 2y ago
This probably won't be your job forever, and if you're like me your coworker friends won't be your friends after you leave the job. When I started to struggle with the friend/supervisor balance and with people listening to my direction thats what I told myself, and its made it a lot easier. My next employer won't care if every employee loved me or if I was their fav shift. They'll care if I got the job done, and if I was a good leader.

But I am a shift at a new store, and I didn't know my coworkers long before I was promoted (and they thought I was already a shift). So it wasn't breaking any friendships, it was more declining them to happen.

But I did still struggle with the transition to being in charge. I think after making some slightly bolder moves they got the picture, and its VERY important for me to prioritize my team (everyone gets breaks, lunches, and nobody is to suffer while im in charge) which means they work with me and not against me
JeanLucPicardsAss 1 points 2y ago
Don't want to add to my novel but I remembered: when I started, i asked the baristas what they're favourite qualities were in a supervisor. What they appreciate, what they don't, how I could be the shift they needed on the floor. I think they felt heard and the input was actually very helpful
[deleted] 1 points 2y ago
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