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Starbucks Baristas: The daily grind

r/starbucksbaristas

Full History - 2021 - 05 - 25 - ID#nl4pw7

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Barista Said Racial Slur Twice While On the Floor (self.starbucksbaristas)

submitted by Throwaway_Matcha

Hi, I just made a new account to post this because I want to remain anonymous. A white barista at a store near me said the n-word with a hard r twice while working on the floor the other week. They have been known to participate in microagressions, but this is on a whole other level. As far as I know, store management has been made aware of this situation, as it makes other coworkers uncomfortable to work with this barista. What will happen to this barista? Will they be fired for this behavior?

Cooch_2119 78 points 2y ago

I will literally call the store and pretend to be a customer and say I heard her say it all I need is a name✋🏻y’all know management care more about how customers feel then employees do anyways.

Chemical-Less 34 points 2y ago

Seconded I'll get that mfers ass rn. Unbelievable that management didn't take care Of that shit already

katnip094 22 points 2y ago

Gimme the store phone number & name in a DM, I'll get right to it. Not messing around with this kind of BS anymore.

SnooDonuts3398 22 points 2y ago

Let me know, I’ll call too in a heart beat

sylvie482 11 points 2y ago

I would call if you need. That is honestly unacceptable.

lelaluv 55 points 2y ago

if they aren’t fired i would call pcc

Ashleybux 36 points 2y ago

We had a similar situation happen and I called my SM, DM, and ethics and compliance. There was a formal investigation where they took statements. Partner was termed about 2 weeks later.

havensward 7 points 2y ago

This. If you call, try to be as specific as possible, especially if you pretend to be a customer. When they take statements they want dates, specific wording, and others present to try and confirm through separate statements from those present. Hate speech isn't tolerated... Another store in my district had someone who was transphobic, with trans partners working there no less.

thememequeenv3 3 points 2y ago

Yeah this kind of thing can take time because starbucks wants to avoid any claims of wrongful termination

niizhonii 22 points 2y ago

And management knows? Yup. PCC my friend.

mthrowaway311 18 points 2y ago

PM me what store this was at and the details (date/time) and i’ll anonymously call pretending to be a customer who overheard. you deserve better than this. i’m so sorry.

thememequeenv3 6 points 2y ago

My store had a SSV that was reported so many times for aggressive behavior and being verbally abusive to our youngest employees, who are still learning with workforce. This woman is 60 years old. She would gossip about baristas to other baristas and shifts. She didn't get fired until she said something transphobic about a trasgender partner. Starbucks cares about its image more than anything and doesn't want to be caught with employees that are bigots. Probably the only reason this person isn't already gone is because 2 SMs have to be present for a partner to be fired.

stqmine 6 points 2y ago

this is so bad, they need to be fired thats not okay

scmfckwaido 3 points 2y ago

Call corporate. This is so unacceptable. Starbucks will not stand for that in the slightest. They should be fired ASAP

jowens8798 3 points 2y ago

Girl if you don’t beat the fuck outta them?????

leekyabloh 3 points 2y ago

What’s the store number? I’ll get it handle it

coffeesparklez 1 points 2y ago

Bro, print a recipt for the time frame, take a pic and dm it to me with some deets. I've got Karen voice and follow thru. I'll be the most convincing complaining customer ever. THAT'S NOT OK!!!

ritadere 1 points 2y ago

Op! Feel free to also pm me the store number and persons name. This is really not cool. :/ Sorry you have to deal with that

4filth 1 points 2y ago

please update us, OP!

juju483 1 points 2y ago

I had a similar situation. My manager knew the shift personally. Nothing happened (not even a write up) until I mentioned it to my DM offhandedly. I would go as far up as you can until it gets handled. He eventually got fired.

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