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Starbucks Baristas: The daily grind

Full History - 2021 - 05 - 27 - ID#nmew94
54
Had a customer tell me that I’m a fucking “*r-slur* that’s too fucking stupid to breathe” this morning because we ran out of breakfast sandwiches 🥰 (self.starbucksbaristas)
submitted by Shige_
How’s your day going?

Only two more hours to go...
FfierceLaw 27 points 2y ago
I'm so sorry, that person should be banned from all 'bucks or at least your store. If you see them, you should be able to go to the boh until your partners clear them. It's your Third Place, you earn it ever day!
Shige_ [OP] 20 points 2y ago
He was on DT and my ssv was right next to me and heard everything, she just shrugged and said “yeah people can be rude” :/.

I really hate my morning crews, everyone is so condescending to me as a green bean....
ugh_yeahmetoo 14 points 2y ago
Uh using slurs is more than just being rude I’m sorry, you should absolutely report the incident
Shige_ [OP] 6 points 2y ago
That's what I thought as well... Like at first I literally thought he was joking (I told him we were out and he first said "for fucks sake" and I was mentally like "I understand that feeling I suppose") but then he dropped that on me and I literally froze and my stomach dropped out 😬. Brought back a lottttttttt of bad feelings.

Where would I report this incident to?
csaine 5 points 2y ago
Cussing and using racial slurs is against the third place policy.
Shige_ [OP] 8 points 2y ago
That's what I thought as well, too bad my morning SSV seems more interested in retaining a shitty customer than defending her baristas.

I'm only 2 weeks in and feel so burnt out after today.
DianaSilverthorn 1 points 2y ago
It didn't used to be this way. Once upon a time we were a team that had each other's backs. Then corporate ruined it
throwaway3456678 5 points 2y ago
Is there any way you could change to night shift? Assuming you’re a green bean that means you probably have t been at the bux long enough to transfer :( you deserve better
Shige_ [OP] 3 points 2y ago
Thank you, it's only my second week so you're right about the transfer. I like *most* of my morning / mid crew, there's just enough people that don't like me just on the fact that I'm new that it gets uncomfortable for me. I asked for nights but we're severely understaffed for mornings so I just kinda get what I can get.
throwaway3456678 3 points 2y ago
That sucks 😭 hopefully they’ll warm up to you. I try to always make the new beans feel welcomed. I hope things start looking up for you :((
astivana 1 points 2y ago
Even if your shift won’t let you refuse service (which you absolutely should be able to for language like that!!!) you could definitely say you’re not comfortable serving them and have someone else step in for you in dealing with that customer.
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