Starbucks Baristas: The daily grind
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Idk what to caption this but happy reading from one baristar to anothaaaaa (self.starbucksbaristas)
submitted by gemlikbase
I’ve had quite a few customers go from being super cordial to weird and agitated when I ask them for their name for their order. They completely change their demeanor and suddenly they’re in some kind of “gotta go thanks bye” it’s bizarre???
One day, I had an especially cranky older gentleman who I could tell was not having it at all, and, nonetheless, I mustered up the courage to ask.
You know how you can already tell when a customer is in a funky mood the second they walk in the door. You just know. Anyway, he was that person. Mind you, I do my best to ensure that I leave each and every customer feeling happier than they did before conversing with me.
Okay so he comes up to the register. I lower my head below the glass so that it’d easier to us to hear each other. He orders his drink, and after about 10 minutes of inspecting the bananas for good measure only to end up not buying one, I ask him for his name. He blurts out “LARRY!!” (How do I let Joe Gatto know I found him)
When a customer says “keep the change” and the change is like three cents,
do you thank them?lmao
During peak when you’re essentially forced to get thrown off your groove to empty the grounds drawer
It’s not so much making refreshers back to back than it is constantly bending down to grab the box and then put it back in the fridge lol
Sweeping and mopping the line isn’t a prob. It’s the pulling out the fridges my guy
A lot of customers get mad when we run out of spinach feta wraps for some reason
there are a vast majority of things that make me anxious, and “go ahead and assign a till on the right” isn’t one of them. And by that I mean it is
I walk out onto the floor after
my break like I didn’t just try and stuff a grilled cheese in my face in less than 10 minutes
Mind you I’m not upset or wanting to quit or anything like that. I just felt a strange strong urge to share my thoughts
Edit: learned a loophole. You only need to ask the customer for their name if you see them reach into their wallet to grab their credit card. If they’re using their phone, their name will just pop up automatically.
One day, I had an especially cranky older gentleman who I could tell was not having it at all, and, nonetheless, I mustered up the courage to ask.
You know how you can already tell when a customer is in a funky mood the second they walk in the door. You just know. Anyway, he was that person. Mind you, I do my best to ensure that I leave each and every customer feeling happier than they did before conversing with me.
Okay so he comes up to the register. I lower my head below the glass so that it’d easier to us to hear each other. He orders his drink, and after about 10 minutes of inspecting the bananas for good measure only to end up not buying one, I ask him for his name. He blurts out “LARRY!!” (How do I let Joe Gatto know I found him)
When a customer says “keep the change” and the change is like three cents,
do you thank them?lmao
During peak when you’re essentially forced to get thrown off your groove to empty the grounds drawer
It’s not so much making refreshers back to back than it is constantly bending down to grab the box and then put it back in the fridge lol
Sweeping and mopping the line isn’t a prob. It’s the pulling out the fridges my guy
A lot of customers get mad when we run out of spinach feta wraps for some reason
there are a vast majority of things that make me anxious, and “go ahead and assign a till on the right” isn’t one of them. And by that I mean it is
I walk out onto the floor after
my break like I didn’t just try and stuff a grilled cheese in my face in less than 10 minutes
Mind you I’m not upset or wanting to quit or anything like that. I just felt a strange strong urge to share my thoughts
Edit: learned a loophole. You only need to ask the customer for their name if you see them reach into their wallet to grab their credit card. If they’re using their phone, their name will just pop up automatically.
charliemagnee 24 points 2y ago
Lmaoooo the spinach feta one and the refresher box in the fridge got me. We’re all living the same lives aren’t we
BuffyBoltonVampFlayr 10 points 2y ago
Relatable aFFF
sofso 9 points 2y ago
ngl when customers get all cagey when I ask for their name, it's one of the small annoyances that actually makes me laugh. like, what do you think i'm gonna do with your first name - put you on an fbi watchlist for liking mocha frappuccinos?
sten45 9 points 2y ago
Why customers can not figure out to just give any easy to spell name (that they remember to listen for). When asked for a name, remember partners are not the police or FBI, Is it so hard to just say “John”
BenignRaccoon 2 points 2y ago
My brain always freezes when I get asked for my name because, despite being a biblical name in the bible belt, people almost always spell it wrong.
Ashesremindme 5 points 2y ago
We keep the refresher bases on a shelf over the counter now that they can be kept at ambient temperature, and that's been great.
Unfortunately, our customers have suddenly become obsessed with adding peach juice to everything so I still have to bend down to get that out of the fridge.
The worst is the customers who order a tall refresher but they literally want five different liquids added to their drink. "Strawberry açaí with half water half lemonade, add peach, and add green tea. Ooh, and apple juice! Oh, and five pumps of raspberry!" I'm either adding a drop of each liquid to the drink, or they're getting two ice cubes because that's all I can fit in the cup!
Unfortunately, our customers have suddenly become obsessed with adding peach juice to everything so I still have to bend down to get that out of the fridge.
The worst is the customers who order a tall refresher but they literally want five different liquids added to their drink. "Strawberry açaí with half water half lemonade, add peach, and add green tea. Ooh, and apple juice! Oh, and five pumps of raspberry!" I'm either adding a drop of each liquid to the drink, or they're getting two ice cubes because that's all I can fit in the cup!
thesnowywife 5 points 2y ago
Man you guys still have peach?
cascadebabe 2 points 2y ago
I had a man yell “WHAT? Howard Shultz needs to know my coffee order too? Why does the government need that information” and I’m like bro you’re using your credit card and we have cameras. I get that same energy response often and now I just laugh and say “ok make one up!”
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