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Starbucks Baristas: The daily grind

Full History - 2021 - 06 - 02 - ID#nqvdao
10
The good and bad and dos and donts of starbucks? (self.starbucksbaristas)
submitted by YourEvilHero
So i had an interview today and I believe I was hired on the spot. Just gotta do the background check. Just seen a post on here of someone saying “no you don’t want to work here, keep sending resumes somewhere else” but I’ve been hard at trying to find a job for the past month and only dunkin, kfc, and Starbucks got back to me. But dunkin is a bit far, working at kfc doesn’t seem like it’ll be my type of thing, so I’m highly interested in Starbucks. What are some good and bad things I’ll be experiencing? Couple of my friends said “have fun dealing with the girls who want complicated orders”
rxdc1220 14 points 2y ago
these are all coming from my experience, i've been working here since february (299****):

your coworkers will probably account for like 98% of the good things you'll experience. getting to know them and cracking jokes with them have really made this job a lot easier to handle for me. making a customer's day or connecting with nice regulars is also a lot of fun but it's few and far between.

bad: like the other person said, your work will definitely not be fully shown in your paycheck. customers will make outrageous requests, will make you remake their drink even if it's made exactly how they want it, will make snide remarks, and it can get ENORMOUSLY stressful. if you can separate yourself from it and handle stress well though, especially once you're off the clock, it's really not that bad. i will say though, i work in a pretty well-staffed store and have really never had to deal with the stress of being understaffed.
Markedsoultheif 6 points 2y ago
I’ve been with this company for almost six years now. Like every job it has it’s good and bad days. Every day it seems like drinks are getting more and more outrageous. However the people I’ve met and worked with are people I wouldn’t trade for the world. This job is a lot harder than it’s made out to be. We don’t get paid enough. Benefits are decent. But just like with any other company, corporate is always more worried about lining their pockets than they are about the welfare of their employees. At the end of the day it really just boils down to how much you’re willing to endure for a job.
lilkiosk 1 points 2y ago
I’m a 290 partner - I have been working at my store for 11 months. Starbucks has been my least toxic covid job by far. I love the people I work with for the most part. The management at my store respects me. The benefits are great. The job is relatively low stress even during the worst shifts. The pay could be better and the customers are not great, but overall, it is a pretty good job with benefits that rival many full time jobs. They’re very accommodating for whatever kind of schedule you have to work with as I work around having a child, school, and my husband’s military schedule. I have been working on getting leave and they have worked with me and made that super easy. Taking time off is no problem. Getting discounted and free drinks has been super nice. Overall, I am pretty happy with working for Starbucks. I don’t think I will be around for a lot longer as I graduate with my BS in December and hopefully will be getting a full time job in my desired field, but of all of the customer service jobs I have had in my life, Starbucks has by far been the best.
iStealSharpies 1 points 2y ago
Not gonna lie, this job has its bad days. But as long as you have a supportive team of partners and a good manager, you will enjoy your time here. Starbucks is a great job. Yes, some customers make it really tough sometimes, but there’s also great customers that are kind and cool. There’s good and bad in everything. Starbucks is also a great place to learn skills (other than making coffee). I’ve seen some baristas who are extremely shy come out of their shell because working at Starbucks does require talking to people and “connecting”. I’d be lying myself if I didn’t say that I came out of my shell. Overall in my experience, the good out weighs the bad. There are definitely some people who will disagree, but I truly feel like it all comes down to management.
LHR9 0 points 2y ago
The good, progression within the role for those who work hard. Free drinks, meet friends for life through relating over wanting to die at the end of each shift, the bad management can be lazy and downright useless, will sit in the office all day come out front for a quick glance and start complaining about any tiny little thing that’s out of place regardless of how busy/understaffed you are. It’s one of those jobs where it’s alright when someone else is doing it, but if you follow suit ITS A BIG FAT NO. Ie: ( blending multiple frapps of the same type together when it’s busy is fine when it’s a SM, but as a barista? Oh no that ain’t Starbucks standard honey)

Depends I’ve worked with three separate teams, you often get the idiot who can recite the Starbucks rule book yet can’t put a single of those rules into practice. The lazy a*shole who sits in the office doing nothing, the person who sends inconsiderate messages to the group chat at all hours complaining about this n that, some awesome down to earth people who really know their stuff and are happy to teach you.

It’s a very clique place to work, if you’re in then you in. If you’re not, you never will be and when you think you are, they will drop you in a steaming pile of shit if it makes them look good.
nightman4343 -6 points 2y ago
Being expected to do way more than you’re paid for. The annoying people don’t even bother me as much anymore. It’s more so the fact that I bust my ass all day and yet the people next door at chipotle make more to just scoop something into a bowl or tortilla lol
LilacFlores 16 points 2y ago
“Just scoop something into a bowl or tortilla”

What is wrong with you??? As a barista I know for sure you don’t like when people talk about us like that so why are you being condescending to other workers who are working just as hard?
YourEvilHero [OP] 5 points 2y ago
What’s everything that’s expected beyond making drinks and heating food?
nightman4343 5 points 2y ago
Just the pace and stress you are put under. Maybe if you have a good team and manager it will be ok for you. Our store is constantly understaffed but they still push us to get drive thru times to 45 seconds and then after that even lower. The standard continues to rise even tho the wage doesn’t. There are so many little systems like the inefficiency of mobile orders. I had a lot of hope when I started here, I like fast paced and I like to be busy, but if the company is constantly drilling its values into you of fairness and family and support and expecting you to work hard and to a quality standard they should pay you for your time fairly. idk about y’all but $10 an hr doesn’t cut it for me if I come home physically exhausted and can barely pay my bills
YourEvilHero [OP] 1 points 2y ago
Yeah I kinda was worried about the “fast pace” thing. The Starbucks I had an interview with manager said the location isn’t as fast pace and doesn’t have a drive thru, but she said Starbucks is pushing for all locations to have a drive thru and is putting me in a more busier location with one for now since she doesn’t have an opening until the 28th. I guess I’ll have to wait and see, though when I had an interview they had 4 people working behind the counter I asked if that’s normal as I’ve never seen 4 people working at Starbucks, she said usually it’s 2 but it’s a lot of work for just two people and she tries to keep 4 people staffed on weekends and during busy hours. But I guess I’ll try it out and see if it’s for me. I visited my friend at Dunkin’ Donuts a lot who worked evenings and it wasn’t really busy at all, maybe 2-5 customers an hour. Not sure how Starbucks would compare during the evenings.
espresso_messo 3 points 2y ago
That location without the drive-thru would be ideal. Most of my issues with working at Starbucks were related to the pressures of having one. Without a drive-thru, you can focus more on having a real coffee shop, third-place experience.
espresso_messo 2 points 2y ago
That location without the drive-thru would be ideal. Most of my issues with working at Starbucks were related to the pressures of having one. Without a drive-thru, you can focus more on having a real coffee shop, third-place experience.
FoxyOnTheRun_ 3 points 2y ago
Emotional labor. A lot of it.


Like if I get hit by a bus and I’m reincarnated as the winter soldier one of my sleeper cell words is *absolutely* going to be “connect“.
iStealSharpies 2 points 2y ago
There’s prep of ingredients, cleaning (which includes bathrooms and dirty tables), dishes to wash, register, sometimes some stores have curbside so you may have to run outside with an order, some heavy lifting to get ice for the ice bins.. etc. it’s a little more than just making coffee. But it’s really not that bad.
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