204 here and I still do these things 😭😭😭 today I accidentally said “hello welcome to it’s okay” because I accidentally stepped on my coworkers foot and she said “it’s okay”

Been a barista for just over a month.

“Okay, so just two birthday cock po-“

Then I stopped myself haha

I answered the headset on DTO by starting to say my partner numbers because I was watching the green bean logging into the DTR computer and felt I needed to coach them even though I wasn’t actually talking to them/nor giving them my numbers. Lol. I’ve also picked up the phone and given the headset greeting (thanks for choosing Starbucks, what can I get started for you, instead of thanks for calling Starbucks at such and such streets). And telling people at the window in drive thru when they’re about to drive away, see you at the window instead of just saying goodbye/have a good day.

252 here, last year my store was closing early and i volunteered to tell people we were closed over the speaker. one girl came through and politely asked “can i get a water though?” and my stupid brain went into autopilot and wanted to say “absolutely!” but i remembered we were closed.... so i said with my full chest: “absolutely not” and crumpled to the ground as she solemnly drove away and my coworkers died in the background. i still get shit for it to this day lmao

I said, "Welcome to Netflix! What can we get started for you?"


The customer didn't notice. But everyone with a headset and I was dying!

There was one time some partners on the floor were talking to each other through the headset and I was going to take an order. So instead of turning on the internal mic, I turned on the mic for the speaker thinking I was talking to them and said, "Please shut up, so I can take this order." The poor lady at the speaker was so confused.

Edit: I'm a 294 btw

One time I said “Hi, welcome to McDonalds...” I’ve never worked at McDonalds, but was craving their fries 😅

Asked someone if they “wanted a fart “ one time for the life of me I don’t even know what I was trying to say. The silence was terrible

I’ve also one time went up to a Starbucks on my day off and have most definitely said “hi welcome to Starbucks, what can I-... * Pikachu face * y.y

i once called a confetti cookie a confederate cookie so that’s fun

Starbs is my second job. I’ve welcomed people to our Local hospital system on DTO before. And answered the phone incorrectly before as well. What’s even more depressing is none of the customers noticed. It was “yeah, can I get...”

So now I ask a question.
“Hi. Welcome to starbucks. How’s your day going?”
“Yeah, can I get..”
“oh. That bad huh? I’m sorry”
“What?”
“I asked how your day was going. I assume not well since you don’t want to talk about it?”
“Oh. I didn’t hear you”.

Yeah. I noticed.

Is it passive aggressive? Yes.
Does it bring me joy to troll people in this way? Also yes.

This doesn’t really count as me saying something dumb but I had a customer ask me for a dirty chai tea latte and I asked “how dirty do you want it?” And they started blushing and then laughing haha!

Tried to say "you're welcome" while also thinking "not a problem". Shouted in a very confused tone "you're a problem 😃"!

The WORST thing I accidentally said was during my first month as a green bean. We keep our napkins at the condiment bar near our doors, so we don’t have any behind the counter to give to customers. This man walks up to me at the register and asks for some napkins and I said, “I’m so sorry, we don’t have any back here, but there are napkins available at our condom bar by the door.” I literally died afterwards and my coworkers still bring it up. 😅😅😂😂

Asked the customer at the box "can i get an iced lemon loaf for the window?" And the dude was like "i guess so?" I meant to ask my warming person lol
I was sooo mortified.

Had someone say to a customer "what would you like inside you?" Instead of "what would you like inside your coffee?"

"can I get a 9 pump vanilla + infinite list of modifications (without saying the actual base drink)"
"Alrighty, I got you a vanilla 9 pumper... but what what are we pumping into?"


My first time seeing our worst customers in 8 months (After they were investigated by police for harassing another coffee shop) and they're as mean and time wasting as ever.
Go through the whole interaction with my game face on, being super nice and kinda shaky as they berate me. I also watched her change the date in her starbucks app to change her birthday hahahaha
"Great job. You got me! \*defeated\* Just you TRY and have a great rest of your lives..."


Told a lady who was yelling at my Barista for her mobile (our mobiles were off..) to be "ever vigilant" when checking the location of her mobile orders. She was a rude regular I'd never met, so apparently the time it took her to process what I said was more than long enough for everyone on headset to be laughing in my ear.

One time I meant to say "How are you doing?" But instead in my frantic moment I said "VHAT ARE U DOIN'"

I'm a 260 and literally just this morning I rang this older woman up at the POS and I handed her the change and proceeded to say, "it'll be ready at the window" 😭
she slowly looks around then asks, "what window?"

I blush so hard and stutter and say, "...they always have me on drive thru so I'm used to saying that. But it'll be ready for you over there!" I say, pointing towards the hand off plane.

She just looked at me like I was crazy and shook her head as she walked away. I don't blame her lol but still very embarrassing

I’ve said “Hi welcome to Venti” one morning. That had everyone crackin up.

As a 197, this is one of the funniest posts I’ve ever read. All of your mess ups made me laugh out loud.

Being a shift, I do a lot of inventory counts, and I’ve answered the speaker by just continuing to count more times than I can recall. I imagine it’s disorienting to pull into a drive thru and just hear “fortysevenfortyeightfortyninefiftyhi what can I get for you today?” but if I don’t get to a round number I won’t remember where I was.

Not me but my coworker: have a nice day mom

This was hilarious guys thanks for making me feel better about getting tongue tied on the mic

It’s so embarrassing when I say “hi welcome to Starbucks! What can I get for you.” To the customer at the window and they’re just like um here’s my money.

I've said 'hello welcome to dominos' 'hello welcome to costa' (UK coffee chain) and 'hello welcome to Sainsbury's' (UK supermarket) and once the laughter starts you cannot stop 😂 had to give my headset to someone else I was laughing so much

Honestly customers don’t even listen, I’m on cs and pos all the time and I’ll say “hi what can I get started for you today?” And they’ll go “good thanks, I’ll have a ____” or I’ll be like oh customer connections I’ll be cute and charming “hi welcome to Starbucks! My name is ____! How can we caffeinate you today?” And the customer just looks through me, completely dead pan and says like “good, how are you? Give me a ___”
And this is why customer connections are stupid.

One time I was on dto and this girly asked for a grilled cheese, I so confidently replied, “ I’m sorry, we don’t have anything with goat cheese 😃”

can u please hold me?

Oh I have a few good ones

-recently I told someone well see you at the women instead if saying we'll see you at the window (idk why)

-I've accidentally said something I was reading a second ago in the weekly update

-where I worked at before I once told someone we would cook them at the window

-while handing someone their change back I've said my normal greeting for when i open the window and tell them their total

I'm just a mess when it comes to talking 😂

I've been jumbled before and asked what size someone wanted their breakfast sandwich and also if they'd like their drink warmed or not. So that's fun 🙃

on more than one occasion ive told a customer at the window that they can pull up to the window for their total. after i’ve already given them their change

Very hairy biscuits is amazing

I’m a 294 and I’m both happy and scared that more seasoned baristas do that too. Like on the one hand I’m not alone but on the other that means I’m gonna keep doing it 😭

OMG! i frequently get confused from doing full drive and quite often I go to the window, and WHILE handing someone their drink, i look them directly in the eyes and say "Hi there, welcome to starbucks, what can I get started for you 😃"

i only worked at the bux for like 9 months, but in those 9 months, i could never get rid of the habit of saying “hi! thanks for stopping at target! what can i get started for you? :)”

I’ve definitely pressed the wrong button while trying to say “Hi, welcome to Chili’s” to my coworkers lmao

Also, it’s incredible how customers either don’t pay attention or just plain ignore you because I have used all kinds of wacky greeting and they always go right over their heads.

OMG! I love this and literally LOLd for realsies at “welcome to Facebook! Hahahahhaha! Today I was trying to say grande French vanilla and I said “grande frilla!”

My top ones are "Welcome to spongebob" because we had been talking about it. Then once I called a cheese danish a cheenis and the customer was just completely silent while all the partners with a headset were dying and I immediately apologized and corrected myself.

After a customer paid but before they got their drinks I said, "Thank you, have a nice day!" And shut the window on them. I had to sheepishly open it again a milisecond later and apologize

Not had any personal experience yet (first day tommorow). But went to a local drive through and the chap was like 'Welcome to Barbucks. Sorry, Starbucks." He sounded very out of breath and a bit shaky.

I accidentally told a custie on DTO to “roll up” which meant “pull up to the window” and every time we’re on DTO together, he tells customers to “roll up” just to make me laugh lmao

I complimented a customers headband at the window and a car was still near the speaker box so the lady outside thought I was complimenting her and was confused at the window 😭😭😭

I just hit my 2 year anniversary with the bux (I’m a 271) and I’ll still stumble over greetings, drink names, all of it lol. I think part of it for me is that I’m autistic and have ADD. I think my favorite instance of this is I had been talking about Star Wars with the customer at the window and I greeted the person at the box with ‘good afternoon welcome to Star Wars!’ Luckily they thought it was hilarious, but I had a moment of panic before they responded.

I’m a 167 (and usually work DT) and I still get tongue tied so this is amazing 😹

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