I just finished my second week. It’s rough, lots of memorizing stuff, but yesterday the cold bar clicked and i understood how to make everything except a couple fraps, still haven’t mastered hot bar because how many shots abs pumps still confuses me. But I’m getting there. My main advice is that it doesn’t all happen right away, it takes a few months to get everything down. I’ve also been using $1 quiz to study. But you’ll do great and don’t be afraid to ask for help.

i’ve been working for close to 2 months now and some of the best advice i can give is ASK FOR HELP when you need it. don’t fret over mistakes we all make them. don’t take things personally partners get annoyed at situations not at you specifically. do your best and find things to do. not sure what you can do ask someone. and if you want more time on a specific role ask for it.

for dress code neutrals are your best bet. black, grey, beige, navy, etc. your atore should have a dress code poster somewhere. as for shoes you’re gonna want thick shoes (preferably non-slip) walmart has some great work boots and they’re affordable too! 10/10 would recommend.

The number of syllables in the size of the drink(and whether it’s iced or not) will 98% of the time be the number of shots in any espresso drink. Ie Grande = 2, tall =1 Venti =2 Venti Iced=3

Just ask for as much time on bar as possible. If you’re at least good on bar then you can be utilized so much more compared to only being good on window / DTO.
Also, play with the register, familiar yourself with the layout of the POS. Everything is categorized together in a way that makes sense (:

Yooo! Congrats! I got hired 3 weeks ago and am still loving it. I got hired on as a shift supervisor. No coffee experience, but lots of management experience. Learning stuff has been interesting but everything is starting to click. Learning both barista and SSV at the same time has been kinda hard, but everyone has been patient which I appreciate. I recommend writing down the different drinks on a note book or a piece of paper you can have on the counter. It’s really helped me a lot. The different amounts of syrups, and shots for different drinks is what really thru me for a loop. I found this little ring of cards on how to make each drink, which has also been a huge help, ask if your store if they have one. I had no idea strawberry creme frapps had classic! Lastly, you must try making a frapp with cold brew instead of frapp roast, and vanilla sweet cream instead if milk. BEST FRAPP EVER!!! Good luck on everything!! #fellowgreenbean

so proud of you green bean! you’ll mostly be on DTR so just always repeat orders back to a customer, no matter how long the line is. If a customer isn’t in the mood to talk, no biggie. It really won’t hurt your customer connection score as much as your shift says it will 😒
refreshers get shaken, don’t let the lazy baristas fool you.
Vanilla sweet cream cold foam is not all what it is hyped up to be.
If someone wants a decaf Frappuccino, make it Creme based and add a shot of decaf espresso.
stay away from the task of doing drains, they suck.
if you need to make two grande hot lattes at once, you don’t have to use both machines. you can pull four shots and just split between the 2 cups. Helps the drinks get made faster.
whip cream goes on all Frappuccino’s unless otherwise stated except on basic coffee and espresso frappes.
you cannot accept a personal tip from a customer unless they put it in an envelope with your name on it.
You get tipped weekly and the tip rate is horse crap.
take your break if you open before peak cause they won’t let you go during.
If someone asks if you want to do dishes, always say yes lmao. it’s better than being on the floor.
That’s all I can think of for now but I hope this random knowledge helps.

https://docs.google.com/presentation/d/1iNNnd7yhWPJoLZMxCP5nk9AIJabCnR9bpndzgA1L1Yc/edit here’s a google slide that i made for training. i really made it for myself but so many other ppl wanted it i decided to make it like “welcome to the team” lol i found it really helpful!

Aaaa!!!!! From an SSV, congratulations!!! Dress code is super easy, it should be posted either on a fridge/freezer, wall, door, somewhere where it’s easy to spot. But for the most part all neutral colors are good, no heels or sandals, the basics of just wear what you don’t mind getting dirty or covered in stains. ASK FOR HELP!!!!!! It is so important that you as a partner feel comfortable asking for help. I know that my baristas feel comfortable asking me to help them or asking me what they think are dumb questions but when you’re new/still learning nothing is a dumb question!!! You’ll do great!! 🥳🥳 you got this!!!

Good luck, dress code should be post on wall or door.

Ask all of your questions to whomever is around you and if no one is around just fake it til you make it! You’ll really get the hang of things after a couple months, just stick with it and accept that with your successes will come a few mess ups too! Everyone has their remakes!

[deleted]

Give yourself time , unless you are some kind of genius u won’t learn them just by memorizing, you have to do in order to learn , try to be helpful around the bar by cleaning around during peaks , being slow on the Mastrena can be frustrating , try doing drinks when there few customers so you can also think about the process clearly not rushing to the next one , try focusing on getting the drink done perfectly not fast , trust me its much more appreciated, you would rather have something worth the wait than a “it does not taste good can you make me a new one “ , maybe sitting on hand-off a couple of days so you get comfortable with the name of the drinks and a bit of Customer interaction . Everyone has a way of doing things , just find yours .