Fuck that lady. Glad it was iced and not a hot drink tho!

Annnnnd that was the day I gave my 2 weeks! When we reopened after Covid we were “essential heroes”. 6 months later people were cursing at us and throwing drinks!! WTH?? It’s coffee, not a kidney....

That’s assault, yo.

Should have Xerox’d her driver’s license. She will not be welcome at this Chili’s again.

File a police report anyway. And if she comes back, have trespassed and get a restraining order against her.

Is Karen a serious threat, prolly not, but make an example of her. Throwing drinks at people like a child over not getting your (literal) candy is not ok and criminal.

You’re doing other customer-facing workers in the area a favor as well.

I had this happen to me! But in my case is was a long black (Americano) and left me with wicked burns up my arm, my store gave me the footage from the camera and I took it the police, they managed to identify her with the footage and the card she used to buy the order, and that crazy lady helped me pay for my tattoo 😂

Honestly, should have called the cops and pressed charges. That is assault. Don't let these disgusting excuses of society get away with this.
Should have said, give me one moment while i got about getting the refund set, and slipped off to call the cops so she just waited there as they showed up.
What the hell is going on with these people, and thank you Starbucks for continually putting us in situations like this with zero support.

I’m surprised you didn’t jump over the counter to beat that women, because that would’ve been the moment I lost my job

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Did you call the cops?

I’m sorry this happened to you. This place & these people are bonkers.

You misspelled toddler, she was a toddler. Not even a toddler, toddlers don't really know how to behave, she should know better.

She wanted it remade with the topping you were out of that made her not want it...? Is there a mass grave with brains in it cause that lady is definitely missing hers. Also I would've wanted to scoop up what she threw and put it into a cup. *"Here ya go. Have a nice day"*

If she drank from it depending on your state due to covid that’s a federal assault.

The day someone throws a drink at me will be the day I lose my job. Period. There’s no way someone’s getting away with assaulting me.

So sorry that happened to you. Fuck that lady. Ban her from every Starbucks ever.

Report that to your shift! They need to file stuff about it

Yup. Had a lady chuck a venti hot peppermint mocha at me through the DT window. Luckily I saw it coming and slammed the window shut. All because ‘the other Starbucks doesn’t charge me for the peppermint!’

A lady threw a iced passion tea at my coworker because she told him she wanted it unsweetened but really she wanted Splenda added to it.. he started to remake it for her. But I told him to stop. If you want a new drink you’re going to pay for it because clearly you did what you wanted to do with the last one.

I would always let them hit me with the Frappuccino. Then have my shift call the cops for assault. I always dodge the hot bevs though. Safety first and all that.

God dam that’s is embarrassing to be her

I’m sorry this happened to you. My daughter works at a Starbucks in the DC metro area and has had this same thing happen to her. She has had people yell at her and insult her over a damn cup of coffee. During covid, the inside of their store was shut down. A sign was clearly posted on the door. My daughter told me that a customer pounded on the door for 15 minutes trying to get in. What surprises me is that it’s educated professional affluent people who are treating sbux employees like this. I just don’t get it.

Should’ve remade the drink and thrown it at her, duh.

Not that I would ever have the guts to do this but could you like pick the drink up and throw it back into her car and slam the window?

pull the cameras and sue that monstrosity of a human

I never understood why people get so mad over a drink. It’s a drink. Baristas can’t control the supply chain lmao. I mean I’ve had my drinks made wrong or an ingredient was out a million times but I don’t take it out in the employee.

Imagine being that made over a Carmel crunch topping.

Haha remake it? Sure, lemme just slip into the bathroom rq.

I would of most definitely threw chai and mocha at her and walked out. What can I say I’m violent 🥰❤️

What the crap bro I’m so sorry

God I’d be fired. I’d throw it right back

Idk how baristas keep their cool. I would have thrown it back. The level of disrespect for yall is way too high.

It's sad that I have regular who would probably do this over the same thing. I hope the rest of your day is better.