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Starbucks Baristas: The daily grind

Full History - 2021 - 06 - 08 - ID#nuz47j
2
first close as SSV tomorrow!! i am very nervous 🥲 pls give me advice or just some words of encouragement 🥲🥲🥲 (self.starbucksbaristas)
submitted by corncob999
(to preface: i’m a 294 in case anyone is wondering)

i just promoted from barista to ssv and i am running my first shift by myself tomorrow and i’m so nervous!!! i feel really unprepared because i only had 2 days of training and then 2 “practice” shifts (but i pretty much just had to watch the ssv do everything and try to absorb as much as possible)…. my training felt so rushed and i’m just not feeling confident in my skills 😭

i’m feeling pretty stressed about running breaks and keeping everyone organized on the floor and stuff. i’m scared that i’m going to get overwhelmed and everything will be chaotic, i’m not exactly sure why specifically but i just feel like i really don’t know what i’m doing when it comes to that. ugh if i can’t even explain what i’m stressed about then how can i expect to get advice??? 😭

i’m also nervous about all of the money stuff like dropping the tills and counting the safe because it seems confusing even though i know it shouldn’t be. i feel unprepared because i have only watched and listened to the ssv explain it during my practice close and i feel like i don’t know what i’m doing.

my manager will be there for the first half of my shift (thank god) and i’m definitely going to make her listen to me go over my plan and everything to make sure i’m not missing anything. i know i just have bad anxiety and i’m probably overthinking all of this but i just wanted to ask for any advice that anyone may have to offer.

i would greatly appreciate some words of encouragement as well 🥲
SalParadise81 6 points 2y ago
Time. Management. Also, my first close as a SSV, I asked my SM to text me a to-do list for closing that I could check off as I went. It made the whole process a LOT less stressful.
coffeeatmidnight- 3 points 2y ago
Are you me?? Lol I just recently got promoted too and after a couple weeks I’m feeling slightly better but it was STRESSFUL. My first few closes I was a nervous wreck. Just know that even if you mess something up or forget to do something it will be okay. Your coworkers should understand and be patient as you grow into your new role. If they aren’t, just apologize and say you’ll get better. Definitely make a list of the most important things. Even if you think you won’t forget to do something, it’s nice to have that list to quickly look over before you head out the door. As for money stuff, just take your time. If something isn’t making sense call your manager or another shift that you feel comfortable asking help from. You’ll be great!! Try not to worry too much!
SalParadise81 2 points 2y ago
Also, as an after thought, it really helped me to be honest with my baristas/partners. Tell them you’re nervous and you need their help. You’d be surprised how effective confident vulnerability can be as a leadership tool.
Baristasonfridays 1 points 1y ago
Hey, u/corncob999, how are you feeling now?
I have my first closing shift as a newly promoted SSV and I am very nervous as well.
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