thank you!!!!! like pick ONE i can’t give you this gilmore girls ass bestie fantasy and make 50 fucking drinks at the speed of light

I don't want it to be true. But it's true.

Whenever anyone asks me how is Starbucks in Seattle (im in Greater Seattle Area), I tell them Starbs is like the McDonald's of coffee. Its fast, good n simple for what you want, but damn there is a lot better options out there

Oh yeah, that reality hit me late whenever the manager or whomever she was (the lady above district position) said that she didn’t want us to repeat their order back to them or ask for food first. Apparently the district and her were arguing over that fact in our cafe- because for us our main customer connections happen when taking your order and they said that the customer connections will be happening at the window. But like. We all know once they get to that point we get them out as fast we can.

I would give you an award but ive seen your comment just after i awarded my reward to this post. Sorry but damn you are right

This right here is the answer. But, back in my barista days I wished we had a printed handout of the nutrition info for folks that may not be as tech inclined. Not the worlds biggest overlap of the customer groups who would want this info, BUT we are supposed to be top tier customer service, and this would have been SO easy and cheap. Small things make the difference.

Yeah this was always my stance. I can tell you what's got dairy in it and how the drinks are made recipe-wise but that's about it. I'm not your dietician, I'm not your calorie counter, I'm not your fitness trainer, I'm not a fucking doctor. If you need a drink with x amount of calories, y amount of carbs, and z amount of sugar *that's on you.*

Just like if someone has a deathly allergy to something, it's on them to know what they're ordering and to be aware of the risks. It's good to let people know, but at the end of the day, you are responsible for your health.

I told some lady that and she said, "Well I'm not on the app right now am I?"

Or vanilla syrup

We actually had a few of our regulars give their dog diabetes because they would literally come everyday for years 🤦🏽

we have someone who comes in and gets her dog a pup cup EVERY DAY

This regular we used to have would be wide eyed, staring without blinking, bouncing up and down in her seat waiting for her pup cup every time. I swear she went for the pup cup more than her own drink. One day we were slammed and I was barring and soloing dt (pre covid!) and she literally yelled “dont forget my PUUUUUUP CUP” fuck off, Stacey. I stopped what I was doing to make it and hand it over, but girl you come three times a day and get one every time. Your dog is not looking very healthy or happy. Maybe find a new treat?

Don't you just LOVE when they be hollering at the bar and shrugging everyone just to get a simple pup cup like there dog's life is DEPENDENT IT ON IT! >:C

The worst are the people who come through ONLY to get a pup cup. Like they don't order anything else.


I mean I get it if sometimes someone comes through just for an ice water. I've been on a long drive and feeling thirsty and just want water, and even more so when I have my kid in the car whining about being thirsty. I even understand when you've gotten your dog a pup cup before and now every time you go to Starbucks they expect one. But for crying out loud. Just a pup cup? Like, you weren't even coming here. You made a special stop to get your dog a pup cup.

*people who get their kids a pup cup and ask for a spoon with it

i only bring my pup home a pup cup on rare occasions. last time i remember it was her 9th birthday in march.

This is true: I’ve learned a lot from this after my dog got diabetes. It’s confounding how often people will roll through with the request for a pup cup. At my store we started using the smaller sample cups for these requests.

I had a guy yell (literally yell, voice raised, f-bombs) at me because his cold brew was cold.

Is the pope catholic . Lol

Whenever people ask for surprise me stuff I just tell them we can’t do that, they have to order something specific. I’m not gonna be responsible for some dumbass having an allergic reaction. One time this girl asked for a surprise me, I told her no but I can give a recommendation and I recommended the chocolate almond milk shaken espresso. This girl deadass said no I’m allergic to nuts. Like WHAT you wanted a surprise me drink but you have a NUT ALLERGY?

Surprise me lattes are bad enough but it’s required you to have knowledge of keto, which at this point I wish I didn’t have. I try to talk people into whole milk with a splash of heavy cream because, you know, arteries. But also, I hate sugar free options so I’d just give them espresso and gross milk. Nothing else for them.

They are not! If that was a grande it was over 1300 calories! It also still had 10 grams of carbs from the heavy cream.

https://lattecalories.com/siren/CD2AAC00000-L4-00

I think someone said on this subreddit that the SFV isn’t keto friendly lmao

Trying to explain to diet customers why a frap can't be sugar free is the bane of my existence. They don't listennn

The fact that people don’t take initiative and look that stuff up themselves astounds me.

Thanks for the shout-out!

Same! I don’t get the big deal. I own a couple of tumblers but like, we get a discount so it was whatever. I have cheap tumblers that work so much better than the starbucks ones

Some people are hopelessly stupid. But hey, that’s capitalism!

I love it, however it's missing hot white mochas of every size...=/

This is the most amazing thing also my favorite drink is less calories than I thought! Happy dance!

You are amazing and have done a great service for us all. Bless you.

People don't even look at the menu 90% of the time at my store

I think in America we do as well...? I think OP is talking about custom drinks

Working around allergies isn't an issue as long as you make sure to tell us what foods you can't have. The problem is when people come up and ask for something to be keto or vegan or whatever dietary choice they've made and expect us to know off the top of our heads what exactly that is and what to make for them.

Always let us know so we can get clean utensils, shakers, or blender to avoid cross contamination! We need to know to keep everyone safe, so its no problem to ask for options you won't have a reaction to. It's more when people ask for calorie counts, or DONT mention an allergy...

"I'm so sorry, ma'am, but we as a policy cannot guarantee allergen information because everything is made on shared equipment. Unfortunately, your allergies are your responsibility. Have a good one!"

I was with you on the first part, but choosing a milk you don’t have when you know they are asking for a recommendation of milk you do have? Come on.

Just repeat what others have said. ‘I personally don’t drink alternative milks, but the oatmilk is very popular so that’s what I would suggest.’ Or anything else actually useful to get the customer out of line, which is the objective, not running in circles.

We try to have everyone taste everything if they can, so we know how to answer these kinds of questions. I don't drink coconut milk, but I know when to suggest it because I know what it tastes like. Soy is unsweetened and creamy, coconut is sweetened and light but doesn't foam well, oat has a stronger taste than the others but foams great so I wouldn't put it in anything fruity, and almond milk goes well in pretty much anything even refreshers but does not foam nicely.