Just accepted my Shift Supervisor offer letter from Starbucks! I’m excited and a little nervous about starting. I used to work for the company briefly back in 2014, but I know a lot has changed since then!
Does anyone have any advice for me as I head into training? Also, roughly how many hours should I anticipate working as a shift lead? I know we’re not scheduled full 40 hours but I am hoping to work between 30-35 hours a week.
Thanks everyone!
esaeklsg18 points2y ago
Depending on your specific store and area…. You’re likely coming in at a rough time. Good luck.
avocadoogen [OP]4 points2y ago
I’m working at one of the stores downtown Chicago
CapableArtist1232 points2y ago
Omg I live in Chicago!
Bajaandblonde8 points2y ago
You are coming into the company at a difficult time. Luckily they aren't doing the block scheduling anymore. Training has changed since I've become a shift. Hopefully your store manager is able to give you the proper training, sometimes it's been rushed. I'm sure your fellow peers will be able to guide you along the way. There is A LOT to learn. Whatever you think you remember from 2014, just forget, because everything has changed. If you are willing to learn and lead a team, I'm sure you'll do great! Have confidence and ask lots of questions if you don't know something. It's definitely not a job for everyone. It's a lot of work!
richayy4204 points2y ago
Barista here not looking to be a shift ever just throwing in my two cents. I have to say you all deserve so much praise during this time I wish I could write thank you cards to every single starbucks shift! So welcome back & thank you!
YesterdayGreedy19542 points2y ago
I work anywhere between 28 to 40 hours but we've been short staffed and it's summer time so it's busier than usual. You can expect to work at least 30 hours if it's in your availability.
There are a lot...and I mean a lot of training videos now. Get to know your standards, your crew and their strengths and weaknesses and you'll do great.
All the best to you!
LeftSleeveRolled2 points2y ago
The shifts at my store basically never leave on time/when they were scheduled to leave, so you might want to prepare for that if it might be an issue
occamysRazor1 points2y ago
Fellow shift here! To echo what someone else said, especially with labor shortages lately, don't count on getting out exactly when you're scheduled, especially of you're closing. The most important thing I've found is showing your baristas you care! Listen to their concerns, get to know their strengths and coach them on their weaknesses, and work *with* them to make the store environment as positive and cooperative as possible! Some days are going to suck, and it's how you respond to that suckage that will influence how they see you. I've found that really nurturing *them* and *their* spirit really helps everyone in the long run. If they've had a bad day and look run down, think about switching their station to give them a break, or letting their 10 run over a little into a 15, or even having an impromptu dance party complete with terrible goofy singing XD Our job can be soul-sucking if you let it be, but keeping energy up and morale high really helps everything run smoother--and, in my experience, happier baristas work harder to make the store run smoothly for everyone.
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