Some corporate baristas act pretty clique-y towards non-corporate baristas(self.starbucksbaristas)
submitted by Rare_Dragonfruit1885
I work at a licensed location inside of a grocery store. Today I went to a drive thru store, and the “customer connection” went as follows:
Him: Man, we’ve got an order for 4 caramel frappuccinos but no caramel drizzle!
Me: Oh, that happens at my store too! We just use dark caramel
Him: Oh! What store do you work at?
Me: The [grocery store] on [street]!
Him: Oh, so you’re not a REAL barista.
Me: Haha well, I AM a barista...
Him: Yeah, work here during peak and THEN we’ll talk. Here’s your drink!
First of all, I worked at a drive thru store before coming to my current store. Second, my starting pay is higher than yours. It’s just weird to me that people would wanna gatekeep being a barista at Starbucks, simply because you don’t have partner numbers or have to deal with a drive thru. It’s not like it’s some super secret club. It’s coffee
olivinemultichrome131 points2y ago
As a current licensed barista who used to work at a corporate DT store… licensed peak sucks way worse than any corporate one because at least at corporate we had a 5+ man play, while at licensed I’m on my own because nobody from our store wants to cross train and help us cover breaks.
Plus, we earn more AND don’t have to clean bathrooms. As much shit as licensed stores get, I’ll take my grocery discount over free coffee any day.
Rare_Dragonfruit1885 [OP]76 points2y ago
Literally right before reading this, I had a HUGE rush 10 minutes before closing. I’m talking 7 teenage girls ordering tiktok drinks, then a worker from the McDonald’s across the street ordering for all her coworkers. All solo.
We dont get enough credit man
olivinemultichrome41 points2y ago
What’s worse is when you close solo, you try to clean and shut down as much as you can early. And then the last minute fraps and tik tok BS makes a mess and you have to re wash ALL the blender pitchers and make another pitcher of sweet cream and re clean the cold bar sink when fifteen minutes prior you could have walked out and it was perfect and spotless
boothbygraffoe17 points2y ago
God, I remember closing up early 20 years ago in DT Toronto and none of what you just described was part of my day… do you guys even serve espresso anymore?
When was the last time you handed someone a dopio espresso macchiato and watched it make their morning?
I can’t imagine spending my time serving milkshakes to vacuous adolescents… it sounds so much worse than the horrible job I left in 1995!
olivinemultichrome14 points2y ago
Does it count if we have a regular who, twice a day, orders a triple espresso macchiato and then stirs Splenda into it until there’s no foam left? 😭
TrueCrime1012 points2y ago
Starbucks is encouraging Tik Tok drinks too. They’re testing a feature on the app that will essentially be a tik tok menu you can scan in the store (so the barista doesn’t have to mess with people coming in asking for goofy secret menu items that don’t exist).
kid-muscles3 points2y ago
All the pitchers? Maybe I’m petty (I am!) but if it’s a line of Frappuccino’s or lattes across the bar I’m only washing one more item before I close so they can wait while I make them individually or they can get a refund and leave!
Artepinokio0 points2y ago
That's why my ice machine "brakes" every other night. "so sorry guys! I don't have ice, can't make fraps! Sooooooooo (not) sorry!" or the blenders... They "brake" all the time
dayahorne2 points2y ago
This right here
asdfjklyss128 points2y ago
Tbh even corporate Starbucks baristas aren’t real baristas. Everything is a push of a button for us, whereas local cafes actually measure and tamp their own espresso for every drink. That’s a real barista. We’re glorified fast food but with coffee. Starbucks doesn’t care enough about quality of these drinks to be anything more than fast food coffee. It’s all about drive times and “connections.”
sunflowercupcakee37 points2y ago
Exactly. I have worked at a corporate and licensed store and never once felt like a barista at my local cafes. All we do is push automatic buttons
HollowRibcage32 points2y ago
Before I worked at starbucks my first coffee shop I worked at was a very small new family Owned shop, having to hand grind, measure, hand tamp making sure there’s no grounds in the way of the gasket otherwise the water spews out and using your hand with how hot the pitcher gets when steaming milk as a way to tell if the milk is to proper temp (And of course checking with a thermometer as a just in case) When I got to Starbucks and see how the coffee is made or really how the shots are pulled .. honestly it takes the love and care out of the process. It’s a little saddening when I think about it.
pumpkinsfrogs5 points2y ago
This!!! Coming from a local cafe (that closed due to pandemic), I was genuinely shocked when pulling espresso was just pressing a button, as I was used to hand grind, measure, tamp... still crazy to me
Elliotisnotokay2 points2y ago
This made me miss my old job so much 😭
selenitesugar1 points2y ago
Thanks, this made me miss my hand tamping and shot pulling so much. 🥲 Covid killed a lot of the small shops.
Warm_Car_390851 points2y ago
We just had a transfer from a licensed store. He’s a total gangsta when it comes to his work. The only downside is he tries to do everything himself. The other day he told me he was almost out of VSC. I turned around and started making 4 pitchers, because I help. He started making 4 at the cold bar, because he’s used to doing everything himself. We laughed and the. barely got them all into the fridge.
FelicityCecilia34 points2y ago
Fast food employee puts down other fast food employee for not being /real/ fast food employee
ratguy5522 points2y ago
i worked at a license starbucks and am currently working at a corporate one. maybe it's just my experience but i worked a lot harder at the licensed store. i didn't get proper training, just computer training for the grocery store that wasn't even what i was going to work at, i did a lot of work that what is now my shift supervisors work, the scheduling was horrible, we were always understaffed and the customers would get mad at us for not having specific items or because we couldn't scan their app for stars. if u were to come by to my current starbucks i'd honestly just give you ur drink for free haha
Additional_Site_25902 points2y ago
i feel the EXACT SAME!
tacticalcop18 points2y ago
if it makes you feel any better, i’m at a licensed store with a drive thru and we use dark caramel!! i hate it though, it shoots out like a fuckin machine gun and gets everywhere!!
olivinemultichrome24 points2y ago
Put it in the mocha drizzle bottles instead of the caramel bottles! The smaller tip helps it come out slower and not immediate blast through the foam on a hot CM. Also you go through it way slower so you don’t run out when your order is inevitably three days late lol
YorkTownBratty3 points2y ago
This is the smartest thing I’ve ever heard!
tacticalcop2 points2y ago
good idea!! next time i go in im telling people :) thanks
olivinemultichrome2 points2y ago
You’re welcome! It took us way too long to figure that out but it’s been super useful. Plus it’s easier putting drizzle on a CRCF when your dark caramel pump is short and a venti frap with whip doesn’t fit under the spout. I’m gonna keep making a dark caramel bottle even once we have normal drizzle back just for that.
EnvironmentalLoad8282 points2y ago
Oh my god this actually changed my life thank you!!!
aleksndrars14 points2y ago
There's a couple people like that at my store and they're obnoxious losers too. We literally all do the same job and customers for the most part don't know about the corporate vs licensed structure. AND we use dark caramel too when there's no regular drizzle.
It's not like a glamorous job or something lol I don't see the need to be a dick about it or act like there's a hierarchy
tbb1012 points2y ago
If we’re really getting technical neither are “real” baristas. A lot of partners wouldn’t survive having to “manually” make drinks. But I would take corporate over licensed any day just for the staffing alone. It sucks being in a grocery store next to a high school and being alone for 8 hours with no one cross trained to help.
olivinemultichrome3 points2y ago
We have a new high school being built a few blocks from my licensed store and I’m terrified. I’m legit about to change my availability so I don’t close anymore just to avoid the after school frap crowd.
cringeqween1311 points2y ago
It's not licensed store baristas that I have a problem with, it's the secret menu creators and the people who do things like put fruit pieces in the foaming pitcher and things that you can't do at corporate stores. It's the fact that tarbucks get more cups than corporate stores but don't have mobile order. I feel for my college campus and kiosk baristas because I know college stores are always busy and that kiosks are always low staffed.
Rare_Dragonfruit1885 [OP]6 points2y ago
Okay yeah, that’s one thing licensed stores do wrong. Just because they have the time and energy to make some bazaar drink for customers doesnt mean corporate stores do, and thats something a lot of my coworkers are guilty of feeding into
olivinemultichrome2 points2y ago
Meanwhile, our local corporate stores have the extra staffing to make “strawberry cheesecake fraps” as a menu item and then I get yelled at because “it’s on the board at the other store” 🙃
wolv3swithin9 points2y ago
So many people employees here love to lick the corporate boot.
Ivan_8346 points2y ago
I completely agree. I work at a licensed cafe store and my corporate friends say that although they might get more busy than us, licensed stores are typically as or sometimes more difficult because we’re expected to do a lot more by ourselves. It’s completely true, as it’s very common for us to only have one barista and shift during peak hours. We have to juggle making sweet cream, brewing more coffee, heating up food, etc. while also making Tik tok drinks.
olivinemultichrome2 points2y ago
My licensed store just pre-grinds half batches of pike in the morning to make brewing coffee in the middle of rushes easier
ObnoxiousR6 points2y ago
I used to work at a licensed and now at a corporate, i hate licensed sbux as a company for firing me from an airport job when i told them i couldn't work at 4am when in my availability clearly states that i wasn't available at that time. I was available at 6am not 4am. I did it because i had no other job and ended up fired for a combination of petty reasons.
We all had the same job, the rushes were actually worst, work conditions sucked but that its not the baristas fault, its management.
YOU ARE a real barista. And perhaps deserve better.
daggerdangerxx4 points2y ago
I don’t see the point of acting pretentious over a fucking Starbucks job
b0gw1tch2 points2y ago
H-how *dare* you pretend to be a part of this, oh, *very prestigious* and *exclusive* club of underpaid and exhausted workers?? /s
eagle67052 points2y ago
OMFG I have to admit this was my attitude...mainly because when I went to use my numbers...I was not able to use it -\_-
To be fair in my defense NO one told me that I can't use my partner discounts at a franchise store...so I made it a habit to avoid kiosks unless I knew it was a corporate and to ask if the store is corporate....
Canadiansbux1 points2y ago
Not to mention in my kiosk there is never more than 2 people doing the job it takes 4 or more at a big store to do.
maemac1 points2y ago
I’m sorry you had that experience!! That’s pretty rude of them =\ At the end of the day you hold the same exact job title though!!
acelestialgay1 points2y ago
We’re all in the trenches together, lbr
RadioGaga3861 points2y ago
I moved from a target to corporate and got so much shit at first. But once they saw I could hold my own it stopped. How bout they try being the only person working with a line of ten people and having to ring, food, and make drinks.
moon_light5231 points2y ago
Idk about other people, but we have a girl at my store who used to work at a licensed store. She told us that it’s totally different than what it was like working where she worked (that it is a lot more fast passed and high stress).
Although Ik everyone’s experiences are different, I don’t think that people who work at corp stores should shit on license stores. We have different challenges, and circumstances.
katevendetta1 points2y ago
I’m a black aproned barista (formerly manager) of all my barista years at a licensed grocery store kiosk - several have come from or left and gone to corporate stores and furthermore we got more merch over the pandemic since we were open and so many Corp ones weren’t 🤷♀️
deluxe_anxiety1 points2y ago
I felt the opposite. Like when we had to go thru diversity training franchised stores where giving is so much shit for it.
muhkiim1 points2y ago
I don't understand why they would be like that, either. I feel bad for the baristas in the store sometimes because there's only ever one or two people working, and sometimes I feel like there's more people getting coffee than there are shopping.
I will say, though, if I ever worked at a Starbucks again, it would be at a licensed store location. There is no way I will ever go back to being miserable at a corporate DT Starbucks location.
MrBeetSoda1 points2y ago
Honey thats just a person that hates their job and honestly i would hate working with. There are corporate cafes without DTs, some of them more busy than those with DTs. Ive worked top ten volume in region, i trained at a corporate non-DT I’ve worked an up and coming, and lastly worked for simon mall starbucks. So i know what you’re going through. Might have to flex next time and tell them your customer connection is better than theirs and your just licensed store lmao, or maybe that your the best fucking barista you know. Cause even if thats a lie aint nothing wrong with that level of confidence. Shake it off bitch
wbotb41 points2y ago
Ive worked at a franchise store with a drive thru previously and now work at a licensed store inside a grocery store. Neither of these positions are what I'd call real baristas, but there's something to be said for the differences in training. At my franchise store my training was maybe two days doing online stuff, then whatever bar practice they could give me with whoever was working--sometimes people who had only been there a week longer than me.
At my licensed store, I actually went through the barista basics book and got certified, then went on to become trainer certified only a few weeks later. Now I've got my coffee mastery, and I've only been at my current location a year. I know way more about coffee and the recipes now than i think i ever would had i stayed at the other store.
In summary, licensed stores may not always be as busy as franchise stores, but that just allows for better training, maybe making us the better baristas...
jams10151 points2y ago
That was rude AF. Sorry that happened to you. ETA: I just read the line about peak, I somehow skipped that one! WTF, disregard everything else I wrote, lol. What a douche.
Also, he might have meant something in regard to the specific thing you guys were talking about. We are not supposed to swap the dark caramel for the regular caramel drizzle unless requested or asked specifically if there's a dark caramel drizzle. We aren't supposed to just sub it or even really offer it as a drizzle to the guest, unless they are asking us directly on their own inspiration whether we can do that or unless they are making such a huge stink and clog in the system that it gets them out of the way to finally offer it and get them gone.
We're in a shortage and they don't want to spark new shortages while still dealing with the original shortages, kwim? So they've specficially told us in our district NOT to offer dark caramel as a substitute for caramel drizzle on regular caramel fraps or for caramel macchiatos.
So you suggesting that and saying that's what you do at your store? He's probably trying to figure out which store so he can let SM know to pass on the actual policy so we don't get rando customers yelling at us (who are following this new direct) "tHe OtHeR sTaRbUcKs..." as we all run out of dark caramel now, too. "real" barista meaning someone who works for/deal with Starbucks corporate, not as in an actual "real" barista.
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Meggilli911 points2y ago
Ditto to all of the above! I opened and closed solo…it’s totally normal at licensed stores. And we did EVERYTHING alone, I just got hired at a corporate store and it’s blowing my mind that’s there’s enough people to be stationed at specific spots!! Like what?! I used to run around non stop with maybe one other person to get everything done.
shikiP1 points2y ago
I think its because non corporate baristas are usually the ones who do that tiktok shit. Half the tiktoks I see look like a grocery store setup. I'm licensed as well.
You know those stories, where customers say "the other starbucks lets me do it!" For shit like blending cakepops? Probably a licensed store.
I've worked at 3 different licensed locations. 2 of them were filthy and didnt follow standard. My current store says its okay to not add hot water to chai by default because the customers like it better, and apparently our district manager gave them the OK. When I know starbucks wants us to follow standard recipe.
They make whip cream with 6 pumps of vanilla, never clean the oven, hopper, or grinder. They also insist on having mocha last 48 hours instead of 24 for some reason. We don't brew iced cofffee correct either. And this is all trained to baristas. For years.
I've worked with a couple people who didn't care about making drinks correctly. Half my coworkers at store 2 would make caramel macchiatos like a latte and stir them. Then another would put ice in the shaker cups first while doing refreshers.
But I give up on trying to follow standard, because they told me this is the way licensed stores do it. I know my sample size is small, but after talking to other licensed baristas, I don't think my experiences are that different. Perhaps not as bad, but theres room for a lot of error.
There are no standards for non corporate stores. Because like you said, theres usually one or two people. Definitely no shift supervisors and rarely a lead. There is no one I can go to talk about how disgusting this store can be, because the lead doesn't care. The grocery store manager does not care. The district manager? Doesn't care. So I gave up on trying to keep stuff clean. But this stuff wouldnt fly at a corporate store, not for years.
Would I feel hurt if I was in this conservation? Yeah. But I get it. We sort of help make their job harder. All those tiktok baristas... none of them would have the time to do that at an actual starbucks. The ones who say its okay to do stupid shit and repeat that to customers..
I think they were being weirdly smug about it, but I honestly get where corporate baristas are coming from. I think he should've kept his thoughts to himself, but our jobs aren't that difficult in my opinion. Most of us don't deal with drivethrough or mobile order. We generally see less customers( at least for grocery store imo, university starbucks can be crazy)even on our peak. My biggest rushes were maybe dealing with 30 customers by myself for a hour, but those moments are rare. Meanwhile corporate stores will be swamped with orders all day long every day.
olivinemultichrome3 points2y ago
I’ve had this chai argument with my coworkers constantly! I don’t care if customers like it without water better, it’s a tea that needs brewed with the hot water according to the recipe card and if they want it without water they can order it that way. Otherwise, we are just becoming “the other store that doesn’t put water in it” getting corporate baristas yelled at for following the rules.
shikiP2 points2y ago
I'm the newer one here since I transferred so no one cares for what I have to say. I'm getting a new lead though that wasn't trained here and at one of the better licensed stores so I'm hoping she makes everyone follow standard.
My thing is that they don't tell customers they make it without water. So if they never had a chai latte before and go elsewhere, they will wonder why it doesnt taste the same.
olivinemultichrome3 points2y ago
I just always personally make it correctly and I annoy the fuck out of my coworkers reminding them to add water when I hand over a cup or asking them who gave them permission for our location to defy the recipe cards. I’d rather one coworker be annoyed with me than have five Karen’s yell at me and then have baristas from other stores come also yell at me for being the reason they get yelled at by Karen’s.
shikiP1 points2y ago
I kind of got lectured for making it correctly and that I need to follow their rules. So I no longer make Chai with water or tell people to.
lea-oppalove1 points2y ago
Wow, condescending much.
Kohtako951 points2y ago
Literally it’s so reversed for me, I came from a stand alone to a licensed and they be so rude about it sometimes
Babycakes_990 points2y ago
When your life revolves around Starbucks you’ll behave the way that man did
Rare_Dragonfruit1885 [OP]3 points2y ago
There’s no reason for your life to be so dedicated to a company that you judge people from other stores based off the fact that their store works differently as if their work is not as impactful
Babycakes_992 points2y ago
I was on your side… I meant that his life revolves around Starbucks that’s why he treated you so poorly
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