Starbucks Baristas: The daily grind
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Edited Punches (self.starbucksbaristas)
submitted by stellavangelist
I’m a partner who just looked at all edited punches in the partner hours app. I approved them because I wasn’t paying attention, but it looks like I had over 100 edited punches made by my manager to make it look like my shifts had gone exactly as it had been scheduled. This would be fine, except I regularly stay longer to close correctly and clean up after prior shifts because we’re threatened with disciplinary action if we don’t finish closing tasks. However, we’re also threatened with disciplinary action if we don’t get out on time. This is hard because I’ve been getting in trouble for staying late, and now I found out I’m probably not even getting paid for it. Can I continue getting in trouble for staying late if my manager is editing my punches to make it seem like I got out on time?
Chemical-Less 153 points 2y ago
If she's editing your punches so you don't get paid for the time you stay-- I'm no.big city lawyer but that sounds VERY illegal, you should probably talk to someone about it
stellavangelist [OP] 82 points 2y ago
I just read another thread on r/Starbucks where someone said exactly this. I’m gonna be calling partner resources.
lycorisette 28 points 2y ago
Classic wage theft.
philosopher_cat_lady 21 points 2y ago
I read a post on Facebook where a barista said her manager was doing this to her and her coworkers
sheep_heavenly 15 points 2y ago
This is the thing that nailed one of my old managers. As far as I could see nobody cares when I reported the discrimination, verbal abuse, or literal physical abuse until I also reported edited punch logs, pre our current tools to track it.
Anxious_Database 1 points 2y ago
That’s because labor laws are no joke and the government will come down a lot harder on Starbucks (ie bigger fines) if they get caught underpaying their employees
[deleted] 0 points 2y ago
[deleted]
swc27 17 points 2y ago
I am a big city [employment] lawyer and that is illegal.
Allopathological 84 points 2y ago
Having your manager edit your hours to reflect less hours than you actually worked is illegal.
Call your local department of labor (unless you live in Florida which doesn’t have one) and report this. They take this kind of stuff very seriously.
Fuck calling corporate. Don’t call them, don’t even let them know it’s coming. Get your evidence and then call the state. HR is meant to protect the company NOT you.
Call your local department of labor (unless you live in Florida which doesn’t have one) and report this. They take this kind of stuff very seriously.
Fuck calling corporate. Don’t call them, don’t even let them know it’s coming. Get your evidence and then call the state. HR is meant to protect the company NOT you.
philosopher_cat_lady 23 points 2y ago
Sometimes protecting the company means firing the manager. My manager was fired, and I know he was paying partners incorrectly
rv49er 25 points 2y ago
This is very illegal. Contact a labor lawyer, not corporate. They have free consultations. You are entitled to triple the amount of wage theft and your attorney's fees. If they are doing it to you, they are doing it to others.
Kkpandacakes 17 points 2y ago
Definitely contact partner resources. Question, are you punching in and out in the system or writing your times on the punch communication log? Or are you not doing either and your SM is punching your time as leaving on time? Don’t forget the punch communication log that you and your SM initial is a legal document stating you are both agreeing to the time written there. Now, if you are clocking out digitally and your SM is going back in there and changing your time, it will show. Start keeping track of this. Screenshot and save everything.
stellavangelist [OP] 16 points 2y ago
I’m clocking in and out digitally every single time except for I think once in the past four months when I had to get product from another store before my shift. I’m not super worried about the clock in times, but I’m a closer and it seems like the most edits were made for my clock outs. Even fifteen extra minutes multiplied 115 times makes for a lot of extra money and a lot of extra mental strain. I talked to PCC and ethics and compliance and it seems like there will be a trail (I really should not have approved them. I just didn’t pay attention)
Kkpandacakes 8 points 2y ago
Time worked is time paid. I’m glad that you did the right thing and called.
philosopher_cat_lady 7 points 2y ago
Your manager could definitely get fired for doing what they did. Mine was fired, and he was not paying partners correctly
philosopher_cat_lady 12 points 2y ago
Well, that's ridiculous. You're being given contradictory instructions. "Do all tasks." "Clock out at scheduled time." Sometimes both those things can't be done. Tell your district manager that your manager is editing your punches with false edits. Tell your district manager that you're being told to both complete all tasks and to clock out exactly on time and that you're unable to do both those things. Your district manager is going to have to choose one of those instructions to prioritize over the other. Mention that you acknowledged the edits previously but didn't understand at the time what you were doing.
sheep_heavenly 7 points 2y ago
Typical corporate stuff honestly, we're also told "connect with every customer", "keep drive times under 35 seconds", "we respect your availability and don't schedule clopens", and "what, you can't work Sundays? Well we need you, and also 8 hours between shifts isn't technically a clopen so yeah you gotta do it."
philosopher_cat_lady 1 points 2y ago
Well, I can't do contradictory things. So I usually decide what's more important, or I'll ask my shift supervisor what they consider to be more important
Saradigm 8 points 2y ago
Take legal action like the others said, or just say you noticed you only get paid for what you’re scheduled and you don’t work for free and leave.
maXXXimumpower 5 points 2y ago
I’ve been noticing a lot of edited punches as well. It’s been making me really suspicious, especially since I’m working like 27-29 hr/wk and it seems like I’m getting paid almost the same as when I was working 8-10hr/wk.
rainbowstoner27 4 points 2y ago
My manager will edit punches in the system, but the time reflects actual time worked. They have to code hours to a specific thing, like coverage, non-coverage, and training. I always double check my times before approving anything and it never seems off.
AUserNameThatsTaken1 3 points 2y ago
Not getting paid for the hours you worked is wage theft and you can sue over that. Whether or not you finished the tasks by the time you had been scheduled doesn’t matter since in most places you don’t owe the business more then your scheduled.
fuckingsamtastic 2 points 2y ago
I had this issue with Starbucks which is why I left. Get someone's attention immediately about that and make sure you get paid and tell them if they don't want you staying late they need to be properly staffed and have reasonable expectations.
UncleJeffe 1 points 2y ago
Your manager is doing this cuz iirc they're preserving their bonus. Please speak up, that's wage theft.
YorkTownBratty 1 points 2y ago
What’s the partner hours app?
stellavangelist [OP] 1 points 2y ago
It’s not a phone app unfortunately, it was on the back of house computer. You can also see your hours on your phone though, you can access the teamworks webpage for your schedule on any internet device but I don’t think you can do all of the stuff you can on a store computer.
femalehomosapien18 1 points 2y ago
My old boss got fired for this
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