Make sure you connect at the window but don't because we need low drive times but why is our connection score going down we need to connect at the window but make sure you fly them through the drive thru so we can get under 40 seconds!(self.starbucksbaristas)
submitted by designated-grapes
🙃
The_Septic_Shock65 points2y ago
Honestly I feel like the WHOLE FUCKING PURPOSE of a drive through is fast af service with an impersonal setting. Starbucks is a fast food chain that really doesn't want to admit it is a fast food chain... idk whose bright idea it was, but these metrics are shit
iiwinterkittenii48 points2y ago
A sequel: Why are our drive times and connections down, me short 2 people and only having 2 new hires at their first service job.
Maybe more people would help
No but we need to keep track of labor and keep it as low as possible.
Myra-Maines1 points2y ago
I’ve been at SBUX for 4 years, and there was shift who was 5 years. For 4th of July during our peak we had 5 newbies who were hired the month prior to this…and who still need help with understanding what went with what. It was a disaster. More like babysitting 😫
looker00924 points2y ago
All those tiktok drinks sure help our window time.
Extreme_Musician_74119 points2y ago
Or Connect at the window while you Solo Drive, and make your own food. And did I mention that you also need to talk to people who are on thier phone, or ignoring you, they clearly want you to bother them.
jess43003 points2y ago
this. had a shift where my SM stood behind me at solo drive thru and kept insisting i made conversation with the person at window while taking another persons order
[deleted]2 points2y ago
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Swan971 points2y ago
I've had to do this while we had 5 people cause 3 were in the back talking about who knows what. So me and someone who hadn't even barred for a week was running the whole store and then the shift lead had the audacity to say the times were too slow
ryzzostar16 points2y ago
This.
zlafrance13 points2y ago
Heard.
sci-fi-lullaby12 points2y ago
At my store we have to ask a shift for approval before we accept anything larger than a ten. LMAO I've gotten pushback anytime I mention the several possible tools we could use to avoid having to do this. They're just not good enough. The naked eye of an underpaid, overworked, hungover guy in his 20s is 100% accurate.
impasse6027 points2y ago
I never connect at the window for this specific reason
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