Honestly, just know that your goal is to help the person you’re training more than check a bunch of boxes. Training is tough, and trainers ironically aren’t trained well enough. Each new hire will be easier and easier! Trust your gut and your experience, and have fun showing this person the world of Starbucks! It’s an exciting time for them, and I’m sure you’re doing better than you think 💚

What I learned on training 6+ people is that no one gets trained in 2 weeks. Most of it is the learning process after! Make the process fun and easy (that’s my outlook) Give them a first good impression , they will learn the small missed things along the way

I think the most important thing you can teach someone during training is that it's ok (and expected) that they will have a million questions after training. Try to focus on things that you have to show them and don't worry do much about things you can tell them over a headset later - so I don't want to have to go over and show them how to stream milk again, but I can easily say over the headset "it's a hot latte with mocha sauce and whip cream."

Remember, it was only you first day. You’ll get the hang of it the more trainees you have!
I was a trainer at a different job before this (Nurse Aide) and it took a few trainees to really get into the proper pace of things with them. You’ll get there! Just remember the things you wish you were told by your trainer/things you have to coach new people on frequently, and try to at least help with those things. Also remember, there’s a good chance you’ll work with them later on and still have the ability to coach when they are confused. You got this! 💜

Just remember you are getting them like 20%-30% where they need to be max. Confidence is your biggest asset on training because it gives you the reliability that trainees look for

My first trainee was very rocky, too. I immediately noticed all the stuff I missed and forgot AFTER we finished training. It's one of those things, where you learn as you go.

For me, I never focused on the "coffee tasting" portion. I focused on doing the job right, well, and efficiently; understanding why and how to do their job well. When there was downtime during training, I would focus on having them practice the day's job(s), miscellaneous tasks like stocking, cleaning, etc, talk to and get to know the crew, etc. I would also pay attention to what they struggled with, so I could be a little mean and put them on that job during slow times. If things got hairy and I was desperately needed on the floor, I would allocate them to simpler jobs I could "trust" them on while I took care of more pressing matters. They'd come to me for questions during my work, and I would go help immediately or at least assure them I would be there in a moment to help them.

Hopefully this helps. Training multiple green beans at once can be a blessing sometimes, too! I had a pair that had great chemistry and tested one another while they were trained. It was awesome.

I use the ipad “train a barista” as a guide, but I don’t follow it to a T. The sections for hot bar and cold bar are really …. Not to my liking? So I go a lot more in-depth. But I need it for sections like customer support because I know I’m going to forget to mention something. For the bar training, I make every espresso drink, then have the trainee make them. And then I show them every “weird” Frappuccino (I start by making a caramel one. Then I make the layered ones, any featured/seasonal, matcha, chai, strawberry creme). You definitely don’t have to do it my way, I just feel like this is the most hopeful. With the last person I trained, I started having the ipad open to the recipe card for every drink I taught. I feel like the trainee being able to see the steps for each drink along with the recipe is really helpful for remembering recipes and for sequencing. The first time I officially trained anyone, I trained 3 people at once. And I was so worried I was missing things, and all three of them were really understanding and kind. They thanked me for helping them and legitimately enjoyed spending the time training with me and thought that I helped them a lot. One of them I trained for another store and she hugged me afterwards. It genuinely gets easier the more you do it, because you get into a flow and learn what works and what doesn’t.

ALSO; don’t assume the trainee knows anything. Like something might seem like common sense, but it probably isn’t. I had to tell a trainee today not to pour ice they put in a shaker back into the ice bin. I also had to tell a trainee awhile ago that whip cream does in fact melt.