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Starbucks Baristas: The daily grind

Full History - 2021 - 07 - 16 - ID#olu09h
20
Trenta Cup Rant: Rude Customer (self.starbucksbaristas)
submitted by SpAcEcAt_94
So had a majorly rude customer a few days ago. This man, omg, pulled up to the drive thru which is all well and good except he pulled too far forward, enough to where we couldn't hear him. We could see the back portion of his truck. He refused to back up or speak up (we could hear him mutter something) and after a minute of trying to explain that we couldn't hear him - we asked him to pull up to the window so we could take his order there. He pulled around and glared at us for a solid second, but he was pulled all the way to the other side of the drive edge, so I had to practically hang out of the window in order to figure out what he was saying. Conversation went as follows:

"Hi sir! Sorry, we couldn't hear you at all at the order box? What are you wanting for us to make for you today?" (My customer service voice was on par)

Him: "Ham and cheese croissant."

Me: "Alright. Will that be all for you today?"

*no response, just glaring/staring at me as he shoves a $20 towards me*

Me (still attempting to be friendly): "Alright that will be $4.27!" I grab his change and hand it back to him. Almost dropped said change cuz I'm short - only 5'4" - and he's pulled so far from the window... which made him apparently even grumpier. I then go to the ovens and get the ham and cheese croissant warmed, all that jazz. I then hand said croissant to the actual DTO/DTR partner (who was in the bathroom up until this point) to hand out. She goes and hands it out, not even 5 seconds later I just see his truck practically take off from his position. I turn to look at the DTO/DTR partner, who was like "dude. He almost hit my hands with his truck... and like 2 seconds before he peeled out of here he's like 'you are all stupid, this isn't the right sandwich'."

Like dude, if you wouldn't have taken off like a bat out of hell then we would have made you a roasted ham and swiss... which I'm assuming is probably what he actually wanted.
Coffeeaftersex 18 points 2y ago
What a pathetic human being.
SpAcEcAt_94 [OP] 5 points 2y ago
Yeah I know. I'm still peeved about him peeling off with the DTO/DTR partner's hands close to the truck. He could have taken her hands off or accidentally dragged her out of the window! At the very least could have hurt her severely. All over a ham and cheese croissant? Wtf.
trbpanda 2 points 2y ago
i try to tell myself that for a person to act like that to some random person they must be incredibly miserable 24/7. and thank god we're not!!! so fuck them
SpAcEcAt_94 [OP] 1 points 2y ago
Right?! Like dude... we're less than half your age (he looked to be in his 70s), calm down. We also can barely hear your whispering (he spoke super quietly). I even said "a ham and cheese croissant?" And he didn't confirm so that's on him. I feel bad for whoever his family is, dealing with that.
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