Starbucks Baristas: The daily grind
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i need some advice please. i don’t know what i’m doing wrong (self.starbucksbaristas)
submitted by kombuchah
i transferred into a manhattan store a few weeks ago and i’ve been approached by two shifts telling me that the same two three baristas think i’m rude and are walking on eggshells with me. for example one time i was on bar and we ran out of grande cups. it was a rush and i assumed that customer support would restock for me so i asked the floor if someone could grab grande ice cups. this was perceived as rude because i was “steps away” from the cup stock and could grab it myself. in my old store customer support restocked both backups and front stock. this was a mistake on my part but it wouldn’t hurt my coworkers to realize that i’ve come from a different environment.
today was a bit of a last straw for me because i was asked by a shift if i was uncomfortable with she/her pronouns and i said yes. then she went on a tangent about how my coworkers think i’m rude and unapproachable and used she/her pronouns throughout. i’m on my thirty and crying because i can’t wrap my head around what i’m doing wrong, i’m given vague complaints from the shift and the people who have issues with me won’t tell me directly. the shift won’t tell me what to improve upon and just seems to be venting about partners complaining to her. my last store was amazing with pronouns but it seems like this store couldn’t care less.
my first day here i asked about the work environment and a kinder shift told me that a lot of the partners here are clique like and like to cause drama. perhaps that is why this is all happening
i want to switch into another store because i can’t go into work thinking everything i say will be taken as rude or that i’ll have to walk on eggshells for the rest of my time here which would gravely impact the communication i would have with my coworkers. but a) i have only been in this store for 6-7 shifts and b) there is no telling if the store i would transfer in would have the same if not worse social dynamic.
i would appreciate any advice. i am very sensitive and not good socially so this is really taking a toll on me. i hope i’m not victim blaming here or seeming to gaslight my partners. but i genuinely have no idea what i’m doing wrong. if this doesn’t change i feel like it would lead to me quitting and i need income for rent. i’m really scared. please and thank you
today was a bit of a last straw for me because i was asked by a shift if i was uncomfortable with she/her pronouns and i said yes. then she went on a tangent about how my coworkers think i’m rude and unapproachable and used she/her pronouns throughout. i’m on my thirty and crying because i can’t wrap my head around what i’m doing wrong, i’m given vague complaints from the shift and the people who have issues with me won’t tell me directly. the shift won’t tell me what to improve upon and just seems to be venting about partners complaining to her. my last store was amazing with pronouns but it seems like this store couldn’t care less.
my first day here i asked about the work environment and a kinder shift told me that a lot of the partners here are clique like and like to cause drama. perhaps that is why this is all happening
i want to switch into another store because i can’t go into work thinking everything i say will be taken as rude or that i’ll have to walk on eggshells for the rest of my time here which would gravely impact the communication i would have with my coworkers. but a) i have only been in this store for 6-7 shifts and b) there is no telling if the store i would transfer in would have the same if not worse social dynamic.
i would appreciate any advice. i am very sensitive and not good socially so this is really taking a toll on me. i hope i’m not victim blaming here or seeming to gaslight my partners. but i genuinely have no idea what i’m doing wrong. if this doesn’t change i feel like it would lead to me quitting and i need income for rent. i’m really scared. please and thank you
kombuchah [OP] 13 points 2y ago
if anyone reading works in nyc that is where i am. perhaps you work in a location with a good/better social dynamic that i can transfer into please dm me if so
Wonderlandian 12 points 2y ago
I know it doesn’t sound fun, but really the only way out of this is to talk to the girls directly. Explain that you’re adjusting to a new store and apologize if you’ve ever come off as rude or asked them to do something that seemed weird. Let them know you’d really appreciate a heads up next time if you ask for something that is out of the norm, because you’re trying to adjust to and learn a new set of processes, and definitely want to do things the right way.
Either they are nice people and this is a misunderstanding, and they will appreciate it and help you acclimate. Or, they are a bitchy clique, in which case- fuck ‘em. If you extend the olive branch and try to play nice and they are still rude, at that point it’s on them, not you. And if they keep complaining to your shift, you can truthfully say you had a direct conversation apologizing and trying to clear the air, and it didn’t help- at that point, it’s them stirring up drama
Either they are nice people and this is a misunderstanding, and they will appreciate it and help you acclimate. Or, they are a bitchy clique, in which case- fuck ‘em. If you extend the olive branch and try to play nice and they are still rude, at that point it’s on them, not you. And if they keep complaining to your shift, you can truthfully say you had a direct conversation apologizing and trying to clear the air, and it didn’t help- at that point, it’s them stirring up drama
Hopping-Along223 4 points 2y ago
Ask them to pull you aside next time (instead of being childish and going to the shift)
You can do this, I've worked in many difficult environments and people like this need to be managed quick.
You can do this, I've worked in many difficult environments and people like this need to be managed quick.
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