I had a customer who asked for a single berry in her very berry, and we couldn’t shake it with the drink or else it would break apart and she’d think we put more. And she’d FLIP it there was more than one

Had a regular ask for 3 iced cubes in her iced mocha. Firsr time I'd met her, I gave her 3 iced cubes and kind of assumed she didn't want whip due to other modifications (and also the fact there wasn't enough ice to hold the whipped cream up very well). She got pissed and told me that I didn't know how to do my job because the drink came with whipped cream etc etc.

I don't work at that location anymore but I think about her sometimes.

Had a customer come through DT and my shift said without missing a beat, "yes, ma'am they're thawed fresh every morning"
I still laugh my ass off about this.
Then had someone ask that we make sure not to give them the End Piece of the loaf. Lol

when i was working there was a regular thatd get a grande hot chai with exactly 3 ice cubes so it wasnt too hot and she always checked if it was 3. i dont know why she didnt just order it to kids temp but she was very particular abt it

Use to have a regular who’d order a venti very berry, light lemonade, 2 berries and light ice, not shaken. She was very pleasant until you added to many berries, too much ice (really any more than 3 ice cubes) or shake it, then she’d flip out, so anytime a green bean made her drink, someone would have to cut in so they didn’t get berated by this woman. Thank god she moved away before they stopped production on it, but I feel for whichever store became her victim.

I have a partner who's asks for 10 ice cubes
A customer who asks for 6 ice cubes
And one that ask for a single dragon fruit berry in they MDR

we have one who always mobile orders a soy caramel macchiato w no foam filled to the very top..and it has to absolutely be NO foam and the VERY top. i made it today and the crema from the espresso kinda rose up as it does sometimes, my shift was on dto and handed back the drink to me in the middle of morning peak so i could try to scoop off the millimetre of “foam” and then steam more milk to fill up the half centimetre of room so that the reg wouldn’t hand it back after her careful examination 💀

There’s an ex-partner (I think?) who only wants 2 ICE CUBES in his pink drink. Sometimes I put 3.

There’s also a woman who gets a venti hot chai with “very light water”. We put no water in her chai and she still thinks it’s too much.

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I always wondered this same thing when I was a partner.

But now that I’m not, I understand some of it. I’m a light ice person because of my sensitive teeth and because damn those drinks are expensive. “Light ice” is very subjective, and I would say 50-75% of the time I end up with regular or extra ice. I’ve even tried saying “barely any ice at all” and I’ve gotten regular or extra ice. So while I don’t specify how many cubes, I think people do it because of how subjective “light” can be.

I’m always nice, FTR :)

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Grande chia tea latte no foam, no water, 8 pumps of chia, 180°, stirred, 4 Splenda, and the stopper half way in. Everyday at 8 am. If the drink isn’t made to her liking she will tell you the next day. It is so uncomfortable.

Another drink order we get everyday is from a lady who asks for a coffee frap with 19 pumps of frap roast. It’s fucking crazy

Few former baristas from my store, they often know which best day to get fresh food and other stuff. They come in and order very specific. I think it funny but I miss work with them.

Sometimes people are hyper sensitive to taste/texture/temperature and can tell the difference. I also know from working at the bux previously, it can be frustrating to deal with. I always liked to accommodate those things when reasonably feasible. They are paying for the drink, and if they are kind about it, I'm more than happy to do what I can to make it a positive experience

Bartender here, we’d always get people who wanted a particular liquor “neat but with three ice cubes” like I know drinking room temperature liquor is gross and you don’t want it diluted but just ask for ice on the side? I had someone count in the glass and then complain they weren’t in there when I put the ice cubes in front of their face and in the glass. People are very particular, it’s odd sometimes

We have a women she’s very old and kind of rude too. She always asks for a “… tall green tea matcha (match-a) latte and I want it at a particular temperature. It needs to be 180 degrees and i’ll know if it’s not. I want one scoop not two” and she tells us she’ll know if it isn’t. Like lady? You can’t taste anything with that scalded tongue. She also tells us EVERY time at the window we make it wrong. She calls corporate when her drink is wrong. Not the store. Corporate. Also the funniest part is she asks for no foam…. in a drink that hot?! Yeah right!!

We have a lady ask for extra extra extra dark caramel drizzle and she’ll complain that it only says extra caramel drizzle and we have to explain to her every time that that’s the most extra the screen can say. Im pretty sure she’s the sole reason my stores out of dark carm.

We have a customer who says if there is more than 12 ice cubes that he will throw the drink back at us, so we make sure he gets his 12

We have someone who asks for 7 ice cubes and sits in the drive thru to count them. She’ll send it back if there’s 6 or 8.

We have a regular who gets the MDR, no water, extra shaken, 1 piece of fruit put on AFTER we shake it. If it's not shaken enough or if it's to light( that it may have any water in it) or the piece was shaken in, he sends it back. We just put no water and then his name on the ask me and we all just know.

Have a regular that asks for, every time, "not too many ice cubes, maybe two or three"

One of my regulars moms was like that.

You right. I not mean to say fresh. I really mean it come out from freezer day before.