At what point do you stop trying to argue with customers?(self.starbucksbaristas)
submitted by gay_robots
There comes a point that I stop arguing with customers and give them what they ask for, which obviously turns out not to be what they want. There was this one time a few minutes from closing that someone ordered an iced coffee with whipped cream on the bottom and top. The thought of having to explain to her that the whipped cream would simply float and/or dissolve exhausted me so much that I just gave it to her in all of its nastiness. Customers got us trying to defy the laws of physics
lunawickcrossing12 points1y ago
I’ve been working customer facing/hospitality and retail jobs since I was 14, I learned REALLY fast to just give up with customers lol
sten455 points1y ago
Right after “welcome to Starbucks what can I get started for you”. It’s pointless to argue, be a reed in the wind.
imaraisin5 points1y ago
I don’t unless there were an actual safety concern. Like there’s a reason you don’t put hot liquids in a sealed blender jar, and spin it up.
lobosloboslobos4 points1y ago
I always forget this point when shaking no ice shaken espressos lmao
imaraisin6 points1y ago
Personally, I think that should be prohibited, as there’s more energy in hot liquids than people may notice.
valucianos2 points1y ago
People keep getting cold foam and caramel drizzle and don’t understand that the caramel sinks. So they keep returning them or trying to. 😭🤦
Tisroero2 points1y ago
When they insist on something existing/not existing. I say it once and then never respond to their insisting from that point on in the interaction. So I guess you could say that I never stop, I just ignore their idiocy.
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