Congrats!! It’s really fun training.

Whenever I trained someone I kept it very light hearted. Mistakes will be made. Fun will be had.

Just remember, you are training them for a reason. Cause you know what YOU are doing. Now let that knowledge flow out and make some amazing micro foam lol.

Hope this helps.

I always found it helpful to explain the why of what you’re showing. “Do it like this because reasons”

Also, stick to the book, even if it’s not the “real” way to do something. Let someone else show them that.

Engage a bit, ask questions as you go along the training.

Make sure to establish trust. They're going to be scared and alienated, so make sure to use bridge statements when talking to other partners and customers so they feel included and always check in on how they're feeling. Reassure them they're strong for facing up to a difficult task such as learning POS or bar. But most of all, have fun together, try and bond, and go with the flow as their trainer.
Congratz homie

I always ask my trainees how they learn best so I can offer the right kind of support for them!! For example, a lot of my trainees have said that writing stuff down helps them remember it better, so I offer them the option of writing in shots/pumps of syrup on cups while we practice drinks!

A POS exercise I've found super helpful for newbies is reading off tiktok/secret menu recipes for them to practice ringing! It helps them get faster at navigating the register and its also fun talking about how ridiculous some of the drinks are with them :)

Good luck!!

Don’t be a d**** . Remember back to when you were a terrified green bean. Nobody wants to help, you’re scared to ask questions, you want to puke when you’re put on bar for the first time etc. Give lots of reassurance and tell them it’s highly encouraged to ask lots of questions, they’re going to make mistakes and that’s ok

Explain everything very thoroughly and all the steps. Most new partners really need that!

Just know that it’s okay to be confused for a bit! Your coworkers will be very understanding & helpful to you. I’ve been there just under a month & I just now got the swing of everything, so know that lots of repetition in a short amount of time will have you being a pro in no time!! Good luck!🍀👍

The big thing for me is we have to make drinks according to recipie bc there is nutritional info and a customer might have planned accordingly. We need to be consistent and its SO easy to slip into off menu habits

Let them know it's okay that they're definitely not going to know all of it by the end of training! That's not the goal. The goal of training is to establish trust and start the foundations off strong—knowing how to steam milk, how to make cold foam, how to find *where* to find something on POS, even if you don't know where it is already. I usually cover at least one of every "building block" recipe; after all, if you know how to make a java chip and later you're on bar with no clue what a double chocolaty chip is, it's easy enough for someone else on the floor to quickly tell you it's a creme-based java chip without having to hold your hand through it all. Knowing you can find all espresso-based drinks under the espresso tab and all special toppings under custom means if someone wants a white mocha with cinnamon dolce sprinkles, you know where to look, even if you've never rung up either. Focus on building the skills that normally require coaching we don't have time for on the floor, and recipes will follow.

I just trained for three weeks in a row. The most helpful things I chose to focus on were not overwhelming them with you much information and basically emphasizing that you can always be doing something to help. Don’t stand around.

Honestly always just asking,”Hey, how do you learn best?” It always is great for me to be able to best adapt to their style. Training is fun and supposed to be exciting! You’re showing someone the coffee culture that they may have never experienced before! And honestly if you think they need more experience on a certain part then always ask your shift for more time on that area. Times might go down but they’re going to be better for it in the long run. My first trainee, I didn’t really push for more time on parts they struggled on and it was something I pushed for for my next trainees. Just know and be confident in the fact that you were picked for this. You totally got this!!!

good luck

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