At my store when its time to leave we say “what would like me to do before i leave?” Most of the times its reatock bar or take out trash or check bathrooms

I don’t work for bucks anymore, but the nail in my coffin with the siren was the store that I worked at that also had this asinine “expectation”. Why create the damn schedule if you aren’t going to follow it? Everyone knew that I lived super close to my store and took advantage of it heavily. There were multiple days where I would ask to leave (an HOUR after my shift was “over”) and be told no because someone was running late. Was I asked to cover this time? Nope. You are completely justified in your feelings. Companies and corporations have gotten entirely too comfortable with expecting everything from their employees and giving virtually nothing in return. Keep your head up OP!!

to all the people commenting “expect to leave 5-10min later” f*ck NO. If you are expected to be there on time then you have every right to leave at your scheduled end time. If they need the extra coverage your shifts should let you know ahead of time. Just like how you need to call in ahead of time if you’re running late and/or calling out. The people commenting saying that it’s ok for your shifts to make you stay longer are definitely the ones who take their jobs too seriously for a corporation that doesn’t give two shits about them. I understand that your team may still really need you but that isn’t your responsibility or worry once your shift comes to an end.

Weird how I made a similar post to this last week and was not met with any of the "You're expected to work past your off time because you're in food service blah blah blah."

I'm so sorry you're going through what I had to go through. Luckily, my ASM took me seriously when I talked to her and my shifts are doing much better.

At the end of the day, it's not our responsibility to fix shifts' lack of time management. I have life outside of work and 10~20 minutes after every shift really adds up and cuts into my budgeted time for school work.

Personally I always stay an extra 5-10 minutes to help the next person coming in get settled, but it shouldn’t be expected and especially not demanded. Baristas do it out of the kindness of their own hearts to help the team, but it’s not an obligation. If I were told to stay so disrespectfully like that, I’d be on the iPad at 9:59 am getting ready to clock out

I know!!! Especially when some managers are SO STRICT about showing up “on time” — and sometimes that means being EARLY to them! Like, no. If you want me here before that time, schedule me ahead! I’m not gonna hang out here for longer than I need to before my shift if I don’t want to, just like I won’t stay if I don’t want to! I got written up at my last store for literally “being late all the time,” but I ALWAYS clocked in right at or like a literal minute past my scheduled time.. and almost always stayed late! 🙃

They're inconsiderate AND bad managers. Jesus. I'm sorry.

One of my coworkers became my hero. He always opened and almost always stayed late because the next shift partners didn't arrive on time. Eventually he started to leave right when his shift was ended. Told our SM that legally he isn't required to stay and that he shouldn't be affected when certain people don't show up to their shift on time.

I applauded this man.

You aren’t required to stay past your scheduled time and cannot be reprimanded for it in any way. You worked your time and that’s that. They cannot possibly write you up for leaving at your scheduled time. I would definitely bring up the fact that keeping you past your scheduled time on the regular is the result of very poor time management skills and it needs to be addressed. Starbucks has a policies and a standard that clearly most managers and DMs don’t even bother to follow. It just sucks that this continues to be a problem. I always tell partners to document any extra time they stayed and if needed contact PCC with the exactly times you were kept past your scheduled time if this problem becomes something you feel isn’t being corrected.

I've had a shift tell me to gather all trashes and do an entire trash run with 3 minutes left before I leave.

Sorry, if you haven't met with me beforehand and explained how this scenario has occurred, I'm not likely to help you. If you can't run a shift, manage time, or at least communicate to me before it's time for me to leave that you need extra time/help then let me know beforehand.

I'm tired of American work culture where the only time that matters is company time and employees have to give 2 weeks notice but companies never give the same courtesy in return.

Yeah I’m not sure why it’s normalized to always be expected to stay 5-10 minutes past the time you’re scheduled to leave

I’m a shift and I try to keep track of when someone leaves and pull them off their station 10-15 before if I can. Not always doable if I’m waiting on someone to come in. But a lot of times I can pull them off and have them stock before they leave.

That's one of the reasons why I transferred. My off time would be 10 and I wouldn't leave until 30 to an hour later. At my new store my SSV's let me know it's time to go by saying, "thank you so much enjoy the rest of your day" and if I'm there even 5 minutes over they're like what are you still doing here.

I had worked 8.5 hours yesterday and almost 5 minutes after my shift ended I asked if I could go home and was told to restock milk and ice…

I finally transferred to a store that actually respects the schedule. At my old store, I would always end up staying anywhere from thirty minutes to an hour after I was supposed to leave, but I didn’t mind as I needed extra hours anyway. The shifts always expected me to finish a task before leaving on time, which could get annoying if I was in a hurry. However, my current store is awesome and more often than not will force me off the floor if it’s past my clock out time. It’s against the rules to keep you longer, not to mention totally unfair and disrespectful to you. It’s a shift’s job to make sure you get breaks and the schedule is followed.

i always clock out 2-5 minutes late because of this

This was a big reason I left the bux. Many others but this is up there.

I used to work at Starbucks but quit due to poor management but ended up working at Wendys and when I said I need to leave at 10 I was questioned why I needed to leave at that exact time.and I told them I don’t need to explain why I need to leave at my scheduled time because that has nothing to do with work so she told me to not come back and now I store that was already short staffed is now even more short. Crossed my name of the new schedule and won’t be coming back even if she realizes that I took her seriously

I would be in a world of trouble with my SM if I did this to a partner on my shift. I can *ask* you to stay later if I need the coverage, but you have every right to say no and I *have* to respect that and let you leave at your scheduled time. If there is no one to relieve you *I* cover the position.

Contacting PRC sounds like a good idea. They are indeed not respecting your personal time. As long as you are respecting time by clocking in on time for your scheduled shifts they have to respect the schedule too.

Yeah I restock and do what I need to but as soon as it’s time to go I let my shift know and clock out.

I worked at 2 different Starbucks and left this June. It’s been amazing. I started a new job a couple weeks ago and today was in the middle of a project my manager asked me to do and I fully expected I’d have to stay past my shift to finish it and when she noticed the clock she said “actually u are off in 5 minutes just do what u can here and then u can take off!” It’s the best feeling ever to leave when u are scheduled to leave with no frustration or anger from co workers when u do ❤️

The best is when you clock out after your scheduled end time bc they don’t relieve your position on time, and your SM edits your punched clock out to your scheduled time off. I definitely do not plan to stay later than my scheduled shift and sure as shit not for free either 🙄

As a college student who works, I let then know that I leave in 5 minutes and ask them what's their game plan for when I leave. Cause I won't be late to my classes for an minimum wage job.

Literally my least favorite part about working at the bux is never getting out on time. As a closer, we are always understaffed and can’t leave until all closing tasks are done. I’ve stayed almost 2 hours past the scheduled end of my shift before, and we don’t even get overtime bc we’re part time. As a student it’s so stressful bc I will often have assignments or other commitments, I’ve always thought it was SO disrespectful of the company and managers to expect that

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Like, if you’re gonna spend the payroll anyway, schedule overlap so the incoming team start and the outgoing team leaves 15 minutes later or so.

I worked at a Starbucks inside Target that closed at 8 some nights. Typically, one person would be scheduled until 830 and one until 730 for closing. When the closer would call out, the store manager would just expect the 730 person to stay, because “it’s only half an hour.” And then not replace that person. Well, first, no it’s not half an hour. Can’t walk out at 8 sharp. Secondly, what about all the work that should have been done prior to that time? That’s an entire shift of work not getting done before close, most likely. Plus, maybe we have a life and want to go home to our family when scheduled.

Yes I hate this!!! Whenever I was a shift I did my best to tell my baristas what I wanted them to get done AN HOUR before they left so they had plenty of time. I hate being held over so I respected their time. I wish everyone had the same mentality

You go Girl !! Omg that’s how it’s is at package handling jobs too lol .. just want to make extra $$ lol.. they give u a start time but no end time ? I’m like I have another job , and the Manager is like so ? Maybe we will terminate you then if we can’t get u off at set time . Mind you my schedule says I’m off by 8:30 am and I’m staying until 9:30 am lol . It’s Ontrac luv the job it’s pretty chill, pays good . But let me leave Bruh!!

my store managers are the same way with leaving on time

Yeah, it's so disrespectful. I brought it up to my SM once and they just said "well if it hasn't been 15 minutes we don't have to pay you extra" or something like that. Um, would like to be let out on time and if i'm not getting paid extra for the 5-10 minutes why shouldn't I just walk out 💀 I mean I would never because that would be disrespectful to my team but why is my time allowed to be disregarded? And the few times I remind the floor managers that I'm supposed to be clocked out and they get annoyed "I was just about to-" no you weren't, as if i'm not out almost 10 minutes after my scheduled time everyday 🧐🧐 Even worse on clean play days where we are "expected" to stay 30 or more minutes after... Plus I have to walk home. Now they are wondering why I am burnt out and quitting 😭

The way the managers speak to you sometimes is really cold & harsh! I'm surprised this is happening at other stores I thought it was just mine😩

I totally agree with this. I am not a Starbucks barista but I do work in retail hell. There are so many managers that are like, “we all stay late so you should too”. Uh yeah no. If something doesn’t get done before I leave, I’m not staying longer. I have college work to do and I barely have energy as it is. You guys should have planned it better. I always want to say, “I missed the part where that’s my problem”. Just because the rest of you guys get taken advantage of, doesn’t mean I will too

As I a manager, I totally agree with you. If someone leaves late, it's bc my dumb ass forgot or I asked if they were okay with staying a few extra minutes to do something. I hated my time not being respected as a barista so I don't let it happen as a manager.

Call the 888 number, stat.

I don't think the expectation is disrespectful & your attitude towards this specific shift change / clocking out dynamic is giving off a whiff of 'kind of a douche, eh?'

I agree that it's wrong/improper for your shift (or SM, or DM, or whoever) to structure their behavior as to make it seem (and so, consequently, effectively *require*) that you stay longer than the second your shift is written as scheduled to end, but I have my doubts that I'd like working with you or grow to consider you a good/helpful/worthwhile co-worker.

It's not at all *just* your SM who holds this expectation/view that you'll stay until your replacement clocks in, it's nearly all of your fellow baristas who do so as well because regardless of how you feel about working at your particular store, we all depend on each other each shift to make things run smoothly and have a good shift.

It's not about how you feel about the company or our work or anything like that, this is about the basic comraderie between a small group of people working closely together for long hours to carry out a time-sensitive, complicated task. It becomes quickly apparent to baristas after we start working that any weak or underperforming co-workers have pretty immediate, obvious, and clearly negative impacts on the rest of us that can quickly compound over a shift, and I think that most of us, no matter how we feel about working there or the company, genuinely care about the well-being and feelings of our co-workers and want to genuinely support and benefit one another.

One minor (but ultimately major) way almost all of us do this is by being vigilant for any slack or underperforming areas and being willing to step in as best we can, not because we all believe in the dry, impersonal corporate philosophy written out in Starbucks' 10-K, but because we inter-depend on one another a ton working in one of these stores and it's always true that at some point, you'll need that effort repaid when you're on the other end of weak end of the chain.

So, at least to me, the idea that a co-worker would *insist on* leaving the second their paper time expires that day and every other day, hold that to be the overriding priority on a clock-out decision, and to actually become indignant at the suggestion that they really ought to / need to wait until staff levels are adequate to support their clock-out, is just... shitty. Whenever my time comes to clock out, I always make sure things are really, really solid for my co-workers and will *happily* stay an extra *hour* if things have gone tits-up and every hand available is needed to get my co-workers into a saner, more manageable spot.

And I don't do this and feel like this because I absolutely *expect* this to be repaid whenever I'm on the other end of things; I do it because I care about the people I work with and empathize with the stresses and shittiness of a distressed or deteriorating work situation. So, seeing someone like you make a huge stink about having to wait for a replacement who's 5 minutes late to shift in order to buttress our work situation just sort of sucks and would make my mind judge you as someone who might be too self-centered to be a reliable comrade or too dumb to be the same thing.

It's a simple behavioral flag to me of the type of person you are and your value potential to a team.

We have a girl who actually does this sort of crap frequently — she literally clock watches the last hour of all of her shifts and will, without making sure we can shift resources to accommodate it, just leave right in the middle of a massive late-morning/early-afternoon rush without so much as making sure the position she was working in has completed its latest work flow.

Straight up, we will all be running around like crazy people trying to get through this huge rush, turning out drink after drink, frantically trying to stock milks, run food, brew coffees, change out & reset cold brew kegs, etc, and she'll literally just finish up taking whatever order she's on & then just literally leave the line behind them standing there with no one to take their orders and no indication of what's going on or who they need to turn to on staff to get it fixed.

And literally none of us will *really* have the capacity or time to do something like.. jump in and take the register while also being solo on CS. And she just clocks out and leaves us utterly fkd because "it's time!"

Now, out SM and our SSVs actually *do* the right thing in this situation and just let her leave with no complaint or punishment as yours should be doing, but it doesn't change the fact that it's just a really crappy thing to do borne of a crappy attitude on her part.

I'm sorry your SSVs don't give you the free reign you're owed to do the same to your co-workers, but Ill bet good money they're doing you more good than harm by holding on to the length of rope you'd otherwise quickly take to hang yourself with in the minds of your co-workers.. you know, the people you're going to be crammed next to for 10s of hours of every week who will ultimately determine your success, happiness, and opportunitoes in your workplace by collectively determining your standing & reception in the group you can only escape from by leaving the place entirely.

 

Just like, be a pal, friendo 👌

So the reason your SM told you that is that bar is a planted position. It does suck that lots of times we can't leave at exactly the minute we're scheduled to for whatever reason, but that's the nature of the job. If it's a large problem for you personally, then you could push back your availability ten or fifteen minutes. Most of the time, for me, it's waiting about five minutes until someone comes on their shift, puts their apron on, washes their hands, sanitizes their headset (all that good stuff) and takes over my position. I think that's a pretty reasonable ask. If you don't find that to be reasonable, technically, a partner is supposed to be in their apron, have their hands washed and all that stuff at the time of the start of their shift. You could communicate that to your SM, but good luck getting partners to be that punctual. Another solution is for your SM to schedule an overlap between shifts, but my manager stopped doing that, I'm guessing to save on labor. So again, good luck with that idea. What I get bothered by more at work, since I'm an opener, is when baristas and shift supervisors don't get to the store before the start of our shift so we have time to clock in on time. I got over it, though, and if I lose five minutes of pay, I don't care anymore.

As for the fact that your shift supervisors forget to give you breaks and meals, that stopped happening at our store when we started writing on the DCR which partners needed breaks and which needed meals. Then when they take them, we check it off the list.

Yeah this sounds like bad scheduling and shift management. I understand your gripe for sure, however it’s not really appropriate in any job to just walk off the floor when your shift is scheduled to be over. That being said you should never be expected to stay late, shifts need to ask and it’s their job to relieve you when your shift is over— ON TIME. If they’re not doing that then remind them or ask (same goes for your 10s and 30s).

This whole discourse is kind of absurd to me because I’m lucky to work at a store with good shifts and an awesome manager. If anything I’m constantly reminded to clock out on time because I’m someone who stays late and help if things are busy (no judgments against those who aren’t it’s just a personal thing). But my shifts tell me to go home and if someone is late or things are busy they will cover it.

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You need to tell your shift before you leave. Tbh, expect working 5-10 minutes longer than you are scheduled. If you have something immediately after (another job, appointment, etc) then make sure your shift knows that and then just leave. While I don’t subscribe to the high school saying “the bell doesn’t dismiss you, I do” if you just leave without a replacement it puts the rest of the team in a bad situation they didn’t create.

In any sort of retail/food service job, it is expected that you may not always leave right at the time you’re scheduled to be off. The fact of the matter is that if you’re supposed to leave at 10, and your replacement is supposed to get there at 10, you may still need to take a few minutes to finish up what you’re doing/clean up your area. As a manager at a similar workplace, I try my best to get my employees off right when they’re supposed to be, but most of them understand that being off at 2 might mean they clock out at 2:05 or 2:10, and they’re ok with that, because they know we try our best to adhere to schedules, but that’s not always possible

Edit: lmao clearly I shoulda posted this on r/unpopularopinions