anyone else getting customers asking for pumpkin spice?(self.starbucksbaristas)
submitted by lanceofruin
had someone come in today and say “i know you’re not selling it yet, but you have the syrup, so can you make me a pumpkin spice latte?” like what 😭 how do you know??? also it’s only august lmao
Markedsoultheif103 points1y ago
“I know you can’t sell it yet” then why fucking ask. We can’t sell it. We’re having trouble keeping things in stock as it is. We aren’t going to crack into the pumpkin spice just for you Becky.
Alana_Chowdhury_89 points1y ago
A tik tok got popular showing that we have the ingredients. And telling people when they are being released. The tik tok also showed the new syrup. Plus my store isn’t allowed to open the bottle yet
lanceofruin [OP]28 points1y ago
i figured it was something on tiktok lmao! yeah we’re not allowed to open ours yet either for customers but people were upset they couldn’t get it
[deleted]3 points1y ago
Hehehe at my store we’ve been making ourselves pumpkin cream cold brews and PSLs ever since we got the shipment 😶
olivinemultichrome48 points1y ago
I had at least 15 people ask me for a salted caramel mocha yesterday and none of them understood that being out of toffee nut means we can’t make it. “I said salt and caramel and mocha why can’t you just make it I don’t want toffee nut I’m allergic to nuts” like ma’am, you ARE the nuts if you think I, who have been a barista for years, don’t know the recipe as well as you who also claims you ordered a unicorn frap last week.
Ashemodragon2 points1y ago
In the uk we mixed up caramel drizzel with like 4 tiny sachets of salt and a pitcher of steamed milk, then some boiling water in a 1L jug and sold it as a salted caramel hot chocolate
sydbey_17 points1y ago
ugh I hate people with a burning passion as hot as the sun and one day it’s gonna explode like hot coffee on someone’s face
melodiic_16 points1y ago
i'm honestly gonna straight up lie if someone asks me for it before launch... like no we don't have any, not for you anyway hon!
dthomp080612 points1y ago
It has launched in August for years now. Customers know we have it. We were told we can't even open it for partners early this year due to all the shortages. Some stores don't follow the rules.
imathrowayslc5 points1y ago
No one told us anything about not partner sampling. I opened it with the dm there and he was good with it.
dthomp08062 points1y ago
We usually open it for partner sampling also. This year we were told no. Maybe it's by district.
[deleted]10 points1y ago
[deleted]
FfierceLaw9 points1y ago
A lot of our dopier partners taking photos and lording it on social media
Alefur8 points1y ago
I walked in for my shift today and noticed the signs saying "Pumpkin Spice is coming back soon".. That shits gonna be gone in a week. If even.
rudebii6 points1y ago
As a trainer, I hated when stores would start serving seasonal stuff before launch date. I need Ed the time between getting the ingredients and launch date to train everyone on the new beverages and have everyone signed off.
Serving early sets customers up for possible disappointment in the future.
Ashemodragon2 points1y ago
In our store (UK) we are notorious for running out of promotional drinks well before the promotion is over. When i first started working at my store we only had and were able to sell pumpkin spice lattes for the 2 weeks before it actual launched (for gold members only), then we had a like 2 week long promotion for bubble gum fraps and we sold out within two days. Its literally like empty shelves in some kinda apocalypse or an episode of hoarders. Apperantly we kept ordering the stuff but they just wouldnt deliver it to us 🤔
_lips_like_sugar_1 points1y ago
Yep, today.
lemonuponlemon1 points1y ago
I might have been one of those customers… I just like pumpkin spice and I felt like it in May. I’m not on tiktok, I was just hopeful, sorry 😅
lanceofruin [OP]5 points1y ago
oh no i’m sure you’re fine! i was referring to the entitle people who press and are like “why can’t you just make it for me anyway?” when i tell them it’s not available yet. if you’re only asking if we have it yet or when it’ll be available, that’s not a problem :)
lemonuponlemon2 points1y ago
Sounds horrible. It’s incredible how entitled people get. Hope you won’t get more people like that.
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