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Starbucks Baristas: The daily grind

Full History - 2021 - 08 - 07 - ID#p07it0
120
Online articles about Starbucks are so annoying (self.starbucksbaristas)
submitted by guavalemonades
I am here to freely admit that this is a very trivial thing to get irritated about and the problems with mainstream media these days have nothing to do with Starbucks articles but DEAR GOD, PEOPLE, WOULD IT KILL YOU TO DO THREE SECONDS OF RESEARCH

Here's a non-exhaustive list of errors I've seen in the last week:

- "Here's a list of all the confirmed returning fall launch flavors!" [Lists salted caramel mocha]
- "Your local Starbucks out of brown sugar syrup? Ask for cinnamon dolce syrup!"
- "Starbucks Corporation has said that these shortages are not nationwide and we are not going to question that for even a second" (this one is in every article completely uncritically)
- Every "here's some fun drinks you can try" article has multiple drinks we cannot make right now. Let me remind you that Starbucks has a _public list_ of temporarily discontinued items that was _literally provided to the media_
- Ask for sugar free [insert syrup that we do not have sugar free; caramel, hazelnut, toffee nut, i swear have seen mocha]
- This fall launch Starbucks appears to be launching an "Apple Cinnamon" syrup! [Insert leaked image that has a bottle of Apple Brown Sugar directly below]

Listen. I know these low effort clickbait articles are the bread and butter of some websites and Starbucks is easy fodder. But I am begging you people to do two seconds of research before you send hordes of teenagers to my drive through with wildly wrong assumptions about the drinks they'll be getting.

On a more sober note, once a year ago I googled "does Starbucks caramel drizzle have dairy in it?" And the promoted google result that popped up said no. _That was wrong._ It was a low effort clickbait article listing dairy free options on the menu that mistook our caramel syrup for our caramel drizzle, something that's only possible if you have literally no idea what you're writing about, and it was the top result for a question people with a dairy allergy WILL be asking. It was the promoted result. This misinformation is a constant force on its own that baristas have to constantly fight against.

Idk what my point is. It just frustrates me to no end that every Starbucks article that gets recommended to me has so many stupid mistakes in it that I _know_ I'm going to spend my time correcting or fighting against later.
ryzzostar 35 points 1y ago
Had a customer tell me the other day that he read an article telling him that the shortages are fake and a way to drive people into trying new things, also that we are very clever but he really needs his sf cinnamon dolce latte and would keep it a secret if I did him that solid of just making it for him. Obviously I was like dude if you think we're hoarding your favorite syrups and refreshers in the back room, you're mistaken, we'd give it to you if we had it in stock.

Also had another customer tell me that if they're making drinks on tiktok then we must have the ingredients in stock nationwide because we all got the same stuff in our orders right? Girl I wish...
guavalemonades [OP] 17 points 1y ago
I think part of the confusion and why Starbucks won't publically admit the shortage is that licensed stores are getting almost all their stock due to contractual obligation, and no non-barista can tell the difference between a licensed and a corporate store. It's just a bad look so they're instead insisting that shortages are spotty. Toffee nut is getting shipped and people are ordering it— at target.

I think it's hilarious that people think we're just "hiding" our stock to get people to try new things. Like yes of course corporate is making us just let ingredients expire and refusing to take people's money for it
wildaloofrebel55 7 points 1y ago
Hol up. The licensed stores are getting all of our syrups?!?
guavalemonades [OP] 5 points 1y ago
Go to your local Tarbucks and ask them what syrups they have in stock. I promise it's more than you do.

That said they're not getting EVERYTHING. They also are facing some shortages, just not nearly as bad (because they get priority).
JerseyMouth 3 points 1y ago
I just want to say I'm the manager of a licensed store and I don't even have the option to order: Peppermint, Cinnamon Dolce, Pineapple Ginger, Toffee Nut, Hazelnut, Guava, Peach, etc..etc.. If licensed stores are getting preferential treatment it's certainly not mine.
goldqueen287 9 points 1y ago
Yeah someone asked me for sugar free mocha yesterday. Do they think we just have double of every syrup??
UncleJeffe 9 points 1y ago
"Skinny Mocha" used to be a thing, and it was awful.
Lamlot 6 points 1y ago
Can confirm was the worst syrup ever.
sparkytheboomman 2 points 1y ago
It wouldn’t be so bad if people didn’t get upset when we *don’t* have those things.
sammieduck69420 -3 points 1y ago
this is what people need to see. however, my store did have sugar free mocha. is that not a wide thing or are we talking mocha pre-bottled rather than the skinny mocha powder?
guavalemonades [OP] 11 points 1y ago
Skinny mocha was not sugar free. That's part of the frustration: that information was freely available and yet media articles claimed repeatedly that skinny mochas were a sugar-free option.
sammieduck69420 3 points 1y ago
ah i see. yeah my training was basically nonexistent and when i tried to confirm anything i felt like a headless chicken running around management/ the store especially because i inferred specifically about skinny mocha and was told that. thanks siren ✌️
guavalemonades [OP] 8 points 1y ago
Oh no not knowing that is not your fault!!! Especially if you were hired after it was discontinued or told the wrong thing.

It's an interesting point that Sbux's piss poor training is definitely contributing to this. I'm the only barista in my store that knows basic stuff like rough mg of caffeine per drink and which drink ingredients have dairy and I have to put forth a constant effort to do so.
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