DTO is DIFFICULT so please don't beat yourself up for not getting it right away.❤

Not gonna lie, DTO is one of my favorite spots because all I have to do is take orders. However, it was very hard to handle when I was new and I hated it.

I hated dto until I got used to where all the buttons are and what and how people generally order. Now dto is one of my favorites - it's easy, physically not tiring and I can mix it up with fun intros n stuff :3

I never put newbies on dto first …. It’s pos or window … you have to really know tge drinks well to be able to handle all the tic tokers

I always hated that they put new people in dto/dtw that position is way harder than it appears

do you have the hang of POS yet? cause if not then ya it makes dto a million times harder. just keep practicing and things’ll get better over time- good luck!

DTO freaking sucks. That was my home the first 4-5 months I worked at sbux. I’m almost never there now but it straight up feels like a punishment if I’m told to go there

Honestly, keep asking to be put on DTO. I know, it sucks. But it’s the only way you’ll really get good at the POS! You can also be on front register but we rarely have cafe customers at my store. Remember, you are the boss of those customers in that moment. Tell them “give me one second let me type this in for you” and they have to oblige. If they start telling you their next order ignore them and then when you finished putting the first one in ask them if there’s anything else. 🤷🏻‍♀️ They didn’t pay attention they’ll have to suck it up.

When you’re starting out it’s definitely good to repeat their orders back to them as well! Honestly, you got this!

Please tell the shifts/managers working that you hate it bc they more than likely have someone else who prefers to be on DTO. Just let them know that you prefer to be on literally anything else and if they’re nice they will make it happen so u don’t hate coming to work:D

DTO can be a pretty difficult position so don’t be too hard on yourself. In fact after 4 years I still hate it because I hate the sound of my voice and when other partners have a headset on I get self-conscious and get stage fright tbh 😬.

DTO is ultimately the easiest job, at least in a certain sense, but all the same I agree that it sucks so much ass.

It gets easier with time. As you build up your other skills, you'll get so used to it you can do it in your sleep. I think the worst part of it is tied between just not being able to do as much (unless you're also warming) and WHEN PEOPLE HAVE NO IDEA WHAT THEY'RE ORDERING. DON'T COME IN AND SAY "DRAGON DRINK WITH THE WATER," JUST SAY MANGO DRAGONFRUIT REFRESHER. YOU DON'T EVEN KNOW WHAT YOU'RE SAYING AND YET HERE YOU ARE, WASTING MY TIME AND YOUR OWN $5 WHILE YOU TURNING MY DRIVE THRU INTO YOUR OPENING ACT FOR THE CLOWN SHOW.