SSV told me to hand this out the window….(i.redd.it)
submitted by savanahbb
megs128864 points1y ago
Was it the last of the milk in the jug? Sometimes it curdles when it’s the end of the milk or when it’s close to or actually expired..
savanahbb [OP]108 points1y ago
yeah it was the last of the carton. i told him i wasn’t handing it out the window but he said “it still tastes the same” and i was like…. i don’t care. that’s just bad reviews waiting to happen
megs128870 points1y ago
They would just park and get you to remake it anyways. No one wants chunky milk and it doesn’t look edible
ShipOfGhouls7 points1y ago
LOL might also be flying back in the window about to happen. You don’t want to give the Karens any ammunition...
canidieyet_1 points1y ago
that much chunky milk at the bottom certainly does not taste the same. i don’t know what your ssv is on about but i always get soy in my iced drinks and the amount of times i’ve gotten a mouthful of chunky soy proteins proves it tastes different
IfuDidntCome2Party53 points1y ago
SSV wanted someone ELSE to hand it out. SSV should have done it to get the heat. SSV needs to go work elsewhere.
[deleted]-100 points1y ago
[deleted]
megs128866 points1y ago
Hi,
I didn’t know it was non-dairy and I realize there is sediment. My theory was based on the milk at the end of the carton is because the milk is usually close to expiration and has a build of bacteria that can cause it to curdle.
Also,
Most milk can curdle in coffee. Here are some links to help you understand.
The unfortunate thing is, I'm p sure the oat milk had to be expired because Oatly does a good job of keeping chunks/residue out of their milk. What that really means is that it either sat open on the counter too long, sat in heat too long or wasn't FIFOd properly
LavanderSkies093013 points1y ago
As a business. You would want the product you are handing out to be presentable. Like let’s say you go to Chipotle and you want the queso and when they give it to you they don’t mix it so you get that thick top layer that is colder and firm (it protects the rest of the cheese from getting that way by making a layer between the hot cheese and the colder air) and you put that in someone’s burrito bowl. That is not right to the customer. Even though it is still cheese doesn’t mean that’s what they should be give. And even though that is probably just the sediment from the oat milk that is already in their drink doesn’t mean you should ever give someone the sediment because that’s not what they wanted. Starbucks’ thing is to remain consistent with the drinks and this is far from consistent. That’s gross.
[deleted]-20 points1y ago
[deleted]
[deleted]23 points1y ago
It’s an iced brown sugar oat shaken espresso automatic oat milk
rudebii63 points1y ago
If it’s an alt-dairy it’s not unsafe to drink but the presentation is obviously not up to standard.
I’d drink it because it doesn’t alter the taste and it’s safe and I’m a super nice customer, but that’s me.
emmenems9914 points1y ago
Username doesn’t check out
wunderkyn3 points1y ago
None of my alt-dairy drinks have ever looked like that🤷🏾♂️
goodtombs1 points1y ago
Yeah looks like it wasn’t shaken beforehand
Meggilli9153 points1y ago
That’s a health and safety violation waiting to happen! Curdled milk can make people really sick. But if it’s an alternative milk someone seriously needs to learn how to shake the cartons every time they use them
savanahbb [OP]56 points1y ago
it was oatmilk. i know if i were the customer, i wouldn’t want it at all. it’s just sad to me that my ssv told me to put it out the window. as a former shift manager, i know that should not go out and i asked my coworker to remake it for me and when she saw it, she was adamant on remaking it also
Meggilli9119 points1y ago
I’d report that shit to my manager. What a dumb ssv to even consider sending that out
sunkistlvr14 points1y ago
i would understand if it was heavy cream, bc heavy cream sucks like that sometimes but oat milk 🤢
sneaky_capybara10 points1y ago
the real crime here is the amount of milk put into drink. it’s only supposed to be a splash 😵💫
mama_bibi8 points1y ago
Eh. You're right but I don't care anymore cause they just have you add more anyway so might as well add more in the start. If I was still at licensed I would be stingy but being at corporate ive given up on following the standards because corporate doesn't care about quality and consistency anymore so why should I. It's real hard to go from a store that valued quality to one that doesn't but that's the boat I'm in. Hopefully your store isn't the same but there are a lot of my stores out there 🙄
medusas-garden9 points1y ago
Even soy milk doesn’t look like this and that milk is usually the worst about looking chunky. I’ve never had oat milk look like that before. Might be expired.
GIPPINSNIPPINS6 points1y ago
Seems like Matt doesn’t give a crap. He just wants those times down!
iklno5 points1y ago
*PLS SHAKE ALT MILKS EVERY SINGLE TIME* 🤢
D735485 points1y ago
Yeah nah. If I was the customer, i wouldn't drink that 🤣. I know what it is and aware that it happens but that amount just doesn't sit right with me, and the fact that the barista on bar(i assume it was the SSV) actually gave it to drive thru thinking that drink is passable is ridiculous. They shouldve remade as soon as they saw it before even giving it to DT. Not about to get yelled at AND still have to remake it.
impasse6025 points1y ago
It lloks like caramel crunchies sank to the bottom
DaybreakNightfall4 points1y ago
Our oat milk and soy does this. :( go back to Oatly!!!
rlogranite3 points1y ago
Please ask the SM to have a coaching session with the ssv anyone who works in food service should know better.
NotAPieceOfPie3 points1y ago
Yea no. I’ll shake it myself thank you
TerraSonitus2 points1y ago
I seriously hate the beverage quality of some of my coworkers. Their times aren't even that much better than the people who actually make good drinks.
mrcupcake182 points1y ago
TF HELL NO! Omg who hurt them?? Telling you to hand that out?! 🤢
mama_bibi2 points1y ago
Matt? I bet his name was matt
kIose2 points1y ago
Trying to guess the name, Hiatt?
savanahbb [OP]3 points1y ago
matt 😂
highkill1 points1y ago
I didn’t realize that the new oatmilk does that crumbly shit and someone complained
liveingalpal1 points1y ago
This happened to one of our drinks today. The bottom was dark brown and very separated 🥲
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